I visited the store in need of help, and received it. In a professional, friendly and courteous manner, Simon understood my needs exactly and made a fairly complicated situation ( from my pov) simple.... Ver mais
A empresa respondeu
Localização
Trocar localização6 Pydar Street, Truro Pydar Street, TR1 2AR Truro, South, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Chloe was in training but was really good to deal with, friendly but not pushy or trying to baffle me with every deal on offer. She had the back up on a fully trained sales assistant (sorry, I didn’... Ver mais
A empresa respondeu
Chloe was a great help sorted out all my 5 accounts as well as my two new upgrades in new phones for the family couldn’t have done more brilliant help and a pleasure to deal with thank you. She also w... Ver mais
A empresa respondeu
Chloe and Steve were really helpful and honest where I’ve struggled elsewhere. Also saw them being really friendly with other customers. Great service!
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Truro
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
6 Pydar Street, Truro Pydar Street, TR1 2AR, Truro, South, Reino Unido
- 01872278750
4,7
Excelente
52 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The young girl (Macie) that served me…
The young girl (Macie) that served me and my partner was utterly rude, obnoxious and blunt almost annoyed that we had to come into collect our phone.
3 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hi Joe, we’re sorry to hear about the experience during your visit — that’s not the level of service we aim to provide. We’d like to look into this further and understand what happened. Please contact our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and weekends from 9am to 8pm, and will be able to review everything with you directly. -Shivam
Great service from staff
Thank you to Simon and his colleague. They were really helpful and provided me with a great deal on a phone which was a quick and efficient process!
1 de maio de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hi Molly, thanks for sharing your experience with us. It’s great to hear Simon and the team made everything clear and helped you find a phone deal that suited you. We’re glad the process felt smooth and straightforward from start to finish. -Shivam
Great customer service by an englishman
15 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Allan, we’re pleased to hear you received helpful support. Your feedback means a lot and we’re grateful you took the time to share it. -Suhaas
The best service ever
The best service ever. Very good. Thank you Simon. You are the best.
16 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hey Janina, that’s brilliant! We’re thrilled that Simon made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Marvelous Matt Roberts
Marvelous Matt Roberts - thank you for great service.. yours Mrs Cook
13 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
That’s fabulous, Fioina! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5⭐ review! -Neha
From start very warm welcome by all…
From start very warm welcome by all staff being told of all my options and how to install at home great job
3 de abril de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Thanks for sharing, Maureen! 🎉 Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Great staff
Great staff, fantastic service, highly recommend
25 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Thanks for this fantastic 5⭐ review, Mike! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Resposta da Three UK - 3Store Truro
Hey Vanessa! We love hearing this. Malachy brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Excellent
Kind friendly service and got a great deal, thanks Maisie!
3 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Thank you, Hollie! Your feedback is truly appreciated. Maisie’s dedication to creating a welcoming atmosphere and ensuring you left with the best outcome reflects the high standards we aim to deliver. -Manavata
Outstanding sevice
My husband and I received such amazing service - again! - from the team at Three. Simon and the other gentleman helped us find and set up our new phones and when we had a question and popped back in, nothing was too much trouble.
Just such lovely, helpful people and outstanding, honest service. I'd recommend them to anyone.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hello Diane! It is wonderful to see you and your partner returning to us for such a top-tier experience. Simon and his colleague clearly went above and beyond to ensure your latest handsets were perfectly configured, and we are delighted that our team’s sincerity and willingness to assist made your follow-up visit just as seamless. We truly appreciate your high praise and for being so happy to spread the word about our team! -Kishan
Amazing customer service
Great customer service Simon to sort me out with a amazing deal no brainer going to three
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Sean, it’s fantastic to hear you had such a standout experience with Simon and walked away with a deal you’re really happy with. Have an amazing day ahead! -Afaq
Amazing Service
Mr. Simon and James, in Truro High Street, were amazing. I had a VIP service. Thank you Guys
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hello there, we’re delighted Simon and James at our Truro High Street store offered attentive support. Your kind feedback means so much and we appreciate your thoughtful review. -Suhaas
I was assisted by Malachy this…
I was assisted by Malachy this afternoon with upgrading my phone. He was super friendly, knowledgeable, and answered all of my questions. Not usually one to leave a review, but customer service was amazing from him!
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Thank you so much for sharing this, Meg! 😊 We’re thrilled to hear that Malachy made your upgrade experience so smooth and enjoyable. -Veronica
Very accommodating staff
Very accommodating staff
Very patience to explain all our concern
Offer all the best option
Explain everything.
Clean area very nice ambience
Thanks to james ( costumer advisor)
And simon (assistant manager)
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Efrenrei, nothing makes us happier than knowing we could brighten your day. And with James and Simon helping out, it’s no surprise they’re stars! 🥳 We’re always here with patience, great options, and big smiles whenever you need us again! -Ayesha
The customer service is brilliant
The customer service is brilliant. Good service. Staff explained every detailed and very approachable.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Thank you, Josabelle. We're glad our staff made your experience excellent and helped make your visit feel easy and straightforward. ☺️ -Prabhjeet
Nice guy
Nice guy, explained everything to me and got me the best deal
1 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hello Laura, thank you for your lovely review! We’re glad our colleague made your experience remarkable and helped you secure the best deal. -Suhaas
Had a query
Had a query ref. I cloud storage, Gentlemen named Matt sorted the whole thing in 3 minutes. Entered the shop wit a problem, left with piece of mind. Thank you Matt.
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Thank you, Treve! It’s fantastic to know that Matt was able to assist you and that you walked away happy with your issue solved. We wish you all the very best moving forward! 😀 -Ayesha
Great service and great staff
Great service and great staff, very helpful and friendly
24 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Good job guys!
Staff are really helpful especially Maisie and the assistant manager Simon. They will offer you great deals and let you understand everything without forcing you. They are really an asset!!
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hi Princess! Thank you for taking the time to share your feedback. We're delighted that our team, Maisie and Simon, made everything simple for you. Wishing you a wonderful day 🌼 -Neha
Such helpful staff.
Such helpful staff.
I went in not knowing what was the best deal and Simon and James sorted out a great deal,saving me money and getting me the phone I wanted.would highly recommend
11 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Truro
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.