Aimee from Washington store absolutely unreal service and has totally changed my first bad experience to an unreal one...... I am an account manager and deal with people daily but Aimee takes cus... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 82 Albany Mall, The Galleries, NE38 7RT Washington, North, GB
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Veja o que dizem as avaliações
Aimee served me today in store, we managed to sort my original problem which was updating my device. We even went the extra mile and managed to get an iPad added on for my son. Happy with the customer... Ver mais
A empresa respondeu
Channelled was excellent today in getting us a new phone. Everything was explained so we understood what we would be paying for
A empresa respondeu
The fantastic service i had received. In my last review Ant sorted my problem out straight away. I went into the store on Wednesday and he left all the info with Aimee who went the final mile. Only on... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store Washington
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
Unit 82 Albany Mall, The Galleries, NE38 7RT, Washington, North, Reino Unido
- 01914155501
4,9
Excelente
163 avaliações
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Anth made the whole process simple and…
Anth made the whole process simple and easy . He transferred everything off my old broken phone , great service
12 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hello Anthony, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Welcoming and so helpful
Welcoming and so helpful. Aimee explained everything clearly. And worked hard to give me the best deal. Absolutely delighted .
Thank you so much Gilian x
10 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hi Gilian, great to hear Aimee made things clear, gave friendly support, and helped you choose an option that suits you. We’re glad you’re happy. -Kishan
Very helpful
Aimee advised us of everything thing we needed and went through everything. She was very helpful and explained in terms we understood.
7 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Thanks so much, Kevin! We’re delighted that you had such a positive experience with Aimee, and your kind words mean the world to our team. -Neha
Aimee was utterly amazing
Aimee was utterly amazing. We have a particularly difficult set up between our phones and Aimee went out of her way to help us.
3 de março de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Really appreciate your feedback, Ben. It’s great to know Aimee supported you through a complicated setup and made the whole experience so much easier :) -Ayesha
Mysterious girl
Excellent service Chantelle gave very good service explained everything in detail and very pleasant very nice girl
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hi Martin, thanks so much for sharing this 🎯 We're pleased to hear that Chantelle guided you clearly and made the whole experience so delightful. Have a great day 😊 -Arvind
Polite
Polite, friendly and approachable.
Aimee and John from the Washington were very helpful and sorted my issues out for a new sim
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Wendy, thank you for sharing this. It’s wonderful to hear how Aimee and John at our Washington store offered such great support and helped you get everything sorted with your new SIM. Can’t wait to welcome you back again! -Afaq
Resposta da Three UK - 3Store Washington
Hi Louise, we're pleased to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. -Neha
Chantelle was fab
Chantelle was fab. Always come in to see Chantelle. Been in Nov,
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hi May, it’s great to hear that Chantelle has been so helpful. Knowing that you have a reliable point of contact makes all the difference, and we’re glad it keeps you coming back. A review like this is a real highlight for the whole team. -Kishan
Aimee was most helpful
Aimee was most helpful, very friendly and professional x
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Rosie, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear Aimee made your experience remarkable. We hope you have a fantastic day 😊. -Suhaas
We were helped greatly and lacked and…
We were helped greatly and lacked and understanding of the process but after Aimee and Anth helped us understand we were than confident with the purchase thanks to 10/10 customer service. Recommend this store, very friendly and welcoming too.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hello Emma, we’re delighted Aimee and Anth guided you with clarity and care. We appreciate your recommendation and kind words 😊. -Suhaas
Excellent service
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hi Elizabeth. We're happy to see you had such a positive experience with us! Thanks for taking the time to share your 5 ⭐ rating. -Kishan
Aimee was very helpful and pleasant.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
That’s fantastic, Mrs Robson. It’s wonderful to hear how Aimee’s kindness and attentive support made your visit such a positive experience. -Manavata
Ebony was a breath of fresh air
Ebony was a breath of fresh air. She was full of knowledge and very helpful
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Maureen! Thank you for sharing this. It's great to hear Ebony made the experience smooth and delivered such attentive support. Have a wonderful day! -Afaq
Great experience at 3
Aimee (Customer advisor) was extremely helpful & informative. Pitched everything to my level of understanding (!) in a friendly & welcoming manner. A credit to your company
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Excellent customer service
Aimee at Washington helped me renew my sim contract and sort out a huge mess of other tablet and family contracts. Amazing friendly and very professional service 1000%
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Your words just made our day, Julie! Aimee at our Washington store is a star, and we’re thrilled her kindness turned a tricky contract situation into a smooth win. Thanks for choosing to be part of our family 💙 -Ashifa
Anth Johnson was very helpful
Anth Johnson was very helpful
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Bravo, Megan! 🎊 We’re thrilled to hear that Anth was so helpful. Thank you for your kind words! 💛 -Suhaas
Lovely service
Lovely service, Ebony and the rest of the staff were a great help 👍
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hey Brad, that’s amazing 😊 We’re so glad Ebony and the team offered such caring and supportive service. Thank you for sharing your experience with us 💛 -Arvind
Yes,l spoke to Aimee and Ebony this…
Yes,l spoke to Aimee and Ebony this morning . Excellent young ladies very pleased. I like the set up please carry on the good work.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Glad to hear that Aimee and Ebony were able to provide you with such an awesome experience 😊 Thanks for taking the time to share this with us, Rob 💙 -Arvind
Aimee
Aimmee explained everything which seems straightforward
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great service Ebony was great.
Great service Ebony was great.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store Washington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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