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Top Removals Avaliações 293

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Honestly the most nicest and helpful team from admin to ground workers! They provide extra boxes and tape and I literally did not need to move a finger so much so I was told to sit down... Ver mais

Avaliado com 5 de um total de 5 estrelas

We chose Top Removals based on the positive feedback left on Trustpilot and we were not disappointed! The removalists came on time and were very efficient. Despite having to carry heavy items down 6 f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Although originally we were told we were getting a two man team, George managed all boxes and very heavy furniture for our office move by himself. He was incredibly friendly, professional, polite and... Ver mais

Avaliado com 5 de um total de 5 estrelas

We contacted Top Removals to help us with relocation from Norway to UK. They had very good reviews and were recomended to us by expats from local FB group. It was very good choice as guys did great jo... Ver mais

Detalhes da empresa

  1. Empresa de transporte marítimo

Escrito pela empresa

Top Removals is a well-recognised removals company specialising in local, nationwide and international removals and storage. Operating from London, the company has the world covered with agents in most countries and regular road transport to Scandinavia, France, Germany and Switzerland.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

293 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly guy

The guys were friendly but still focused on the job. Not distracting or slow. Just got on with it properly.

19 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything organized

Everything felt very organized behind the scenes, like there was a clear plan and everyone knew what they were doing.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bit of a long day

Bit of a long day but the team kept going without complaining and stayed polite the whole time, really appreciated that.

18 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely appalling

Absolutely appalling. The drivers broke several items during the move including an expensive X-Trainer machine. They have denied liability despite reassuring me that if any items were damaged, they would make a claim with their insurers. The delivery men were unprofessional and rude. Do not use them.

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well balanced

They showed up ready, got straight into it, and didn’t waste time but still handled everything properly, kinda the perfect balance.

29 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No confusion!

Honestly the whole thing just worked.... no confusion, no chasing, everything lined up exactly how they said it would and that’s rare.

12 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly the most nicest and helpful…

Honestly the most nicest and helpful team from admin to ground workers!

They provide extra boxes and tape and I literally did not need to move a finger so much so I was told to sit down and relax ! Well until the sofa got packed away 🤣🤣!

I have nothing but 10/10 recommendations for them and have told everyone I know that is moving soon to use them!

The team gave a way of putting you and making you feel at ease in such a stressful time - as everyone knows moving house can be stressful to say the least!

If you’re thinking about booking them don’t think just call and arrange a date and get your coffee ready as you won’t need to think of a thing after that!

Thank you so so much Top Removals ( you really live up to your name 😎)

20 de março de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The packing service the day before was…

The packing service the day before was good, but on the day I was charged half an hour’s more waiting time (£70) than actually occurred. The worst thing was that the bed was not securely reassembled, which I had to get fixed urgently on the bank holiday when their office was closed as the bed was unusable. They refused to give me any compensation for a dangerous situation they had caused

1 de abril de 2026
Avaliação não solicitada
logotipo da Top Removals

Resposta da Top Removals

Thank you for your feedback, and we’re really sorry to hear about your experience.

We’re pleased that the packing service met your expectations, but we sincerely apologise for the issues on the moving day. The delay occurred due to access not being immediately available, which unfortunately led to some waiting time for the crew and overtime work.

We are particularly sorry to hear about the bed issue. This is certainly not the standard we aim to deliver. Our understanding is that a bed frame slat was out of position. Our policy is always to return promptly and rectify any issues as quickly as possible, ensuring everything is safe and properly set up for our customers.

We understand how inconvenient this must have been, especially over the bank holiday period. Please note that our teams were still operating during that time, and we would have been happy to assist.

We truly value your feedback as it helps us improve, and we remain committed to providing a reliable and high-quality service.

Avaliado com 5 de um total de 5 estrelas

Fabulous Service

This is the third time I have used Top Removals and each experience has been consistently excellent.
The entire team is highly professional: from the office staff (Yana), who are organised, efficient, and quick to respond to emails, to the removers themselves on the day, who were super friendly made the process smooth and stress-free. Would definitely recommend!

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

On time, efficient and very careful

The crew arrived exactly as scheduled and got straight to work. They moved quickly without rushing and checked everything carefully to make sure items were protected and placed correctly.

2 de fevereiro de 2026
Avaliação não solicitada

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