Tour Eiffel Avaliações 58

O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Awesome views let down by incredibly rude security staff. I was waiting outside the toilet for my family and a female security guard came over to me and my sister and said "AY, AY, AY, move. You can't... Ver mais

Avaliado com 1 de um total de 5 estrelas

You have 0 chance to get a top floor ticket through this site during busy seasons. All there reselling partners hijack all the tickets and sell it for a much higher price. I have been ready... Ver mais

Avaliado com 1 de um total de 5 estrelas

Arrivés a la Tour Eiffel en fin de matinée déjà une foule immense attendait. Nous souhaitions monter au 2eme étage pour mon petit fils qui venait a Paris pour la 1ere fois. Après le contrôle de sécu... Ver mais

Avaliado com 3 de um total de 5 estrelas

Site incontournable de Paris, visite avec les enfants , la vue du deuxième étage est grandiose, un bon moment ! Dommage que notre visite ait été gâchée par un membre du personnel de contrôle raciste... Ver mais

Detalhes da empresa

  1. Joalheria

Informação fornecida por fontes externas variadas

The Eiffel Tower (/ˈaɪfəl/ EYE-fəl; French: tour Eiffel) is a wrought-iron lattice tower on the Champ de Mars in Paris, France.


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

58 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 7% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 1 de um total de 5 estrelas

You have 0 chance to get a top floor…

You have 0 chance to get a top floor ticket through this site during busy seasons.
All there reselling partners hijack all the tickets and sell it for a much higher price.
I have been ready at 00:00 to book tickets 2 months in advance (most early option)
First website went down, after the agenda is broken so you can't go to the correct month.
Resellers book different and don't have this problems. As soon the agenda option was working all top floor tickets were already sold out. Absolutely 0 chance. Feels like 1 big scam.

19 mei 2026

Review zonder uitnodiging

19 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Arrivés a la Tour Eiffel en fin de…

Arrivés a la Tour Eiffel en fin de matinée déjà une foule immense attendait. Nous souhaitions monter au 2eme étage pour mon petit fils qui venait a Paris pour la 1ere fois. Après le contrôle de sécurité une file interminable attendait aux guichets pour l'accès par l' ascenseur. Un seul pilier était ouvert. Ma fille a vainement tenté de prendre les billets par internet en vain.Apres presque une heure d'attente dans les courants d'air et le vent glacé ils ont abandonné. Comment un pays comme la France et Paris particulierement ville mythique des lumières et de la culture ne soit pas en mesure d'accueillir dignement ses touristes ? Il faudrait peut etre envisager comme dans d'autres pays de prendre des rendez vous pour limiter les visites afin de mieux gérer les flux plutot que de faire du mercantilisme a tout va sans en mesurer les consequences.Quelle triste image la France montre à l'étranger. Quelle honte.

16 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Impossible de réserver un billet en ligne.....

Site internet avec des propositions tarifaires qui n'existent pas sur la billetterie en ligne.
Après des dizaines de tentatives de paiement, impossible de le faire, moyen de paiement bloqué.
Appelle au service client, payant...., qui me dit qu'il faut essayer en navigation privée avec une autre adresse..... Et toujours bloqué en plus pour 24h. Donc pas possible de prendre de billets en ligne. Sinon aller directement sur place et attendre au moins 1 heure a la caisse.
Incroyable d'avoir un système aussi nul pour le plus visité des monuments français. La honte.

15 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Purchased tickets off them

Purchased tickets off them. Earliest time I could get in Australia was 12.30.
Tour companies must get the earlier ones. Turned up at 10.30 as it was pouring rain and saw no people or buses there. They told me I could not go up until my time or buy new tickets. So I actually could go up if I paid again. I asked 3 times at both lifts, not a person around except 6 staff chatting at each, but no they would not let me go up.

11 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just awful

Just awful. Bought tickets online on the official website, they didn't arrive by mail even though I received a confirmation of payment mail and note that they would shortly arrive. Incompetent organisation. Shame.

10 de maio de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Awesome views, horrible security staff.

Awesome views let down by incredibly rude security staff. I was waiting outside the toilet for my family and a female security guard came over to me and my sister and said "AY, AY, AY, move. You can't stand here. Get out." Absolutely awful attitude and somewhat ruined the experience. Horrible woman. Maybe learn to communicate with other humans properly or find a job where you don't have to talk to people because you treat them like dirt. Lift/elevator staff were fairly friendly, thank goodness. 5 stars for the view, 1 star for security staff!

