Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
A empresa respondeu
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
A empresa respondeu
Awesome service from Tyler, he really helped me find a deal that met my needs while also saving money. I've really been enjoying my time with Three so far
A empresa respondeu
Detalhes da empresa
Sobre Three UK - 3Store York
Escrito pela empresa
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Escrito pela empresa
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informações de contato
13 Coney Street, YO1 9QL, York, North, Reino Unido
- 01904674773
4,9
Excelente
393 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tyler really helped me set my new phone…
Tyler really helped me set my new phone up. I would have definitely had some sort of brain fart trying to do it on my own. Thank you to Alex who helped originally too. Brilliant customer service thanks lads
9 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Love this, Kirsty 💫 We're pleased Tyler got your new phone ready to go, with Alex helping get everything moving. Brilliant praise for both 💙
- Three Social Media Team
Great communication and very helpful
Great communication and very helpful
9 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hey Nathaniel, we’re so happy to know you received the best help from us! Thank you for the lovely 5⭐ review :)
— Three Social Media Team
Very helpful hand friendly experience…
Very helpful hand friendly experience with Jon.. unbiased advice
9 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Nadhim, thanks for the glowing feedback. We are glad to hear that Jon provided clear guidance with a warm and friendly approach, creating a memorable experience for you.
- Three Social Media Team
I used Three 5G Home Broadband for 6…
I used Three 5G Home Broadband for 6 months with only minor issues, but I have had no internet connection for the last two weeks. Support keeps asking me to wait, and now the technical team wants another week to investigate. This is the worst network experience I've had in 15 years. A complete loss of service for weeks with no clear resolution is simply unacceptable.
25 de agosto de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hello Sudhakar, we know how important it is for your connection to run smoothly, and we want to help get things back on track for you. You can check for any updates or coverage details in your area here: https://bit.ly/2ThkuKd. If the issue continues, you can reach out to us here: https://bit.ly/3MQgrfW and we’ll take a closer look. Our team is available Monday to Friday, 8am–10pm, and weekends 9am–8pm.—Three Social Media Team
Jon is an asset to the company very…
Jon is an asset to the company very kind, helpful and knowledgeable. Thank you for your help today.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Claire, thank you for your review. It's wonderful to know Jon made such a positive impact and provided the guidance you needed. We appreciate you taking the time to share your feedback.
Three Social Media Team
Very helpful member of staff
Very helpful member of staff - Luke. Very patient, informative and certai ly knew his stuff!
8 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Woohoo 🎉 What a lovely mention for Luke. It's wonderful to hear his expertise and informative support were so appreciated 💙
Three Social Media Team
Remi was very helpful in sorting what…
Remi was very helpful in sorting what we required we found her very polite ☺️
8 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi David, thanks for the brilliant review. We are thrilled to hear that Remi provided top tier assistance in helping you find the solution for your needs and created a seamless experience throughout.
– Three Social Media Team
Very helpful and patient explained…
Very helpful and patient explained everything in plain English was very friendly would definitely recommend Remi really nice
8 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Deborah, thank you for your review. It's wonderful to know Remi helped make everything clear and easy to understand. We appreciate you taking the time to share your feedback. 💜
Three Social Media Team
I was able to get help with opening my first personal mobile account
I was able to get help with moving my number to my name and the staff member (Jon) was incredibly helpful with all the information to move across from my current number.
7 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Rob, thanks for your review. It's great to hear Jon made the process straightforward and provided the guidance needed to get everything transferred smoothly.— Three Social Media Team
Resposta da Three UK - 3Store York
Hey Sally! We're so happy to hear that you consistently have a helpful experience with us! Thank you for taking the time to share your positive feedback.
If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.
Three
Easy information and instructions…
Easy information and instructions always polite and helpful 👌
7 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Frances. It's wonderful to hear that you found the information and instructions clear, and that our team was always polite and helpful. We're delighted to know you had such a positive experience!
If you need help from us in the future you can contact us here - Customer Support Team on 333 from a Three phone, 0333 338 1001 from any other line, or via https://bit.ly/3C43TKN.
Three
Resposta da Three UK - 3Store York
Lovely feedback, Rachel! 🌟 We're delighted that everything went smoothly for you. 🙌💙-Three Social Media Team.
Alex provided great informative…
Alex provided great informative service, he had a professional yet relaxed approach and wasn’t pushy but helped me to make the best decision for me. I am really pleased with the product I chose and look forward to enjoying it when it arrives.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Catherine, thank you for sharing your feedback. It's wonderful to know Alex helped make your decision feel comfortable and well informed. We’re delighted you've found the right product and hope you enjoy it when it arrives. 💜
Three Social Media Team
Jon was a fantastic help and assisted…
Jon was a fantastic help and assisted us in setting up cheaper contracts for myself and my husband and setting up 4 new contracts for my children. Couldn't have asked for better assistance. Highly recommended and will definitely be back when our contracts are finished to get another great offer.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hey Sharon, thank you for the amazing 5⭐ review! 🌟 We're delighted to hear that Jon provided such outstanding support for you and your family, helping you find options that suited everyone's needs.-Three Social Media Team
Helpful and friendly staff
5 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Reuben, thanks for sharing your feedback. We're glad your experience was such a positive one. 💜
Three Social Media Team
Exceptional service
4 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hey Peter, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Resposta da Three UK - 3Store York
Love hearing this, Ahme 😊 Thanks for giving Remi a lovely shout-out. Your kind feedback means a lot 💙
Three Social Media Team
Remi was so good to us
4 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi there, thanks for this fantastic 5⭐ review! We’re thrilled to hear that Remi provided excellent support. - Three Social Media Team
The best service i got it from…
The best service i got it from remi....i recomand everyone to use three
4 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hi Rumel, we’re delighted Remi made such a strong impression and that you’d recommend our services to others. — Three Social Media Team
Very good service from Remi and crew
Very good service from Remi and crew
4 de setembro de 2026
Avaliação não solicitada
Resposta da Three UK - 3Store York
Hey Gerrard, we're so glad to hear that Remi and the team were able to help and provide you with such great support. Thank you for sharing your lovely feedback! 😊- Three Social Media Team.
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