Zoe was brilliant, she found us a lovely holiday at a good price. She handled all the details for me so we can just relax and enjoy our holiday. She was polite, helpful and friendly at all times. She... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I went to Travel House Penarth this weekend and spent around 3 hours with Ellie. We had quite a lot of requirements so it took us a while to get there. Ellie and her colleague were so patient, nothing... Ver mais
A empresa respondeu
Pete and his team Jess and Alex are true professionals. They are friendly, fun, experienced and professional, whilst expertly guiding you towards the hoilday that YOU want, not the one that they think... Ver mais
A empresa respondeu
Ellie had been searching for a family holiday for 2027 for me for a while. Always listened to what I wanted really helpful. Came back to me with several options and amazing deals. Helped me book an am... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de câmbio
- Agência de viagens de cruzeiros
- Agregador de viagens
- Clínica para viajantes internacionais
- Seguradora de Viagem
Escrito pela empresa
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Escrito pela empresa
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Informações de contato
3 Glebe Street, Penarth, CF64 1EB, South Glamorgan, Reino Unido
- 02921 202111
4,9
Excelente
104 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Zoe was brilliant
Zoe was brilliant, she found us a lovely holiday at a good price. She handled all the details for me so we can just relax and enjoy our holiday. She was polite, helpful and friendly at all times. She is a real asset to the company. Will definitely book with her again next time.
23 de setembro de 2026
Resposta da Travel House - Penarth
Thank you so much for your five star review! Have a lovely time!
Kind regards,
Zoe
Fantastic!!!!
I went to Travel House Penarth this weekend and spent around 3 hours with Ellie. We had quite a lot of requirements so it took us a while to get there. Ellie and her colleague were so patient, nothing was too much trouble! They were fantastic with our children, who definitely got bored after hour 1!! They’ve taken care of everything for us. Would highly recommend.
29 de agosto de 2026
Resposta da Travel House - Penarth
Thank you so much! It was a pleasure to find your holiday! I hope you have the best time!!
Kind regards,
Ellie
Very helpful and professional
14 de agosto de 2026
Resposta da Travel House - Penarth
Thank you for your five star review!
Kind Regards,
Zoe
Great experience.
Dealt with Zoe, very professional and booked a lovely holiday perfect for us.
30 de julho de 2026
Resposta da Travel House - Penarth
Thank you for your wonderful 5-star review! We are so pleased to hear that your experience was professional and that we could help you book the perfect holiday.
Cruise booked efficiently and ‘what to…
Cruise booked efficiently and ‘what to do next’ explained clearly. Team ready to help as and when with any further queries
29 de julho de 2026
Resposta da Travel House - Penarth
Thank you for your wonderful 5-star review! We are so pleased to hear that your cruise booking was efficient and that you found our team helpful with your queries. We appreciate your kind words.
Very patient answering all our…
Very patient answering all our questions. Polite and courteous when we changed our original booking.
15 de julho de 2026
Resposta da Travel House - Penarth
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was patient in answering your questions and remained polite and courteous when you made changes to your booking.
Ellie did a grand job helping me find…
Ellie did a grand job helping me find the right option for my family holiday.
11 de julho de 2026
Resposta da Travel House - Penarth
Thank you for your wonderful 5-star review! We're so happy to hear that our team member was able to help you find the perfect option for your family holiday. We appreciate your kind words!
Received a good service
Received a good service, very professional and helpful assistance from Ellie at the Penarth office.
Thank you.
7 de julho de 2026
Resposta da Travel House - Penarth
We are so glad to hear you received such professional and helpful assistance from our team at the Penarth office. Thank you for your kind words!
Very professional and polite
Very professional and polite. Got our holiday sorted In an hour
9 de julho de 2026
Ellie had been searching for a family…
Ellie had been searching for a family holiday for 2027 for me for a while. Always listened to what I wanted really helpful. Came back to me with several options and amazing deals. Helped me book an amazing holiday which as a family are all really excited for. Big thanks to Ellie at Penarth store
6 de junho de 2026
Resposta da Travel House - Penarth
Thank you so much - Hope you have a lovely time.
Efficiency
Efficiency, friendly and extremely helpful staff and excellent service .
30 de maio de 2026
Resposta da Travel House - Penarth
Thank you so much, it was a pleasure to book your trip, I cannot wait to hear all about it!!
Ellie
2026 Jamaica
We have used Travel House Penarth for our last three holidays. and they have always delivered on what we have asked for.
Especially on our last visit.
We had so many ideas of where we wanted to go,and it took a while for Alex to help us find the perfect one for us.Alex is fantastic at her job.
12 de maio de 2026
Resposta da Travel House - Penarth
Thank you for your review and hope you have a fabulous time on your holiday!
Resposta da Travel House - Penarth
Thank you for your review and hope you have a fabulous time on your holiday!
Lovely friendly atmosphere went in…
Lovely friendly atmosphere went in knowing what I wanted to book and did
Computer systems are slow and complicated but staff are patient kind and honest!
15 de abril de 2026
Resposta da Travel House - Penarth
Thank you for your review and hope you have a fabulous time on your holiday!
The staff are extremely friendly and accommodating
The staff are extremely friendly and accommodating with lots of patience to tailor our holiday to our needs. Ellie kept us updated throughout various changes to itineraries and gave great suggestions to enhance our holiday experience. I would highly recommend Travel House Penarth and I will be booking other holidays with them.
14 de abril de 2026
Resposta da Travel House - Penarth
It was lovely to build such an amazing trip, I hope you have the best time.
Ellie
Very friendly staff prepared to go the…
Very friendly staff prepared to go the extra distance to meet one's travel needs.
Highly recommended.
26 de março de 2026
Resposta da Travel House - Penarth
Thank you so much for your 5* review, it was a pleasure building your itinerary with you - Alex
I was looked after in a friendly manner…
I was looked after in a friendly manner
and all my queries were answered, this was my first time booking with this company but I will use it in future and yrecommend to my friends
14 de março de 2026
Resposta da Travel House - Penarth
Thank you for your review we hope you have a fabulous holiday!-Zoe
Alex was amazing
Alex was amazing! Nothing too much trouble and so helpful!
Will highly recommend booking with Alex!
13 de março de 2026
Resposta da Travel House - Penarth
Thank you for your review and hope you have a fabulous time on your holiday!
Very helpful and went the extra mile to…
Very helpful and went the extra mile to ensure I had everything I had requested
28 de fevereiro de 2026
Resposta da Travel House - Penarth
Hi thank you so much and hope you and your friends have a fabulous time!-Zoe
Ellie was fantastic
Ellie was fantastic with me and helped me through lots of options and requirements that I needed for our holiday.
1 de março de 2026
Resposta da Travel House - Penarth
Thank you for your review hope you have a fabulous time!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.