Toomey Motor Group - Toomey MG Southend Avaliações 

223
O TrustScore é 5 de um total de 5

4,9

Cherry Orchard Way, Automotive Retail Park, SS4 1GP Southend-on-Sea, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service as always! Pedro consistently goes above and beyond to help and is a real asset to MG. Nothing is ever too much trouble for him, and I really appreciate the excellent customer se... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connect... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a very pleasant experience at MG Southend today. When calling to book beforehand, Sarah was extremely helpful and managed to fit me in, in the short time frame I had. Sarah was again very fri... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Martelinho de Ouro
  3. Oficina Mecânica
  4. Mecânica de Carros
  5. Concessionária de veículos motorizados
  6. Revendedora de carros usados

Escrito pela empresa

New and used MG dealer garages located in Southend and Basildon in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available MG


Informações de contato

  • Cherry Orchard Way, Automotive Retail Park, SS4 1GP, Southend-on-Sea, England, Reino Unido

  • 01702 820957

4,9

Excelente

O TrustScore é 5 de um total de 5

223 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(223)

2.190 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sarah was extremely helpful when I made…

Sarah was extremely helpful when I made my first call as unable to use car as no dash board ,so unable to know speed , or petrol level and no indicators etc.the earliest was weeks away and I have a wife who has Alzheimer’s and I need the car for appointments, Sarah was able to rearrange things so I was seen to only a week later.
Booking is was very straightforward, Sarah was friendly and helpful.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient service from Sarah

Efficient service from Sarah
Kept up to date on cars progress

4 de setembro de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Richard,

We're glad to hear that our team, including Sarah, provided you with an efficient and informative experience. Thank you for sharing your positive feedback, we'll make sure to pass it along!

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Very kind

Very kind, polite and accomadating.

5 star service.

4 de setembro de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Allan,

Thank you so much for your glowing review! We're happy to hear that our team provided 5-star service with a smile.

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Thanks for a pleasant experience for my…

Thanks for a pleasant experience for my service and especially Sarah on reception.
Roger Perham

3 de setembro de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Roger,

We're delighted to hear that you had a positive experience at our service, and we'll be sure to pass along your kind words to Sarah!

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Sarah

Sarah, have a first class service

2 de setembro de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Geoff,

We're glad to hear that our team provided you with a first-class service. We're committed to delivering exceptional experiences for all our customers, and we're glad we could meet your expectations.

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

First time using Toomey Southend to service my MG. Excellent and friendly service from Sarah. Very pleased I went there.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Mike,

Thank you for your kind words, we're delighted that Sarah provided excellent and friendly service. We'll make sure to pass on your praise to her!

Kind regards, Toomey MG Southend.

Avaliado com 4 de um total de 5 estrelas

Service at Toomey Motor

I booked my car in at Toomey Motor Group Southend for a service and an infotainment system update. The service was completed as expected, but unfortunately the update couldn’t be done due to connection problems. I now need to return for the update, which isn’t ideal and adds extra time and inconvenience.
However, I want to highlight Sarah, who greeted me when I arrived. She was very polite, professional, and made the check‑in process smooth. Her approach definitely improved the overall experience.
A good level of customer care, but the technical issue meant the visit didn’t fully meet expectations.

26 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sarah was amazing

Sarah was welcoming, engaging and extremely helpful. Made the whole process easy and smooth and kept me updated with what was happening with the car so I wasn’t just waiting and wondering in limbo.

26 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Booked service on phone with the help…of Sarah

Booked service on phone with the help of Sarah, she was very polite and helpful, which made the service run smoothly, and enjoyable.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Jackie,

Thank you for taking the time to share your positive experience with our company. We're happy to hear that Sarah provided excellent assistance and helped make your interaction with us a smooth and enjoyable one!

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Car service

Great communication keeping me updated on progress of my service- both via messaging & phone calls. Sarah was very friendly & helpful especially - thank you.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Lloyd,

We're glad to hear that our car service team kept you informed throughout the process, and we appreciate your kind words about Sarah's friendly and helpful assistance. We'll continue to prioritize clear communication with our customers.

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Exceptional service from Pedro and Sarah

Fantastic service as always! Pedro consistently goes above and beyond to help and is a real asset to MG. Nothing is ever too much trouble for him, and I really appreciate the excellent customer service and support he provides every time.

Sarah was also an absolute delight today — so helpful, friendly and chatty, and she made the whole experience even more enjoyable.

A huge thank you to Pedro, Sarah and the team for always being so welcoming and helpful. It really does make such a difference and is very much appreciated!

25 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Gina,

We're truly happy to hear that Pedro and Sarah exceeded your expectations with their exceptional service! Thank you for recognizing their hard work and dedication to providing an outstanding customer experience.

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Friendly and great communication

Great communication, friendly staff and quick service

26 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello EmmaNewton,

We're glad to hear that our staff were friendly and provided great communication. We'll make sure to keep up the good work in terms of customer service.

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Friendly and professional service from…

Friendly and professional service from Sarah today - thank you!!

26 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Jigga,

We're glad to hear that our team member Sarah provided a friendly and professional service. We'll make sure to recognize her efforts in providing excellent customer care.

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Sarah was excellent

Sarah was excellent, really friendly, relatable and settling. Service was quick and updates throughout.
Impressive

26 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Luke,

We're glad to hear that you had a great experience with Sarah! We'll make sure to pass along your kind words and appreciate your feedback.

Kind regards, Toomey MG Southend.

Avaliado com 5 de um total de 5 estrelas

Staff were extremely helpful and…

Staff were extremely helpful and nothing was too much to ask, Sarah was very friendly and extremely polite and explained everything from start to finish.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Toomey Motor Group - Toomey MG Southend

Resposta da Toomey Motor Group - Toomey MG Southend

Hello Steven,

I'm glad to hear that our staff, including Sarah, provided you with excellent service and made sure you understood every step of the process. We're committed to ensuring a positive experience for all our customers, and it's great to know we hit the mark in your case.

Kind regards, Toomey MG Southend.

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