Booked the tickets for Canada from traveasy and their satff named Simran made the process so easy and was very helpful to fulfill the needs as i wanted wheelchair service and the best seats for my p... Ver mais
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Had a great experience booking my flight from Mumbai to Toronto with TraveEasy. A huge thanks to Jhanvi Sharma for being so patient and clearing all my doubts. She made the entire process seamless and... Ver mais
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I booked my ticket through Traveasy but they didn't helped me so i tried to manage my booking though Indigo but Indigo clearly said that i have to change my flight booking though Traveasy only so i... Ver mais
Simran from Traveasy made the booking process seamless and hassle-free. The fare was even lower than the airline’s, and so far the service has been trustworthy. Although I would’ve preferred to review... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Traveasy.co.in uses the fastest technology to provide all the travel content to the discerning traveller. Not only can we find you the flight you need, but the hotel , insurance and car hire. Your reviews allow us to improve our service to you so we encourage you to drop a review.
Informações de contato
Unit No 101, First Floor, Tower-A, Unitech World- Cyber Park, Sector 39, 122003, Gurugram Haryana, Reino Unido
- 91 124 416 3030
- info@traveasy.co.in
- www.traveasy.co.in
4,4
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta da Traveasy India
Dear Kiran,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.
Warm Regards,
Traveasy
Amar and Jhanvi
Amar, hats off to you, brother! The way you managed such a challenging group with effortless calm was impressive. Keep rocking!
Many thanks to Jhanvi for securing the best Emirates pricing.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Traveasy India
Dear Samiullah,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!
Warm Regards,
Traveasy
It was good experience and I made the ticket soo fast truly a amazing experience
Simran was really fast with booking the tickets and she was so polite with us,it was truly an amazing experience.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Traveasy India
Dear Geetu,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
I try to contact the customer care but…
I try to contact the customer care but no once pick the call , I try to contact on WhatsApp , no live agent join the chat. I am still waiting for the seat selection
29 de janeiro de 2026
Resposta da Traveasy India
Dear Dinesh,
Thank you for sharing your concerns. We sincerely apologise for the delay in getting back to you and appreciate your patience. As mentioned during our call, seat selection can only be done directly on the airline’s official website once your ticket has been issued. Please feel free to reach out if you need any further assistance.
Excellent customer support
For My Canada Trip I was using Skyscanner to track air flight and used Traveasy to book my onward journey from Chennai to Vancouver. But by oversight I had booked in February instead of March, Once I realised my mistake I contacted Traveasy customer service, even though it was Sunday I was able to connect with Deepak from customer service. He was very professional and calmly assured my dears and spent around 6+ hours to get me and my wife alternate tickets keeping in consideration our age (65+) and transit conditions and was able to get us a cost effective alternate tickets. My Heartfelt thanks for his support and dedication of Deepak in Resolving the issue
Thanks
Valliappan R
Chennai
25 de janeiro de 2026
Avaliação não solicitada
Resposta da Traveasy India
Dear Valliappan,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Traveasy
Great User Experience
Easy User interface. Clear Messaging and Complete information required to make booking, like luggage info, ticket info, was available.
Their Customer Service center called within 15 minutes of my booking to check and offer other options like insurance, upgrades etc. OVERALL a very satisfactory and good experience.
17 de janeiro de 2026
Resposta da Traveasy India
Dear Tanvir,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Traveasy
Resposta da Traveasy India
Dear Ketan,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
Pathetic service
Pathetic service. Meal was shown as included at booking but denied during international travel. Chat support is unresponsive. This is misleading and unacceptable. I would never use service from Traveasy in the future.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Traveasy India
Dear Nitesh,
Thank you for your feedback. We would like to clarify that on-board meal services are governed and provided directly by the airline. As part of the booking process, we ensured the meal request was submitted to the airline where applicable. If the requested meal was not provided on-board, this relates to the airline’s service delivery rather than a service failure by Traveasy. We appreciate your understanding.
Fare difference issue
Have issued tickets with best fare, was happy, again after 1 an half hour they told ticket is on hold due to fare difference an charge me huge amount....
21 de janeiro de 2026
Resposta da Traveasy India
Dear Abkul,
Thank you for your feedback regarding your recent booking experience. Please understand that airline prices are dynamic in nature and can fluctuate based on factors such as demand and availability. We would like to clarify that a fare difference was identified by the airline after the booking was placed. The total increase was over ₹2,000, of which the majority was absorbed by us. You were requested to pay ₹775 only, which was agreed to and paid, following which the ticket was issued successfully. We hope you understand.
Call service is helpful.
