Three UK - 3Store Rugby Avaliações 32

Fantastic customer service from Stew, James and Bradley were absolutely exceptional in helping me to leave Apple and switch to Pixel and in getting my new phone set up exactly as I wanted. They all went above and beyond and couldn't be happier with the service and my new phone
THANK YOU ALL SO MUCH

very helpful staff, Stew was very efficient !!

The most easiest and painless experience I have ever had!
In and out with a new phone, contract, phone and screen protector, in less than half an hour.
Thank you Stew, you’re a saviour!!!!

Great guys great service

Great guys!! Super helpful. All round great customer experience!!

Stew sorted out some old accounts and set me up with Internet for my boat, and saved me money in the process.

DO NOT USE 3

I switched to 3 in November of 2025, thinking they would be much better than O2. Oh how wrong I was.

Their data and signal is nonexistent- I do not have data anywhere in the country apart from the extremely rare occasions at random spots and only outside out in the open. No data at my house, my place of work, the town I live in, no data indoors anywhere.

They scammed me into buying a plan with unlimited text, calls and data and it turns out I actually get none of it, just their shitty subscription to paramount +.

I wanted to switch back to O2, I went to one of their branches and they said I had time to switch until x date. They gave me the wrong date and by the time came to switch back to my old provider the free cancellation period ended and now I am stuck paying these scammers for absolutely nothing.

I told them on many occasions in person and on the phone that their data and signal is awful and I have gotten no help whatsoever apart from being advised to check the website for coverage- WHAT THE HELL IS THAT GOING TO DO???
And they made me swap SIM cards which again did absolutely nothing.

Compensation is the only solution at this point. Their customer service is appalling.

DO NOT USE THEM!!! THEY ARE SCAMMERS!!

Answered all my questions and helped me save money!

I received excellent customer service in today, the guys in store were very understanding of my disability and went through everything thing with me. James, Bradley and Stew.

First class service and excellent knowledge to assist in our new phone transfers. James and Bradley helped us throughout the process.
Recommend 3 store to anyone needing a phone, assistance and help.
10/10

Stew was a tremendous help with diagnosing my network troubles and hooked me up with a new SIM to try out.
He was extremely helpful in all facets of my interaction and represents everything I look for in a model employee - he deserves a raise!

Stew was a very welcoming and explained everything perfectly, with a smiley face and a good chat. I was happy leaving the shop a happy customer

Stew was really helpfull and sorted everything stress free. Very positive experience

Got me a better deal

Absolutely delighted with the way Stew helped me with my new phone. I was having difficulties with WhatsApp and Stew managed to fix it. Always been delighted with Three.

I popped in to the store to renew my Sim contract and it was a true pleasure.
Stew made the whole experience a breeze.
He managed to get me a better deal than the one before, saving me almost 10 pounds.
In the whole interaction he was friendly and jovial and unlike a lot of other advisors wasn’t trying to beguile me into buying any devices.

three helped me switch over easily and kept me informed the whole time - they can also put screen protectors on very well

Stew was great - give him a pay rise

Excellent service.

Jacob and team where amazing changing bill and contact names over. Really informative and helpful.