25 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Unpolite attitude at Tour Eiffel

Tour Eiffel, the place and view is so fine, and a good experience. but I have to say, that at the entrence I did’nt feel welcome. I tried to be polite, as my french son-inlaw have tought me, and I said Bonjour to the young ticketinspektor. He repeated loudly Bonjour with an american accent and he and his colleague laughed loudly at me. Everybody arround could hear it.
I was not the only time the young man were unpolite. In the tour I asked for Way Down?, and the same young man repeated it again with an american accent, and he and the other inspector laughed loudly again. Actually I am not American
I feel sorry for your staff, if they have nothing better to do, than to mob the guests. Is that french courtesy, I hope not.

1 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Le site internet est une torture

Simplement très difficile d'acheter ses billets en ligne pourquoi tout est aussi mal pensé aussi lent et aussi bugué.
Tout simplement l'une des plus mauvaises billetterie en ligne.
La faq vaut le détour, question sur faire s'il n'y pas plus de place disponible le jour souhaité ? Essayer un autre jour... Fallait y penser

24 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

TRISTE MAUVAISE EXPERIENCE

Incroyable. Voici le monument emblématique de Paris, voire de la France ! Voici mon point de vue :
- mauvaise indication des files d attente à l arrivée
- mauvaises indications à l intérieur : à quels piliers aller ??
- mauvaise coordination de l information : à la prise de billets, on nous annonce que le 3eme étage est inaccessible et arrivés au second, on nous dit que c est possible, sauf que les billets se prennent au rc
- WC inaccessible pour 2 raisons : trop d attente, odeur nauséabonde, personnel indolent
- attente de l ascenseur : ce n est pas compliqué de mettre une indication avec le temps d attente restant
- on prend une boisson : pour récupérer la caution, il faut aller de l autre côté de l esplanade...à l autre kiosque.
Je suis triste de l image de la France que l on donne aux étrangers. Ce n est pas étonnant qu ils ne veuillent pas revenir après ce genre d expérience.
Ce n est pas compliqué d aller au Japon pour prendre des cours de l excellence du service clients dans ce pays et de travailler ensuite avec un consultant idoine. Continuer à vous complaire dans la médiocrité et ne vous étonnez pas de la glissade dans laquelle la France semble engager. 🤢🤢🤢🤢🤢🤢🤢

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible experience

I went with my husband and 2 kids during Christmas holiday. The queue was really long and disorganised. Not child pram friendly at all. You have to fold it to get into the lifts so if you're baby is sleeping this is far from being ideal. The toilets were horrendous, my husband threw up after going with my son who needed a wee. The view is nice but not worth the price, the wait and the frustration. Cherry on top of the cake on our way down the lift broke. It was manually released and shaking each time that it was going down. People were panicking inside the lift and my kids were screaming and crying. Once we reached the ground floor the doors were locked as we were not leveled so ground staff had to manually released the doors. I could see them laughing while we were all in distress. The compensation for this horrible ride was a hot chocolate.... Honestly such a waste of time and money. I can't believe that for the price we can't have clean toilets and functioning lift... What a broken landmark

26 de dezembro de 2025
Avaliação não solicitada
logotipo da Tour Eiffel

Resposta da Tour Eiffel

Dear Sophie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your visit did not meet your expectations, and we fully understand your frustration.
In order to discuss with you about this very disappointing experience, could you please contact us directly at serviceclients@toureiffel.paris?
Your feedback is very valuable to us, and we take your comments regarding the following issues very seriously:
-The organisation of queues and accessibility for pushchairs.
-The condition of the toilets. Could you please specify the location?
-The lift breakdown and how the incident was handled. These are essential issues for ensuring the safety and comfort of our visitors.
We deeply regret that these situations spoiled your family outing. Rest assured that we have forwarded your comments to our teams so that immediate corrective action can be taken, particularly with regard to cleanliness, equipment maintenance and the quality of the welcome.
Once again, we apologise for these inconveniences and hope to have the opportunity to offer you a much better experience in the future.
Best regards from Paris
The Eiffel Tower Team

Avaliado com 4 de um total de 5 estrelas

Faticoso ma interessante

Bello il tour . I responsabili del gruppo sono stati bravissimi. Dovrebbero saper parlare piu lingue però. Ma la colpa è mia. L inglese lo capisco solo se parlato lentamente ma liro di italiano zero. ..eppure siamo confinanti...cmq costoso senza alcun dubbio. Avremmo potuto evitare di fare a piedi con il gruppo e fare da soli. Tanto è bello uguale.

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Une honte payées a rien faire.

Une honte payées a rien faire.
Sur 3 guichets ouverts 2 fermés et les caissières discutent tranquillement pendant que les ascenseurs tournent a vide... surement le boulot le plus dur au monde ! Quant a l'autre guichet 3 personnes depuis 20mn pour prendre 3 billets d'ascenseur !¡! Bravo la France bravo Paris et a sa Maire pour sa représentativité qui montre encore une fois notre efficacité ! Et on cherche 40 milliards ????

