Toomey Motor Group - Toomey MG Basildon Avaliações 

285
O TrustScore é 5 de um total de 5

4,9

West Mayne6, SS15 6RW Basildon, Essex, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would like to say a huge thanks to Giovanni at MG Basildon. Earlier today my car wouldn’t start - we called AA who identified that the battery was being drained due to an initialising issue with the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in fo... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Martelinho de Ouro
  3. Oficina Mecânica
  4. Mecânica de Carros
  5. Concessionária de veículos motorizados
  6. Revendedora de carros usados

Escrito pela empresa

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Informações de contato

  • West Mayne6, SS15 6RW, Basildon, Essex, Reino Unido

  • 1268977468

4,9

Excelente

O TrustScore é 5 de um total de 5

285 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(285)

2.221 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The best customer service I have had

The best customer service I have had. Mia was polite, friendly and professional from the beginning. She kept me updated on the progress with the car. When I went to pick it up they had rectified the fault with the air con, but also identified an additional issue and sorted that as well.
Mia also ensured that the car got a much needed clean. So much so that we walked past it initially and didn't recognise it. A lovely personal touch.
Thank you so much.

18 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

I received excellent service from the start from your staff member Mia Charters. Mia dealt with me in a most efficient, professional and friendly manner as regards the MOT to my vehicle. She made contact with me during the day informing me as to its progress and again on completion.
I could not have asked for better service. Well done

16 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had my second year service for my MG…

I had my second year service for my MG which went smoothly , while I waited for just over an hour, there were refreshments and was looked after by Mia who was friendly,polite and answered my questions 😊 . Other members of staff were accommodating and I felt in good hands. I received a detailed report of my service once it was complete.

15 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Sally,

Thank you so much for taking the time to share your positive experience with us! We're pleased to hear that our service team, including Mia, made your visit a smooth and enjoyable one.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

We had Ellis on reception she was…

We had Ellis on reception she was brilliant really helpful a credit to mg.

12 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Jay,

We're so happy to hear that Ellis provided excellent service, and we'll make sure to pass along your kind words to her!

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Ellie and Paul were amazing

Ellie and Paul were amazing! They made everything so easy and helped me out as I couldn't get to drop my car off as was unwell.

20 de maio de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Danielle,

I'm glad to hear that Ellie and Paul provided excellent service, making the process smooth and accommodating your needs despite your health issues. Their assistance allowed you to focus on your well-being while we took care of your vehicle.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Ellie has been super helpful this…

Ellie has been super helpful this morning, I didn’t realise I had booked at a different branch and Ellie helped me to be squeezed in at this branch today for my service. Could not fault them! Thank you so much!

10 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Keri,

We're so happy to hear that Ellie was able to help you out with your booking issue and accommodate you at our branch today! We appreciate your kind words about Ellie's helpfulness, and we'll make sure to pass on your thanks to her.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Thank you Elly for your help

Thank you Elly for your help! Very nice experience!

10 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello andrei,

We're happy to hear that you had a great experience with our team, especially with Elly's assistance. We're grateful for customers like you who take the time to share their positive feedback.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Excellent service as always from Ellie

Excellent service as always from Ellie.
Mr J Jacyna

9 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Jurek,

Thank you so much for taking the time to share your wonderful experience with us! We're glad to hear that Ellie provided you with excellent service, and we're grateful for customers like you who appreciate our team's hard work.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Had my car serviced and MOT today

Had my car serviced and MOT today. Mia was very helpful and efficient as usual, called to remind me of my appointment too. Pleased with the service I received.

5 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Teresa,

Thank you for taking the time to share your positive experience with us! We're truly happy to hear that Mia provided excellent service and that you were pleased with the overall experience.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Had an Appointment to fix a small…

Had an Appointment to fix a small problem with my sensors

Booked a courtesy car too , was greeted at reception by a charming young lady called Mia , who was very helpful and knowledgeable about my planned works etc

Collected my car later that afternoon and was greeted again ,by the lovely Mia .

Thank you again

5 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Lawrence,

We're glad to hear that our team member, Mia, provided excellent service during your appointment and courtesy car experience. We'll make sure to pass on your appreciation for her helpfulness and knowledge to ensure she continues to provide top-notch support to our customers.

Kind regards, Toomey MG Basildon.

Avaliado com 1 de um total de 5 estrelas

when entering the show room told the…

when entering the show room told the sales staff we came to pick up a new car no one seemed to be bothered so just sat and waited for someone to help had to ask again for help a reluctant member of staff then came over and seemed like it was a bit to much trouble for him then told us car was not ready had to wait nearly 2 hours and then they could not supply the car mats we spoke about when buying the car out. The brief on the car was poor. I told him was not happy and was thinking about not going through with the deal which was meet with you can’t do that in all this is the worst car dealership i have ever been to

4 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Malcolm,

Thank you for sharing your experience at our show room. We're sorry to hear that we didn't meet your expectations, especially when it came to communication. Our management team will be contacting you to discuss the experience directly and take your feedback into consideration as we work on improving our services.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Brilliant service

I had my MG HS serviced and a small repair done under warranty this week and I can only say this company does customer care to another level. I got a video showing what was done and a full report of my car. The service here is fantastic and a special shout goes out to Mia who is polite, professional and kept me fully informed of all progress. Other car dealers take note please!

4 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Bill,

We're happy to hear that our team, including Mia, provided you with an excellent experience during your MG HS service and repair. We're glad we could keep you informed throughout the process and provide a detailed report on the work done.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

I had an issue with my radio and…

I had an issue with my radio and hopefully after today the fault has been fixed and it was A+ service. Mia on the customer reception desk was a credit to the company.

4 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Steve,

Thank you for sharing your experience with us, we're glad to hear that our team was able to help resolve the issue with your radio.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, friendly staff highly recommended

4 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Susan,

We're so happy to hear that you had an excellent experience with our service! Thank you for taking the time to share your positive feedback.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Always polite when coming here for car…

Always polite when coming here for car service. Is a wait. But worth it when u get free coffee!

3 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello pauline,

We're so happy you've had a positive experience at our location! We appreciate your feedback about the free coffee, and we're glad to hear that it's a perk that makes the wait worthwhile for you.

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

My experience today was very good…

My experience today was very good brilliant service by the lovely receptionist Mia couldn’t have been more helpful!

2 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Mrs,

We're truly happy to hear that our staff, including Mia at the reception desk, provided you with such a positive experience. We appreciate your kind words and are glad we could make your day go smoothly!

Kind regards, Toomey MG Basildon.

Avaliado com 5 de um total de 5 estrelas

Easy and efficient service

Easy and efficient service. Mia was friendly and helpful.

2 de junho de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Basildon

Resposta da Toomey Motor Group - Toomey MG Basildon

Hello Christopher,

Thank you so much for taking the time to share your positive experience with us! We're happy to hear that our service was easy and efficient, and we're especially glad to know that Mia was able to provide you with a friendly and helpful interaction.

Kind regards, Toomey MG Basildon.

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