The service is very good, but this when online booking should also give the options for add-on services while booking the ticket
19 de janeiro de 2026
Resposta da Traveasy India
Dear Amit,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
This company is fraud making fool …
First time I booked with this website before this is used ly.com to book mainly air india tkt yesterday I booked 5 tkts delhi to Bangkok fare was shown 65225 on other website it was 66000 after making payment i didn't recieved tkt it was showing stats HK that means pnr is on hold after 1 hr i received a call and that person told me that the amount I have paid is not enought to confirm all the tkts only can be confirmed in this amount I have to pay 1180 rs more for confirmation of rest 2 tkts i said ok he sent me payment link and amount was double i again called him and he told me that 1180 rs per pax for 2 pax if I will pay I will get all confirmed tkts this was my experience with this travel company they are fraud making fool of people taking money showing less fare once you make payment you are trapped and extortion starts from here I would rate 0 if there will be any option.
18 de janeiro de 2026
Resposta da Traveasy India
Dear Praveen,
We believe this review is misleading and factually incorrect. The ticket was successfully issued from our end at the best price available at the time. At no stage did the booking reflect an “HK” (on-hold) status. Our system records and screenshots clearly show that the ticket was issued and confirmed, making your HK-related claim inaccurate.
Fraudulent company
Fraudulent company. They claim to offer additional discounts on AirTickets, but the reality is they are adding their sister company's GST number to the customer's booked Air Tickets to claim GST credits for themselves. This is a major scam run by their India-based office. I have already filed a consumer complaint against them.
22 de setembro de 2025
Avaliação não solicitada
Your executive on phone was great.
Your executive on phone was great.
He helped us to sort out booking related issues instantly, even during late hours at night.
19 de janeiro de 2026
Resposta da Traveasy India
Dear Arun,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
The customer service representatives…
The customer service representatives were quite helpful
17 de janeiro de 2026
Resposta da Traveasy India
Dear Aditi,
Thank you for your review.
We are grateful you took the time out to help other customers trust in our services, like you have.
Warm Regards,
Traveasy
Great experience. Easy booking.
It was easy to book and call support is extremely helpful. Very reasonable prices with great recommendations regarding suitable flights.
16 de janeiro de 2026
Resposta da Traveasy India
Dear Akash,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.
Warm Regards,
Traveasy
Resposta da Traveasy India
Dear Karthik,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.
Warm Regards,
Traveasy
Traveasy is misleading and operates like a scam
I booked my airline ticket on Traveasy at the price shown on their website and completed the payment. After the booking was made, they kept my ticket on hold and contacted me asking me to pay extra money, saying the fare had increased. They also told me that if I did not pay the extra amount, my only option was to cancel and wait 15 days for a refund.
What is shocking is that even three days after my booking, the same price was still showing on their website, with no increase at all. This clearly shows that their claim about fare increase was false.
This is a classic bait-and-switch practice — they attract customers with a low price, take the payment, then pressure you to pay more or wait weeks to get your money back.
Traveasy is not transparent, not honest, and not trustworthy. Please do not get fooled by their agents. It is far safer to book directly with airlines or well-known travel platforms
7 de janeiro de 2026
Resposta da Traveasy India
Dear Mathew Thomas,
Thank you for your feedback. Please note that our fares are dynamic and may vary based on several factors, including time, demand, and seat availability. Although your booking was initiated at the displayed price, the ticket had not yet been issued and was pending confirmation from the airline.
Once the fare change was identified, our agent promptly informed you and clearly outlined the available options: to proceed at the revised fare or to cancel the booking for a full refund. The applicable refund timeline of up to 15 working days is in line with standard banking and payment gateway processing norms.
Additionally, your observation that a similar price appeared on the website in the following days does not indicate confirmed fare availability. Website prices are indicative only and may reflect cached or alternate inventory; availability is confirmed solely at the time of ticket issuance.
Found great offers and destinations at…
Found great offers and destinations at a reasonable price on this platform. Everything was taken care of from flights to hotels without any hassle.
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Traveasy India
Dear Kenny D'costa,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!
Warm Regards,
Traveasy
It is not mentioned anywhere on the…
It is not mentioned anywhere on the ticket how much luggage or baggage a person is allowed to carry while traveling.
The ticket does not contain any information or details about the permitted quantity or weight of luggage that can be taken along during the journey.
5 de janeiro de 2026
Resposta da Traveasy India
Dear Arif,
We would like to clarify that the lowest fare selected by you at the time of booking was a hand baggage-only fare. This fare type does not include checked baggage. Many major airlines and travel agencies now offer and advertise hand baggage–only fares at lower prices, which is the reason checked baggage was not included or mentioned in this booking.
Please note that baggage allowance is governed entirely by the airline and varies depending on the fare type selected at the time of purchase. We appreciate your understanding in this matter.
Got Best deal
28 de dezembro de 2025
Resposta da Traveasy India
Dear Jagdeep,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
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