Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... Ver mais
A empresa respondeu
Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... Ver mais
A empresa respondeu
We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Scarborough
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
21 Westborough, YO11 1UH, Scarborough, North, Reino Unido
- 01723363270
4,9
Excelente
220 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Three UK - 3Store Scarborough
Hello Michael, we're glad Chris made things easier for you. – Three Social Media Team
Got sorted with the device being…
Got sorted with the device being delivered Samsung A37 worth the wait and sorted in store when it was delivered.
8 de agosto de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hi Mark, congratulations on your Samsung A37. We’re pleased the store team helped complete everything once it arrived and that the wait ended with a positive experience. — Three Social Media Team
Chris and nav were so helpful
6 de agosto de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hello Mark, we’re glad Chris and Nav made everything easy for you. Thank you for the 5 ⭐ review. - Three Social Media Team
Resposta da Three UK - 3Store Scarborough
Hi Frances, thank you for sharing your feedback. We’re really glad the support you received made your experience a positive one.
— Three Social Media Team
Came in with an issue on the device…
Came in with an issue on the device with software, got help immediately and they sorted my device. Can't thank them enough. Brilliant service
5 de agosto de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hello Stephen, it’s great to hear our team could help so quickly. Thanks for sharing your experience – Three Social Media Team
Mężczyzna w sklepie pomógł mi uruchomić…
Mężczyzna w sklepie pomógł mi uruchomić telefon – działa bardzo dobrze. Wielkie dzięki dla Marty'ego
3 de agosto de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hi there, thanks for the lovely feedback. We’re thrilled to hear that Marty provided outstanding support and got your device up and running again without any hassle.
– Three Social Media Team
Chris was a great help
1 de agosto de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hey James, thanks for the fantastic 5⭐ review. We’re delighted that Chris provided such a smooth and helpful experience.
Three Social Media Team
The lads were fantastic as usual
29 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Thank you for sharing this amazing 5⭐ review, Andrew! We’re delighted the lads delivered another excellent experience for you.
— Three Social Media Team
Chris was great
Chris was great, been incredibly helpful and sorted my phone out
28 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hey Derek, that’s superb! 🎉 We’re glad that Chris made sure your phone was sorted out smoothly for you. – Three Social Media Team
All good and easy to sort
28 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Your words are a real highlight ✨ Ed. We’re overjoyed everything was resolved so seamlessly 🌻
- Three Social Media Team
This store put one of my accounts into…
This store put one of my accounts into another contract without me saying okay or even signing for it!! I'm now past my returns period and having to jump through hoops to have this cancelled! Disgusting behaviour from the staff there. I only signed once for a new sim, never did I sign to renew a sim that I wanted to cancel anyway
11 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hi Mandy, sorry you’ve had to deal with this, we completely understand how frustrating this situation is. It does sound like there may have been a miscommunication, and because this is a public social platform, we can’t go into personal account details here.
Our chat support team is available to help and can look into this directly for you: https://bit.ly/3C43TKN.
If you’d like this reviewed formally, you can also log a complaint with our Customer Relations team, who will check everything for you: https://bit.ly/3uJlOrF.
Chris was very helpful
25 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hi David, we appreciate you taking the time to share this. It’s great to know Chris made your experience easier.
– Three Social Media Team
Tom helped remove viruses from my phone
Tom helped remove viruses from my phone
Thank you so much Lovely Guy.
24 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Thanks for this fantastic review, Edith! We’re thrilled to hear Tom provided excellent support. – Three Social Media Team
Excellent service from Luke
Excellent service from Luke. Lovely chap who was very helpful
23 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hello Cynthia, we’re really glad Luke made everything easy and enjoyable for you. Thank you for your kind words – Three Social Media Team
Always happy to help with any queries i…
Always happy to help with any queries i have, nothing is too much for them! Credit to Three
23 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hi Lesley, we are thrilled that our team consistently goes above and beyond to make every interaction effortless! Knowing you feel fully supported every time means the world to us. — Three Social Media Team
Always happy to help in store
Always happy to help in store, lovely lads
22 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hey James, we’re grateful you felt supported and valued at our Three branch. Thank you for the wonderful 5⭐ review!
Three Social Media Team
Much more helpful and nice in the shop…
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on here if I wanted
22 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hey there, it is wonderful that the team member in-store gave you attentive support, resolved your handset needs right away, and provided brilliant value. — Three Social Media Team
Resposta da Three UK - 3Store Scarborough
Hi Robert! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Marty was very helpful and gave me a…
Marty was very helpful and gave me a great deal on broadband even though I didn't go in for that I didn't know three did such good broadband so happy
21 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hi Olga, we’re glad Marty helped you find a great broadband option. Thank you for the 5 ⭐ review. - Three Social Media Team
Sorted my phone issue with my 4g and…
Sorted my phone issue with my 4g and were so helpful. Massive help many thanks!
20 de julho de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Scarborough
Hello Karen, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.