Three UK - 3Store Poole Avaliações 

Thank you very much for your precious help and brillant customer service.

Excellent five star efficient service really helpful hundred percent Recomend

Kylie was very helpful as he took out time to explain available options which made the whole process was seemless...

Came in today to talk through options with Kyle, he was great, thorough explanations that felt relevant and like he was trying to find the best option for me. Highly recomended

Three Hub arrived. Set it up. No Internet connection.
Moved the Hub around. Nothing.
Went on chat. Helpful, but still not working. Advisor tested Hub.
Hey Ho! It's faulty. Exchange arranged for following day with DPD.I'm profoundly deaf, so may miss knock at the door. Informed DPD. Message sent to driver. Ignored. Message to say no answer. Deliver Monday. Monday I happen to see a white van. It was DPD. Yes she received the message, no she didn't text-no time in her busy schedule.
So tried to set up again. Nothing. Turned Hub over to reset-no SD card!
Back to chat. X3 advisors, as didn't know what I meant as all hubs go out with SD in place. No they don't! Finally 3rd advisor helped. I'd been 3 hours on chat by then. Informed it would take 72 hours to reach me and that the return hasn't been deregistered, so I couldn't connect anyway! SD card arrived. Still no Internet connection. I got onto chat. Spoke with Melissa, who said how frustrating it all has been. She said she could get me connected, if that's what I wanted, or cancel. I stayed as appeared connected. Melissa said well within cooling off period if I changed my mind.
Oh no I wasn't!
Went to my friends himself, used her Internet to join another firm as Switch.
Received a threatening email from 3 stating that if I went ahead the I would have to pay £390.58.
I went to Barclays Hub Pool. Lisa dealt with 3. They were rude and nasty. She asked them to waive as a Goodwill gesture the £390.58. Refused. She told him what she thought of the company Customer service. He then said he could cancel and the Switch. Went ahead.
Received a letter with packaging strip of polythene. The letter was again not nice.
No one should be treated like dirt as this company do.
Advisors were all helpful.
Never again 3!!
Today 21st October, a demand from Three

Hi there, it's Three.

Your bill for the account 141814651 is now ready.

This month's total is £-10, and it's due on 27/10/2025.

If you have a recurring payment set up, there's no need to do anything - we'll take it in the usual way.

You can check your bill online or in the Three app:

I have replied sayin I won't pay £10. And if they bully me again I will go to the Ombudsman.

Well, that was a quick response back.
Refunded £10 to ny bank account.