Had my car in for a service today and was looked after by Sofia who was very helpful and attentive giving me all the information I needed. I waited at site so a good few hours but there was a coffee m... Ver mais
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Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Wi... Ver mais
A empresa respondeu
Kona in for 1st service yesterday, was waiting for it, booked it in with Sofia and as usual was very pleasant and told me what was going to happen and how long it would be, she kept me informed all th... Ver mais
A empresa respondeu
All aspects of 4th Service today excellent and very well co-ordinated by Sofia. Thanks also to Richard Ralph and much appreciation for the car wash.
Detalhes da empresa
- Concessionária
- Martelinho de Ouro
- Oficina Mecânica
- Mecânica de Carros
- Concessionária de veículos motorizados
- Revendedora de carros usados
Escrito pela empresa
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Informações de contato
West Mayne4, SS15 6RW, Basildon, Essex, Reino Unido
- 1268919513
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service
From the booking, check-in, reception, service videos all were efficient and helpful. Thank you Sofia and all of the team
Very helpful staff for check in and…
Very helpful staff for check in and check out.
Excellent Service all round
All aspects of 4th Service today excellent and very well co-ordinated by Sofia. Thanks also to Richard Ralph and much appreciation for the car wash.
Excellent Service!
Had my car in for a service today and was looked after by Sofia who was very helpful and attentive giving me all the information I needed. I waited at site so a good few hours but there was a coffee machine and comfy sofa chairs to sit on and wait. Also got a free car wash!
I took my car in today for a service and MOT
I took my car in today for a service and MOT.
I was warmly greeted by Sofia and Amber . All staff were friendly and smiled while I was waiting for my car
The waiting area was comfortable, clean and smart.
Everything was explained to me after my car was done and ready to collect.
This is the second year I have been to Hyundai at Laindon and I wouldn't go anywhere else. I would recommend them to anyone. Excellent
Great service
Great service and mot sofia and the team were exellent very friendly and helpful lcould not ask for a better experience

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Had my service and MOT done here
Had my service and MOT done here. Time went by quickly as I was also able to work conveniently in their office. Sofia and Amber were very kind and gave me a breakdown of what was done and the extra benefits I had after the service. Would highly recommend.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Kona in for 1st service yesterday
Kona in for 1st service yesterday, was waiting for it, booked it in with Sofia and as usual was very pleasant and told me what was going to happen and how long it would be, she kept me informed all the way through the service. Excellent service

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Great experience today
Great experience today. Second time here to service my car and have MOT done. Place is clean and organised - Sofia, the Service Advisor was kind, friendly, professional and very easy to work with. Will highly recommend this dealership.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Sofia was excellent from start to finish

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Outstanding experience
My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror.
I was greeted by Sofia friendly warm smile.
What a asset this young lady is to the hyundai company.
She is very knowledgeable,approachable and extremely helpful.
Sofia came with me to the hire car as l have never driven an electric car, after explaining all and staying with me till l felt comfortable with the car.
Overall experience with my visit was outstanding.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Excellent service ,

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
First time visitor....
First time I have taken my car here for a service, and both the car and I were very well treated! Sofia was very helpful when checking the car in, and when she checked it back out she went through all the points with me. Nice waiting area, and I really liked the screen showing progress for each vehicle. Free refreshments (even if the multiple recycling bins were a bit confusing, lol) was very welcome. Air con too, so perfect when waiting on a hot day....

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Sofia
Sofia - my advisor was lovely. My service was on time and the loan car was clean. Everything went well

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
I asked for a prompt completion as I…
I asked for a prompt completion as I had unexpected travel plans and Sofia went out of her way to achieve this beyond my expectations.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Annual Service
Dropped car off and Amber on reception courteous and helpful, Text message received before the 2 hr estimated time for service to advise the car was ready for collection, Good service with no hassles,

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Outstanding service
Outstanding service, Amber and later Sophia both absolutely excellent that lovely high service experience of professional/knowledgeable and personal.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Very good service.
There was an issue with my Navigation software which needed to be re-installed. Sofia at reception is a lovely, friendly and helpful member of their staff, who helped get the issues resolved . She was very courteous and a pleasure to deal with. The technical staff resolved the issues to my satisfaction.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Timely handover of Car after Service
I was the first to check-in my car and received my car serviced within 3 hours. Sofia was very kind and helpful and handled customer service very professionally.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
Friendly, helpful and effficent
Friendly and helpful. Sofia kept me up to date with my vehicles progress while at Toomey - which is so different to my previous experiences with Hyundai dealers. A much better experience. 10/10 for me.

Resposta da Toomey Motor Group - Toomey Hyundai Basildon
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