Tootilab Avaliações 

75
•
O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered a bundle of shampoo, conditioner and gel which was ok..nothing special and not as good as some of the curly hair products I have tried. Then had notification that another £80 was about to be t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Curly hair Journey Love this gel, gives good hold gave good curl definition and reduced frizz in my hair during the last few days when hot and humid. Im 5 months into my curl transition Journey so pu... Ver mais

Avaliado com 5 de um total de 5 estrelas

My favourite gel! I really don't understand why some people are moaning in some other reviews. This combo is phenomenal and I get absolutely gorgeous results every time. Both products smell lovely. Th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've tried so many products for my fine dry curls but never found anything as good as the all weather gel!! I do use the cream aswell but only a little as I have fine curls, both the gel and cream las... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

We're a professional haircare brand designed for all types of curls, waves and coils. Our mission is to take the effort out of curl care. Forget 10-step routines, complicated techniques and washdays that take a whole day to complete. Our products have been tested with professionals on all curl types, to make sure they provide instant results even when used on their own. Our formulas exclusively contain functional and active ingredients, drawing from the latest biotech innovations to provide unrivalled performance and cutting-edge natural science. They're crafted with sustainability at the core of every aspect - with bottles made from 100% Prevented Ocean Plastic, labels upcycled from bio-based byproducts, and bigger sizes than your standard salon products, so you don’t have to buy new ones as often.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(75)

23 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

VERY GOOD!

I gave this system a try after seeing countless ads on facebook. I was running out of my usual styling gel (Camille Rose curl maker ) which I have been using for years with no real issues, but I disliked the other products in their range.

I first order the travel bottles and I admit I did cringe at the price...

But I have to admit, as someone who has probably tried upwards of 10 plus brands for 'curly' hair - this one is very good!!

Step 1 - Shampoo
I actually look forward to shampooing my hair now. This product is not drying or stripping and it actually genuinely feels moisturising for the hair. This honestly feels different to any other shampoo I have used. It is sulfate. silicone and paraben free too. I immediately noticed my hair felt more manageable and happy.

Step 2 - conditioner
My hair is bleached and very very dry in texture. It's probably medium in texture but extremely frizzy. Think candy floss or Marge Simpson. I'd say I have a mixture of 3C and 4A curls so It's very hard to find products that work with my competing textures.
This conditioner actually absorbed into my hair....not that horrible white layer that you get when you just know the product is doing nothing. I am able to just about finger detangle my hair with this conditioner. Also, it does what it needs to do during the duration of your shower - it's not something that needs to be left on forever and a day. Which , if you have young children like me, you will be so thankful for.
This leaves my hair soft and virtually frizz free (remember my hair type!!!) EVEN AFTER RINSING.

Step 3 - Curl cream
Moisture , moisture and softness with no build up or heavy feeling at all! The perfect cream for curls.

Step 4 - Gel
Incredible. Lovely cast that scrunches right out and leaves me with hair that lasts for days.

I really hope you never stop making these products.
I have not been paid for this review.

Knocked a star off for the price!

14 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a bundle of shampoo

Ordered a bundle of shampoo, conditioner and gel which was ok..nothing special and not as good as some of the curly hair products I have tried. Then had notification that another £80 was about to be taken from my account to pay for my subscription. I didn’t realise that buy purchasing I had subscribed to this pricey product. Will be going back to my originals curly girl products.

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

OMG… I think I’ve finally found my…

OMG… I think I’ve finally found my HOLY-GRAIL curl product! 😍🙌

Tootilab Styling Water is honestly AMAZING! My curls have never looked so defined, bouncy and popping. The definition is next level, and it keeps all that annoying frizz completely under control. ✨

But the thing that has REALLY blown me away is the staying power! Even after a couple of days, my curls still look like they did on wash day! 😍 No losing the shape, no frizz taking over — just gorgeous, defined curls!

I genuinely can’t get over how good my hair looks. This has gone straight to the top of my curl must-haves. Absolutely LOVE it and can’t recommend it enough! ❤️

If you have curly hair, you NEED to try this! 🥰✨

11 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fabulous products

Amazing products, have used the leave in and gel for a while. Paired with the shampoo and conditioner last wash, results were even better. They may seem expensive but they do last a long time, a little goes a long way

8 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely overpriced and does the…

Extremely overpriced and does the complete opposite to what it says. If you’d like dry crispy hair that flakes white powder then this is your product! If you’d don’t then I would completely avoid at all costs

2 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am very happy with this product

I am very happy with this product. Shampoo, conditioner and leave in conditioner. Do you make an intense conditioner hair mask? My hair tends to be dry. I try to stretch between washes but definitely can't go more than 3 days. Just habit, I guess. These products seem gentle enough.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I loved the advertising but...

