Gary and Matthew were very pleasant ,helpful and knowledgeable. I had rung technical support at 3 with no sense made rung your Pontypridd store advised to bring new router down . Gary sorted it out in... Ver mais
A empresa respondeu
Localização
Trocar localização89 Taff Street, Pontypridd, Mid Glamorgan, CF37 4SL Pontypridd, South, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I received a full special customer service from Joanna. She prompt to details, a good listener and ready to meet or satisfy my need as a customer. She is also highly convincing.
A empresa respondeu
Absolute great experience from Mathew today. Phones sorted and explained the mess i had. Cant thank you enough.
A empresa respondeu
Having purchased a new phone from the 3 shop in Pontypridd. I needed some help in transferring my old phone to the new one and Connar kindly did the whole procedure for me. He was extremely helpful an... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Pontypridd
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
89 Taff Street, Pontypridd, Mid Glamorgan, CF37 4SL, Pontypridd, South, Reino Unido
- 01443402223
4,8
Excelente
104 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant store
Brilliant store, always come to store to sort out issues or get an upgrade
Joanna was great
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hey Mike! We’re really happy to see this has been your experience. Thank you for this lovely 5 ⭐ review! Hope you have a wonderful day 😄 -Ayesha
Having always had the best service from…
Having always had the best service from the staff at the Pontypridd store. Nothing has been too much for them, always helpful and will look for the best deals as well as giving the most suitable advice.
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Resposta da Three UK - 3Store Pontypridd
Thanks for this fantastic 5⭐ review, Jacob. We really do love to hear this! Hope you have a great day 😊 -Jade
Great packages great service
I was served by a nice man named Matthew who saved me money on my two phones aswell as my homebroadband couldn't be happier with the service A*****
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Came into store at Pontypridd dealt…
Came into store at Pontypridd dealt with really quick and got me a cracking deal, super helpful 👍🏻
29 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hey.
Thanks! Your review is really appreciated. -Pete
We popped into the Pontypridd Branch…
We popped into the Pontypridd Branch and as always, we had exceptional customer service. Gary served us and he was patient, knowledgeable and so helpful. All team members are also helpful and this is why we return to this branch time and time again. They are to be commended for the care and customer service that they provide customers.
14 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for this great 5⭐ review, Janette. We really do love to hear this! Well done team 👏 -Jade
The staff were extremely helpful and…
The staff were extremely helpful and friendly!!
14 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
We're very happy with that, Tammy! Thank you for the review :) -Scott
The staff were absolutely amazing
The staff were absolutely amazing
14 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
That's awesome, Stacey. We're glad to hear it :) -Scott
Fantastic…
Matthew and Gary were absolutely amazing! Made me feel right at home. Very talkative and polite
11 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for your feedback, Teigan, and it's lovely to hear that you enjoyed great customer service from Matthew and Gary. We appreciate you taking the time to share this with us. -Michael
Brilliamt customer service very happy
10 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for this fantastic 5⭐ review, Daniel. We really do appreciate it! Have a great day 😊 -Jade
We got perfect help and support from…
We got perfect help and support from Cameron in the store of 3mobile in Pontypridd.He is a lovely man and good in his work.I shall come back because of him .Thank you
9 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Review
I came to three for porting my network at pontypridd. I met Cameron he explained everything about the plans. Iam really happy for the part of three family. Thankyou
9 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Mathew dealt with us !
Mathew dealt with us !! Top bloke👍
9 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
What an extremely ipgradehelpful chap Matthews…
What an extremely helpful chap Matthews is , will come back to him as and when I need to.
9 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hi.
Thanks! Your review is really appreciated. -Pete
Fabulous service
The two people - Joanne and Matthew were amazing. Professional but friendly. Good advice. No question too dull to ask. Couldn’t fault them at all.
8 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
The staffs were so lovely and they made…
The staffs were so lovely and they made everything easy and quick.
4 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for your feedback, Benny, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Wa well pupdate simleased with Matthew for the…
Wa well pleased with Matthew for the service I got today
3 de novembro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for this fantastic 5⭐ review, Frank. We really do appreciate you taking the time to send this over! Great work Matthew 🎉 -Jade
Cameron (Pontypridd store) supported us…
Cameron (Pontypridd store) supported us for my wifes’ new contract phone. Excellent knowledge, super friendly and easy to chat to. Would highly recommend popping in if you need anything!
26 de outubro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Matthew and Joanna were extremely…
Matthew and Joanna were extremely helpful and provided a welcoming and friendly service.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for the fantastic 5⭐ review, Nia. We really do love to hear this! Well done Matthew and Joanna 🎉 -Jade
Mathew and Tom where great excellent…
Mathew and Tom where great excellent service and I’ll be returning every time
24 de outubro de 2025
Avaliação não solicitada
Resposta da Three UK - 3Store Pontypridd
Thanks for your feedback, Jon, and it's lovely to hear that you enjoyed great customer service from Mathew and Tom. We appreciate you taking the time to share this with us. -Michael
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.