I went into the shop in Southend, ready to pull my hair out,as I was having so many problems with my provider, that I wanted to switch back to 3. The assistant Mario, was so very helpful and got it al... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
A empresa respondeu
Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... Ver mais
A empresa respondeu
Scott was very helpful in store today and helping me setting my new phone up
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Southend
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
156 High Street, SS1 1JX, Southend, London, Reino Unido
- 01702462961
4,9
Excelente
129 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've come today for help with going…
I've come today for help with going abroad and my account. I was assisted by Jamie and the service I received was excellent. All questions very well answered in a friendly and helpful manner. My experience with the has been extremely good.
20 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Thank you for your feedback, Brian! We’re so glad to hear Jamie took fantastic care of you. 😊 -Veronica
Jamie very helpfully and polite helped…
Jamie very helpfully and polite helped me transfer
19 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Absolutely fabulous, Cris! We’re glad Jamie was such a wonderful support to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Brilliant customer service by Mario and…
Brilliant customer service by Mario and Suraj. They were polite, and professional. I appreciate their efficiency . Although they were short staffed on Sunday , they never rushed me and provided an excellent service. Keep up the good work!
17 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Thank you so much, Nora! 🎉 We’re delighted Mario and Suraj could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
We had a great service with Pat in the…
We had a great service with Pat in the office today! We are so happy with everithing!
13 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hey Gabriella, thank you for sharing this amazing 5⭐ review! We’re thrilled that Pat gave you such a fantastic experience. -Veronica
Scott was very helpful in store today…
Scott was very helpful in store today and helping me setting my new phone up
3 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hi Zola, great to hear Scott was able to help you get everything set up smoothly in store. We’re glad the support made your new phone easy to get started with. -Shivam
Jamie is very polite and helped me…
Jamie is very polite and helped me upgrade and fixed my phone ao ot would work with roaming
21 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hey Caroline, that’s superb! 🎉 We’re glad Jamie made sure everything was sorted out smoothly for you. -Neha
We hade a great
We hade a great, and quick service from your costumer service staff named Scott! And he was perfectly polite as well. Thanks for everything!
19 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Thanks so much for sharing this, Gyorgy. Wonderful to hear Scott made everything smooth and treated you with such professionalism. -Manavata
Great experience
Suraj was an excellent sales advisor, made my experience in store very enjoyable.
18 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Thanks, Beth! We’re glad Suraj’s professionalism and warmth made your visit memorable. Your appreciation means a lot. -Suhaas
Jamie was extremely polite and patient…
Jamie was extremely polite and patient and helped us with our SIM upgrade thanks andrew
18 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hi Andrew, we are happy Jamie was kind and stayed calm while completing your SIM upgrade. Thanks for sharing your experience. -Suhaas
Jamie was amazing
Jamie was so nice to me and very helpful he's the best
17 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Those 5 ⭐ vibes say it all, Amber. Hats off to Jamie for delivering excellence every time. Enjoy the rest of your day! 😊 -Ashifa
Mario gave me great service and…
Mario gave me great service and answered all my questions and found me a great deal.
16 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Love this, Jay! Mario always brings great energy, and it’s awesome to hear he made the whole thing smooth for you. 😃 -Ayesha
Perfect professional customer service I…
Perfect professional customer service I would always recommend Suraj especially for his knowledge of all the store products.. well done and thank you
12 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
That’s what great service looks like! Huge shout‑out to Suraj for making your visit special, and we’re even happier knowing it meant so much to you, Lily-Rose. Delighted to earn your recommendation. -Ashifa
Excellent service
Excellent service. Suraj was helpful and speedy, also knowledgeable in terms of products.
12 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hi Marc, it’s great to hear Suraj offered helpful guidance and ensured everything was handled efficiently. -Shivam
Scott was very help thank you very much
Scott was very helpful and answered all my questions very happy with my new plan
12 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Amazing, Lisa! 🎉 We’re delighted to hear Scott was able to answer all your questions and help you find a plan you’re happy with. Enjoy your new plan! 😇 -Prabhjeet
Jamie very helpful
11 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hi Max, great to hear Jamie offered such supportive help. 💙 -Kishan
Jamie was very helpful this week with…
Jamie was very helpful this week with helping me to set up my new phone… he was also very kind as I had been having a tough week too , thank you so much for not only being professional but kind,
Lizzie
10 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Thank you, Lizzie. We’re really glad Jamie was able to help you set up your new phone and show kindness when you needed it. He’ll be happy to read your message. -Ayesha
Jamie very helpful and polite also…
Jamie very helpful and polite also helped me move things over from my old broken phone to the new one
7 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hi Leonard, thanks for taking the time to share this. Really good to hear Jamie was so polite and made the switch to your new phone nice and easy. -Kishan
The rep,Pat was helpful
The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
3 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hello John, we’re delighted Pat guided you with such care and clarity. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Jamie very helpful as i was in a panic…
Jamie very helpful as i was in a panic after losing my phone
27 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Tracy, thanks for taking the time to share this. We’re delighted Jamie was able to give you the reassurance you needed. Your feedback means a lot to us. -Shivam
Jamie very helpful and polite helped me…
Jamie very helpful and polite helped me removed all the bad stuff off my phone
21 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Southend
Hi Vivienne, we’re delighted Jamie was able to provide the support you needed. Thank you for an awesome review. -Suhaas
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.