I loved the advertising for Tootilab products and ordered the all weather styling gel, shampoo and conditioner. The all weather styling gel is ok but I have to use another company's product at the ends to stop frizz. The shampoo and conditioner made my hair extremely dry and tangled, to the point where I had to cut some tangles out and I lost a lot of hair when combing. I emailed Tootilab on 5th March and 29th March for guidance but I received no reply. Extremely disappointed. I will be throwing the rest of the shampoo and conditioner away as they are of no use to me - money waisted, frustratingly. I will be returning to my trusty John Freida Dream Curls shampoo and conditioner. P.S. the Tootilab bottles are very difficult to squeeze. I had to push them against the side of the bath to get the product out. I would not recommend for others with 3b, light coloured hair.

4 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't bother! Kinda a scam

So just like the other reviews I really wanted to love this brand. I got bought the big bottles, shampoo, conditioner and gel pack, just under £100 for a birthday gift.
Was really disappointed. First of all the smell is ok. Kinda reminded me of vosene shampoo we used as kids, almost a medicated smell to it.
Also because I live in Scotland where it's cold, it's really hard to squeeze the shampoo and conditioner out the bottle. Need a good bit of strength to do it. 🤷🏻‍♀️🤷🏻‍♀️
The conditioner is nothing special either.
I also found that it made my roots of my hair so much more greasy, which isn't normal. I don't suffer from greasy roots!!!
Also I remember your curly girl saying they are large bottles so will last you a while.
The bottles are 400g the exact same size as the head and shoulders bottle my partner uses. So that's totally misleading.

The gel is rubbish. Yes you get a gel cast but it doesn't last long.
Can get better results with £5 gel from boots.

Like other reviews I fell for the advertising.
I don't normally make alot of reviews but because of the price you are charging for this product I feel I owe it to others not to get scammed.

What this brand has taught me is that I'm not going to fall for any more rubbish off the internet. Will stick to boots in the future.

Thanks tootilab.

30 de março de 2026
Avaliação não solicitada
logotipo da Tootilab

Resposta da Tootilab

Thank you for taking the time to share your honest feedback—we’re really sorry to hear that your experience didn’t meet expectations.

We completely understand how disappointing it feels, especially after investing in a full set and hoping for great results. Hair care is very personal, and what works well for some can feel totally off for others, so we genuinely appreciate you sharing the specifics of what didn’t work for you.

We’re sorry to hear about the texture of the products in colder weather, the results you experienced with your roots, and that the gel didn’t give you the hold you were looking for. Your comments about the packaging and sizing are also noted—we always aim to be as clear and transparent as possible, and feedback like this helps us improve.

This is never the experience we want anyone to have, and we’d really appreciate the chance to make things right. If you’re open to it, please reply with your order details and we can look into a resolution for you.

Thank you again for your honesty—it truly helps us grow and do better.

Avaliado com 5 de um total de 5 estrelas

New product experience

I've used the cream and the gel together today for the first time got a very nice compliment from a work colleague it's made my day i know it's a new product im trying early day's yet we will see bit very happy with my hair today it looks and feels amazing with the dry horrible build up ive been experiencing over the past few weeks so fingers crossed but im extremely happy with it might be a new product for me only time will tell very happy tootilab 😊😇

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best product for my curls!

I love the team behind this as much as I love the product. I was a guest at Break out beauty UK and they so deserved to be there. I have been using both sizes of their styling gel and love them. One for home and one for travel.

12 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely disappointing and overpriced …

Edit: replying with my order details as requested 26930, placed 24/01
Spent £44 on a trial set but honest to god my hair has never looked so awful. It was simultaneously weighed down and incredibly frizzy. It seems the conditioner and cream are far too heavy for 3A hair. Quite possible the worst my hair has ever looked and this is after 10 years experimenting with my curls! What a waste of money I’m gutted. I wouldn’t risk trying it again as it’s taken a week for me to get the horribly built up feeling out of my hair

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Tootilab

Resposta da Tootilab

Thank you for your honest feedback—I’m really sorry to hear how disappointing your experience has been.

It sounds incredibly frustrating to end up with hair that felt both weighed down and frizzy, especially after so many years of understanding what works for your curls. We completely understand how discouraging that must have felt, and we’re sorry the products didn’t suit your hair type.

We also hear your concerns about the heaviness and buildup—this is definitely not the experience we aim to provide.

If you’re open to it, we’d really appreciate the opportunity to make this right. Please feel free to reply with your order details and we’ll do our best to help with a resolution.

Thank you again for taking the time to share your experience—it truly helps us improve.

