Tons of Tiles Ltd Avaliações 

3.103
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered tiles on a Friday and they were cheaper than similar elsewhere. Delivery Costs ZERO marvellous Really helpful person answered phone promptly- easy to order on line. Said they would arrive on M... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent samples delivered the next day, and at a great price too! Some companies charge a fortune for small samples, whereas Tons of Tiles send whole tiles which is very helpful. We will be placin... Ver mais

Avaliado com 3 de um total de 5 estrelas

I loved the tiles, found them fantastic quality and really worth the money, however I was disappointed that the delivery price was £29.99 for 14 tiles when the cost of the tiles was only £39! This, I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We're about to refurb two bathrooms and not having the opportunity to go into store to look at tiles Tons of Tiles have given us the opportunity to look at samples at home and guide us in the right... Ver mais

Detalhes da empresa

  1. Empreiteira para Instalação e Reparo de Pisos
  2. Reforma de Banheiros
  3. Designer de interiores
  4. Loja de utensílios de cozinha

Escrito pela empresa

If you’re giving your space a makeover, you’re sure to find the very latest on trend tile designs for your project here at Tons of Tiles. Our products are imported directly from leading factories in Spain, Italy and Portugal, keeping our prices competitive too. Here at Tons of Tiles we have hundreds of up-to-date designs and finishes to choose from to give your room that on-trend look. We have a great choice of Metro Tiles in various sizes and finishes, Crackle Glaze Tiles, Porcelain Tiles, Glass Mosaics, Slate Effect, Wood Effect as well as Vintage and Patterned Tiles. We pride ourselves with giving good quality customer service with a fast-free next working day delivery service on most orders over £150 when ordered before 4pm. With our fast and efficient sample service, you can try out different styles before you buy, with full-size samples available from only 20p each, with free postage. It's the perfect way to ensure you’re happy with your choice before ordering. Once you’ve decided on your tiles, placing an order is simple. You can buy through the website or alternatively call our helpful and knowledgeable customer service team on 02477 500004 where we will guide you through your order and assist you with any grout, adhesives or tools you may need for the job. We look forward to being part of your project!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(3.103)

0 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

I was unable to track my delivery even…

I was unable to track my delivery even though you said I could.I called your company and I was assured the courier would call me when he was on route,this did not happen.When he got to my property he peeped his van horn for attention didn’t even knock my front door.Tiles are great and the purchase was easy but the rest needs work.

26 de fevereiro de 2021
logotipo da Tons of Tiles Ltd

Resposta da Tons of Tiles Ltd

We are sorry that you are unhappy with the level of service received.

We do request that the courier calls ahead of delivery to ensure someone is available to receive the goods, and we are sorry this was not the case; however, we are pleased to see that you are happy with your tiles now you have recieved them.

If there is anything further that we can assist with, please let us know.

Regards
Jodie
Tons of Tiles

Avaliado com 1 de um total de 5 estrelas

Ordered a sample tile

Ordered a sample tile, 1 day after arriving I couldnt place an order! Apparently they have been taken over by another company!!

25 de fevereiro de 2021
logotipo da Tons of Tiles Ltd

Resposta da Tons of Tiles Ltd

We are sorry that you are not currently able to access our website.

It is correct that the Tons of Tiles website has now closed. However, most of our existing stock lines have now been adopted by our friends at Walls and Floors; so hopefully, you should be able to find the tiles you are looking for on their website.

We apologise for any inconvenience this has caused.

Regards
Jodie
Tons of Tiles

Avaliado com 5 de um total de 5 estrelas

Smile

Simple and easy to order choose your own date for delivery and service with a smile

25 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Good customer service

Tiles arrived quickly (which they should given the cost of delivery) and although some were broken this was swiftly resolved and replacements sent within 2 days and handled a bit more carefully by the courier this time!

24 de fevereiro de 2021
Avaliado com 3 de um total de 5 estrelas

I loved the tiles but NOT the delivery price!!

I loved the tiles, found them fantastic quality and really worth the money, however I was disappointed that the delivery price was £29.99 for 14 tiles when the cost of the tiles was only £39! This, I felt was unfair as there was no other option but a kerb side palette delivery - which a smaller delivery service could have done better for less than half the price. Not sure I would be back again with those costs.

24 de fevereiro de 2021
logotipo da Tons of Tiles Ltd

Resposta da Tons of Tiles Ltd

We are sorry that the delivery cost appears to be high for the cost of the tiles you are purchasing.

As we already heavily subsidise the cost of the delivery, to begin with, whilst we can offer free delivery for orders over £150, for anything under this amount, we do have to charge a partial fee I'm sorry.

Regards
Jodie
Ton of Tiles

Avaliado com 1 de um total de 5 estrelas

Awful-would never use.

Awful, bad customer service!

22 de fevereiro de 2021
logotipo da Tons of Tiles Ltd

Resposta da Tons of Tiles Ltd

We are sorry that you are not happy with the service you have received, and if you could contact us directly to advise of the issue, we would be happy to look into this further.

Regards
Jodie
Tons of Tiles

Avaliado com 5 de um total de 5 estrelas

Amazing!!

Amazing!!! So happy with the tiles and how quick they arrived. Ordered on Monday and they arrived within 24 hours. Great price too other places! Will definitely recommend this company to anyone looking for great quality tiles.

22 de fevereiro de 2021
Avaliado com 5 de um total de 5 estrelas

Lovely Tiles! Great Service!

Great website - lovely choices and brilliant prices. Our Tiles arrived fast and were very well packaged. So pleased with them around our fireplace, they look amazing! Will definitely use Tons of Tiles again! Thank you!

22 de fevereiro de 2021
Avaliado com 1 de um total de 5 estrelas

Shipping cost was more than the tiles

Shipping cost was more than the tiles. The 2nd lot we had to purchase half were broken. They did replace them though.
THIRTY SIX POUND for delivery on 72 tiles is outrageous!
We had to stop the job short and wait for the replacement tiles which cost us extra money with our trades man.
2 deliveries of tiles cost us around SEVENTY POUND in total. We actually need more tiles and we think as good will gesture that delivery should be waved for our next order, but we shall see.
Should they consider this we would be happier to purchase from them again.

20 de fevereiro de 2021
logotipo da Tons of Tiles Ltd

Resposta da Tons of Tiles Ltd

We are sorry that the delivery cost appears to be high for the cost of the tiles you are purchasing.

As we already heavily subsidise the cost of the delivery, to begin with, whilst we can offer free delivery for orders over £150, for anything under this amount, we do have to charge a partial fee I'm sorry.

Regards
Jodie
Ton of Tiles

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