This company and their products are incredible. I love the teak set and use it daily for cooking, I had a slight issue with one item, it was completely my fault and without hesitation they replaced it... Ver mais
A empresa respondeu
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This company and their products are incredible. I love the teak set and use it daily for cooking, I had a slight issue with one item, it was completely my fault and without hesitation they replaced it... Ver mais
A empresa respondeu
buyer beware. Products are low quality and over priced. Impossible to return for full refund. Tilly only gave me half a refund and it would have cost $500 to ship back a product that only cost a f... Ver mais
A empresa respondeu
Working from home more often now as a result of the ongoing Covid uncertainty, I thought I'd spruce up my home office desk a bit. Purchased the classic desk mat and desk organizer and I love both of t... Ver mais
The quality of everything I have purchased from Tilly has been excellent. I have been using wooden and bamboo cooking and serving utensils for around 50 years. Tilly's wooden utensils are the most f... Ver mais
A empresa respondeu
PO Box 3126, RHODES NSW 2138, PO Box 3126, 2138, Rhodes, Austrália
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 57% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I can't get enough of Tilly Living's kitchen essentials! They've completely elevated my cooking experience.
I've recommended Tilly Living to all my friends and family. Their products make wonderful gifts, and everyone I've gifted them to adores them!
I'm constantly impressed by Tilly Living's commitment to sourcing unique and beautiful products. It's a testament to their passion for home decor .
From the moment i discovered Tilly Living, I knew i had found a gem. Their products elevate my home in ways i never imagined
I love the simplicity and elegance of Tilly Living's dining range. It adds a touch of luxury to every mealtime!
This is the same identical set on Temu for $13.98. I made the mistake of not reading the reviews before ordering, but the review about them being on Temu stuck out,so I researched and found the same set. I went as far as ordering the set from Temu. The same exact pictures and everything. Yes, they are the same. Not from Australia but China. So many scammers on this internet, Please research before buying.
I am familiar with teaque wood and I knew it to be quality wood. It's as beautiful as pictured and I enjoy having the different sizes in the mix to select from! Thank you Tilly Living. It also arrived in a timely manner right away.

Resposta da Tilly Living
Order # 62641
I received a very nice email from the company. They cannot prove it was delivered. Im still not convinced it was ever delivered.
The best customer service ever!!! I have not received my order, but I am confident it will be as expected.

Resposta da Tilly Living
All of this companies stuff comes from China and takes weeks to get to you in the US! Even if you pay for express processing it’s a joke! Plenty of US based comics with the same stuff! Very disappointed
Mediocre at best. Basically all utensils are very undersized. Two spoons are nearly useless. And the slotted spoon is too small to do any meaningful cooking. The soup ladle is so small it takes 7 or 8 scoops just to get a decent sized bowl.
One good thing - they look good.
I had my doubts about Tilly. It just seemed like one of the fraud sites that sold random stuff, but would never deliver if I ordered. Not only did they deliver, but the little LED lantern lights we purchased are freeking awesome and everything was shipped and delivered in a timely manner as promised. Would order from them again!

Resposta da Tilly Living
Items that arrived seemed to very cheap, so I Googled the Chinese brand to find they were the same brand offered on Temu, but for 10x the price.
Their website boasts a 100% satisfaction, but I was offered either a 50% refund or to pay to ship then to Australia. (No clue why, they clearly came direct from China.)
The wooden handled measuring spoons began to wear after one use and a light hand wash.
Do not give your money to this website that has nothing more than a really decent photographer.

Resposta da Tilly Living
My utensils are beautiful. They arrived on time and the tracking kept me updated along the way.
These would be a special gift for any occasion.
I highly recommend them!

Resposta da Tilly Living
This is the worst place to buy anything from. I tried to return some product to this company I couldn’t get a phone number or an email to return anything to them I been fighting g a return to this company for over 8 months. They got the product back from me a few days after I recieved mailed it back to them but the lied and said they never recieved it. Not happy with this company all they want is your money and nothing else
I have ordered a number of products from Tilly Living now and very happy with their design, quality and customer service where there was an issue.
I am though, very disappointed with the promotion of an Australian company having their orders shipped from overseas.
I am an advocate of supporting Aussie companies. I just expect shipment from within Australia and not having to wait 3 weeks for delivery after an order is placed.
I am hopeful after giving Tilly Living another try, my order arrives in time for the intended Christmas gift.
Great customer service. Had a problem with my soup ladle and they took care of it immediately. Love my set, looks beautiful on my counter, and great customer service too.

Resposta da Tilly Living
Beautiful products, great customer service, great company. Their top priority is their customer's satisfaction. Thank you, Amber! Thank you, Tilly!

Resposta da Tilly Living
I ordered a set of the wooden spoons, spatula etc. They came securely wrapped. They are gorgeous. I use them often
They are beautifully made and I keep them on the counter in my new kitchen. And you can support another small business. Win win

Resposta da Tilly Living
I was looking for wooden utensils and I found Tilly Living on line. I ordered two sets and they arrived in good time and in excellent condition.
I would again order from Tilly Living.

Resposta da Tilly Living
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