Avaliado com 5 de um total de 5 estrelas

The best curly products you can buy

Wow wow wow. These are truly the best curly products I've ever tried, and I've been around the block! I have hair that really tends towards frizz and live in rainy London, so it's a constant battle to keep my hair defined without feeling like it's weighed down by products. The Tootilab lineup is the perfect solution for me. I only use a little bit of the curl cream to avoid the weighed down feeling, and then go in with the gel, which holds my hair like nothing else! I am usually holding my rain hood around my curls with a death grip, but now even a little rain doesn't mess up my look! My curls last the entire week with only minimal touch up - the perfect balance of volume and definition! I literally cannot believe my luck. I heartily recommend these products which are created by a truly passionate and kind team!

26 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waist of time

I brought the travel size leave in conditioner and the style cream.
Started off ok. Smelt nice. Was light to apply.
Once dry id say it lasted about 4 hours before my hair was frizzy.
The following morning I had to wash it again as it was so bad.
I usually wash my hair once a week. And I wear a plop hat to bed.
Complete waist of money

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great results

I bought the small travel size products to try them out as I have previously wasted a lot of money on curly hair products that don’t work for my hair. I can honestly say these are the best I have found. I love the gentle shampoo, detangling conditioner and curl gel. I’ve had so many compliments on my curls since using these, I can also last more days in-between washes

4 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend product and excellent personal service

I've used Tootilab a few times now. Tge best reasonably priced curly hair products that work! Gaia and team are wonderful - providing a personal service. The emails are answered promptly and an online issue I had was rectified speedily. Highly recommend the have product for any curly headed person with the best service. Happy new year Tootilab and thank you again for making wonderful products and making my hair life better! 😊

30 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing product for my hair

I have fine curly 3a type hair. I love this product and I am so glad I find it. I have tried about 6 different product sets but this is the best. I have shiny curly hair that holds and its the first product that holds my hair for 2-3 days without needing a wash. I have always had to wash my hair daily previously.

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Expensive and not worth money

What can I say about this product nothing good I’m afraid cheap packaging I brought the all weather styling gel small bottle which said it would last a few washing days, I used half a bottle on my hair. Waste of time my hair was frizzy the day after and very dry it had no slip.
Waste of money I wouldn’t recommend this product would not suit all hair types mine is 3 c
and my hair looked a mess the day after had to tie it back lots of friz looked a mess.

2 de novembro de 2025
Avaliação não solicitada
logotipo da Tootilab

Resposta da Tootilab

Hi Dianne, I'm sorry to hear you were unhappy with the product! We have lots of happy customers with 3c, if you reach out to us on help@tootilab.com we'd be more than happy to help you troubleshoot your routine and understand how to best use our products!

I'm gonna have to stand up for our packaging though. I can assure you, it is not cheap - we use the most sustainable materials and that comes at more than double the cost than any other brand out there. Our bottles are made of 100% Prevented Ocean Plastic, our caps are 30% of the same material, our labels are upcycled from bio-based materials like exhaust cooking oils - and everything is made in the UK rather than sourced from the far East. It might look simple, but there is a lot more to it than meets the eyes!

Avaliado com 5 de um total de 5 estrelas

100% recommend - genuine game changer

I've been trying different curly hair products over the last 18months or so after discovering my once poker straight hair is now in fact curly... Have been using this for a couple of weeks and it's hands down the best product I've tried. Curls are super soft and bouncy, no frizz, no crunchiness left after scrunching, no heavy greasy feeling, and curls are revived day after day with just a spritz of water and a re-scrunch, even if I've had it tied up in a bun for a day or 2! Other products have either weighed my curls down, not created enough cast, left me as a frizz ball, or I can feel a kind of residue in my hair which is so frustrating as none of them are cheap. Tootilab does seem pricey at first, but it's worth it and I won't use anything else from now on.

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not at all suitable for all hair types!

I really wanted to like this brand, but the products don't suit me at all.

I bought the complete pack (shampoo, conditioner, leave-in conditioner, and gel).

First of all, the shampoo makes my hair very frizzy, and the conditioner is not at all suited to my hair type.

Then the leave-in conditioner is much too heavy, almost like curl cream. My hair becomes quite greasy and I don't really feel like it's moisturizing at all.

And the gel isn't that great. Honestly, any gel would do.

The problem with these products is their price.
For such a high price, I was really expecting something unique, but unfortunately I'm disappointed!

What's more, with their no-return policy, I'm left with unusable products.

In short, it's money down the drain.

4 de novembro de 2025
Avaliação não solicitada
logotipo da Tootilab

Resposta da Tootilab

Hi Ilias, I'm sorry to hear you're not happy with the products! Sadly we're unable to take returns from the EU since we are a UK company. We'd be more than happy to help you troubleshoot your routine and get the best out of our products - please reach out to help@tootilab.com so we can help!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais