I ordered cedar and oak cut to size. The precision of the cuts was spot on. The wood was carefully protected in cardboard for transportation and arrived in pristine condition. I was emailed to say the... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards. Few boards were damaged in transit (not sellers fau... Ver mais
A empresa respondeu
Bullnose oak skirting ordered, and delivered within a week, which I thought was an acceptable time. Wrapped in corrugated cardboard, then wrapped in layers of cling film, would have withstood a rain... Ver mais
Great service great timber selection and products could do with a timber colour matching not all timbers are the same they can vary a bit but I didn’t call them to ask to grade timber colour so don’t... Ver mais
Detalhes da empresa
Escrito pela empresa
Timber2UDirect (T2UD) is the online trading arm of leading UK timber importer and trader Brooks Bros (UK) Ltd. With some sixty years sourcing and trading timbers from all corners of the world we are uniquely placed to offer real choices in timber. We specialise in Hardwood and Timber Cut To Size Specialist. We have 15 Species of Timber Available as well as stock of skirting, window board, cladding, decking and many more and deliver anywhere in the UK.
Informações de contato
Lenton Lane, NG7 2PR, Nottingham, Reino Unido
- 01159931150
- enquiries@timber2udirect.co.uk
- www.timber2udirect.co.uk
4,7
Excelente
242 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good quality, value and customer service
Really good quality and value and the company are really responsive and customer focused. Only improvement could be if you got notice of delivery so you can arrange to be at home for large items.
12 de janeiro de 2024
First timber arrived damaged
First timber arrived damaged, rapidly replaced at no cost .Excellent service , Thank you.
2 de janeiro de 2024
Avaliação não solicitada
Exactly what I needed lovely oak…
Exactly what I needed lovely oak windowsills and very helpful in retooling to give me the chamfer I wanted at minimal cost- the only place I could find for such a long piece of oak
26 de novembro de 2023
Excellent customer service
They delivered when they said they would, even when I ordered more, and then due to my own mistake I needed to change some of it to different size, and because of time constraint I took it back and exchanged with no problem excellent customer service
6 de dezembro de 2023
Great service and good quality products
Very happy with the service. Very good, competitive prices and good quality wood products. Will buy from them again! :)
11 de dezembro de 2023
Great product
Really easy to use website and great service from the team. My new window sill was well packaged and delivered within days of ordering. It’s a really lovely product and top quality and I feel great value for money
1 de dezembro de 2023
Avaliação não solicitada
Timber quality was as expected 10/10
3 de dezembro de 2023
You did "what it said on the tin".
29 de novembro de 2023
Quality service
Easy, accurate ordering and prompt delivery of new oak lintel.
Very good experience
29 de novembro de 2023
Great customer service and fast delivery
27 de novembro de 2023
Gorgeous oak skirting
Gorgeous oak skirting, fab delivery driver, so easy to order and it's finished off our dining room beautifully. Thank you!
26 de novembro de 2023
Great service will be using again
11 de novembro de 2023
Never used timber2udirect before
Never used timber2udirect before, but what superb service, will definitely be using them again.
5 de novembro de 2023
Thanks for a great service
14 de novembro de 2023
Avaliação não solicitada
Brilliant service and great price ,will…
Brilliant service and great price ,will definitely use again.
6 de novembro de 2023
Really glad we ordered with this…
Really glad we ordered with this company. Ordered a large piece of PAR sapele. Realised that the dimensions were slightly off day after the order. Was able to call up and get it adjusted immediately. The product has just arrived and is perfect for finishing off a custom headboard.
10 de novembro de 2023
Avaliação não solicitada
Great customer service
I ordered some skirting and delivery was quick but there were some defects on the material.
The issue was immediately resolved to my satisfaction by the team and I was kept in the loop at all times.
The level of customer service was very good and could only have been improved if they came round and cooked me breakfast!
I will definitely deal with this company again.
7 de novembro de 2023
Avaliação não solicitada
Seamless service
Seamless service. Although I cancelled my order as I didn’t need the timber any more, the service was excellent - with a no hassle, full refund. Thank you.
26 de outubro de 2023
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.