24 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Aucun billet dispo pour le sommet

Nous sommes en août et impossible d'acheter un billet pour le sommet de la Tour Eiffel pour n'importe quel jour du mois d'octobre car le site indique qu'il n'y a plus de disponibilités.

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Pour ing

Pour ing. Rsa

Bien sur c'est comme partout, les aides sociales sont un passe droit et la seule critique est celle de refus de faire une réduction sous prétexte qu'il manque un document.
J ai une solution pour vous, c'est celle de travailler si votre condition physique vous le permet. Je suis sans diplôme et je ne suis jamais resté plus de 3 mois au chômage. Coment rester 20 mois sans rien trouver ?

5 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worthless

Worthless. Tried for 2 weeks to buy online tickets with different creditcards. Errors all over. Only response from customer service: "You probably typed in a wrong number".
To be short, impossible to buy tickets. No service (even the contact form on the website is not working). You would expect attractions like this to have their shit together....

18 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

An Unpopular Opinion: The Eiffel Tower - A Visual Masterpiece, A Tourist Trap

An Unpopular Opinion: The Eiffel Tower - A Visual Masterpiece, A Tourist Trap

Dear Reader,

I feel compelled to share a perspective that might be considered controversial, especially for those planning a trip to the romantic city of Paris. While the Eiffel Tower undeniably stands as an iconic symbol and a magnificent feat of architectural engineering, a truly breathtaking structure to behold from a distance, I must vehemently argue against the pervasive hype surrounding the experience of actually *visiting* and *entering* it. In my honest opinion, making this a prime attraction to dedicate your precious travel time and hard-earned money to is not just overrated; it's an utterly unnecessary endeavor.

The entire process of gaining access is a testament to its over-commercialization. The Eiffel Tower notoriously overbooks its reservations, whether you're aiming for the first floor, the second, or the highly coveted summit. This leads to frustratingly long queues, crowded spaces, and a general sense of being herded rather than experiencing a world-renowned landmark. And then there's the journey itself: ascending in the lifts. It's truly baffling to witness grown adults, seemingly having never encountered an elevator before, incessantly videoing their ascent as if it were some groundbreaking technological marvel. This detracts from any potential sense of wonder and transforms what should be a unique experience into a mundane, albeit claustrophobic, ride.

Frankly, this magnificent iron lady should be left to serve its true purpose: an exquisite visual trinket for the city of Paris. Its beauty is best absorbed from afar – from the comfort of a charming Parisian apartment, a cozy hotel room with a view, or a leisurely stroll through a nearby park. From these vantage points, its grandeur and intricate design truly shine, untainted by the commercial chaos within. Anyone who succumbs to the pressure, or gets "suckered into" purchasing tickets to go inside, is, regrettably, just burning their money. I cannot stress this enough: the internal experience of the Eiffel Tower is simply not worth the financial outlay.

Consider, for a moment, what constitutes a truly worthwhile tourist attraction, a place where your money genuinely buys you an enriching, memorable experience. Think of the awe-inspiring Giza Pyramids in Egypt, steeped in millennia of history and mystery. Or the sprawling, meticulously curated Kew Gardens in London, a botanical wonderland. Imagine the sheer historical weight of monuments like the legendary Statue of Zeus in ancient Greece. Even a simple hike to the iconic Hollywood sign offers a unique perspective and a sense of accomplishment.

Then there are the cultural powerhouses: any Madame Tussauds museum offers interactive fun; the vast collections of the Metropolitan Museum of Art in New York, the British Museum in London, or the Academy of Motion Picture Art Museum in Los Angeles provide unparalleled educational and artistic immersion. These are places designed for discovery, for learning, for genuine engagement, and for spending your hard-earned money wisely. The Eiffel Tower, on the other hand, falls woefully short in comparison.

And regarding its funding? If the Eiffel Tower requires financial support, perhaps Gustave Eiffel’s relatives could sponsor their ancestor's iconic idea. Or, like any other entrepreneurial venture, it could seek out investors or corporate sponsors. Relying on overpriced, underwhelming tourist experiences to sustain it feels less like preservation and more like a calculated scam.

In conclusion, admire the Eiffel Tower, photograph it, let it be the picturesque backdrop to your Parisian dreams. But please, resist the urge to go inside. Your wallet, your sanity, and your overall travel experience will thank you.

26 de junho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Be prepared

The staff are extremely rude and ignorant, but once you get past them then the structure is well worth a visit. The stairs are HELL but are cheap for admission. The food/drink prices are of course astronomical for a captive audience. I’d say go once. Pay for the lift, do all three floors and make it a one off special experience

14 de abril de 2025
Avaliação não solicitada

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