TravelODesk Avaliações 

172
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sunny was incredibly friendly and welcoming, and gave me such a warm introduction to Goa. He was great to chat with throughout the journey and made the whole experience really enjoyable. A genuinely l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We booked the Taxi by travelodesk from Kochi to Fort Cochin. The booking and payment went easily. For a half hours drive it was quite expensive. But the communication and service was great. They sh... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Recently i took a 2 cab 1-innova 2-swift desire The driver service was so bad i cnt even reveal The driver was using slang languages and as i complain their agent Miss ritu she didnt tke any action... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

One of best travel aggregators available in the market today. Booked a trip from one of the remote places (Phata) and their service was impeccable. The one Sushil, didn't even take a penny for booking... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Táxi
  2. também em
  3. Agência de Excursões
  4. Agência de Viagens
  5. Locadora de Carros
  6. Operador de turismo
  7. Serviço de táxi em Minibus

Escrito pela empresa

Travelodesk is an online taxi service in India. It provides chauffeur driven taxi service in more than 550+ cities of India, Nepal, Srilanka, Bhutan, Bangladesh and Pakistan. If you are seeking for most reliable taxi with driver, you must try TravelODesk once and we ensure that you will never forget a world class experience with us.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

172 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(172)

6 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good efficient pick up from airport to…

Good efficient pick up from airport to hotel. Driver Mustafeer drove safely and comfortably.

2 de abril de 2025
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Rasvinder,

Thanks a ton for prasing our driver Mustafeer. Keep booking your cab everywhere in India with us.

Thanks
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Great service from Travelodesk

Great service from Travelodesk. They sent a driver to pick me up at the airport and drive me to the hotel. Everything was well communicated. The driver was very polite and helpful. Would recommend.

2 de abril de 2025
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Hello Maya,

We are happy to have 5 stars from you for our driver as well as the customer support team. Keep booking more taxis with us.

Thanks
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Great Customer Service, you can always text them and are extremly reliable. The drivers are kind and professional. Already booked with them twice and will do it again.

18 de março de 2025
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Ricarda Wighmann,

Thanks a lot for your positive feedback about our customer support as well as driver. Keep booking your taxi with us.

Thanks
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Perfect way of Travelling across India

We made a 4 weeks trip across India: Delhi, Rajasthan, Uttar Pradesh and Madhya Pradesh. All the trips between the hotels were arranged by TravelOdesk. Our experience was great, good cars, reliable drivers and good contact with the central organisation of TravelOdesk to ansure everything goes oke. This is the perfect way of travelling across India.

23 de fevereiro de 2025
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Paul,

Thanks a ton for using our taxi service in most of the tourist cities of India. We are delighted to get 5 star from you for the cab services you used with us throughout your India Tour.

Keep ringing us and keep emailing us. We will be happy to help you

Thanks
Customer Support
Travelodesk

Avaliado com 1 de um total de 5 estrelas

The “O” in travelOdesk?

The “O” in travelOdesk?:

Oh no! Never again: TravelODesk

It seemed a safe way to book our travels in advance (free cancellation option)

How wrong were we:
First planned trip:
- confirmation / contact details were not given, prior to trip
- at requested pickup time (no show), and not being honest about actual pickup time
- seemed driver was still far away
- rude communication of service employee (apologies for that were given later)

Decided to cancel the other booked trips (>24 hours) and got the same:
- different promises, but none of them kept
- still no confirmation / proof refund.

Update:
- “technical issues” prevented them to refund
- help of visa/mastercard now onvolvee to get them to comply to their own promises: free cancellation

Save yourself this experience/ waste of time / money

26 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Overpriced - Under performed.

We booked two private car transfers in India because there were no trains covering the journeys we required and we wanted peace of mind in advance.

We should not have bothered.

Travelodesk charges a huge mark-up on the local rates as well as a 10% transaction fee for paying by credit card. For this you would expect gold standard customer service and communication. We got neither. Dates were confused, replies to emails were very slow. The driver for our second journey turned up 3 days early. The whole experience was very poor and unnecessarily stressful.

My advice is to book cars locally in India via your homestay or hotel. It is massively cheaper and far less hassle.

Travelodesk were very efficient at taking our money; less so at everything else.

24 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The driver booked was in contact with…

The driver booked was in contact with us prior to our departure from Kolkata Airport, prior to arrival at New Delhi we had instructions to contact him when we had collected our baggage, He told us which exit door and pillar he would collect us from.

13 de outubro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Stephen,

Thank you for taking the time to share your experience with us. Your feedback is valuable, and we’re glad to have met your expectations. We remain dedicated to providing you with the best service. We would love to assists you in your future bookings.

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, arriving ahead of time and driving safely to the destination despite some challenging roads and traffic

26 de setembro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Ross,

We sincerely appreciate your wonderful feedback! It’s always our goal to provide exceptional service, and we’re glad we met your expectations. Thank you for choosing us! We would love to assist you in your future bookings.

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Hotel transfer

The driver guided us to the meeting point and drove us safely to our destination. All very smooth and professional

24 de setembro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Ken,

We're so happy to hear you had a great experience with us! Your kind words inspire us to keep doing what we love. Thank you!

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Requested taxi through booking.com

Requested taxi through booking.com, was not let down, thank you

20 de setembro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Alan,

Your kind words brought a smile to our faces! We're so glad we could exceed your expectations—thank you for choosing us!"

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Was on time

Was on time. No issues at all, customer service are very helpful and available anytime

21 de setembro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Tamer,

Your positive feedback is music to our ears! Thank you for sharing it with us, and we can't wait to have you back!

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Driver was punctual with my name on a…

Driver was punctual with my name on a sign, held an umbrella over me because of the hard rain and the car was a great temperature 10/10

15 de setembro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Kate,

Thank you for the perfect rating! Your feedback is the best reward, and we are so happy you had a great experience. We will wait for your next booking.

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Used their transportation service from Amritsar airport to Hyatt Regency Amritsar

Used their transportation service from Amritsar airport to Hyatt Amritsar. Pricing was good. Driver was on time and the ride to the airport was comfortable too. Re-confirmation was done a day earlier too.

6 de setembro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Ramesh,

Wow, 5 stars! Thank you for this incredible feedback—We are so happy to hear you had such a positive experience. We would love to assist you in your future bookings.

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Conducteur fiable et prudent sur la…

Conducteur fiable et prudent sur la route.
Agence sérieuse qui s’assure que tout se passe au mieux pour ses clients. (Long trajet de plusieurs heures)
Je recommande cette agence.

5 de setembro de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Ines,

Thank you for the stellar review! It’s feedback like this that keeps us motivated to give our best. We will wait for your next booking.

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Best service you can get

Best service you can get

23 de agosto de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Saeed,

A huge thank you for the 5 stars! Knowing you enjoyed it so much makes all the effort worth it. We would love to assist you in your future bookings.

Regards
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

An excellent service

An excellent service. Hundred percent recommended.

24 de agosto de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Alejandro,

Thanks a lot for your recommendation. We would love to serve you on your each trip in India & Nepal.

Thanks Again
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Jaipur Airport to Hotel

Picked up on time at Jaipur Airport and safely transported to Hotel

23 de agosto de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Craig,

Thanks a lot for your feedback and time. We would like to serve you again and again.

Thanks
Customer Support
Travelodesk

Avaliado com 5 de um total de 5 estrelas

Very good arrangement by the company

Very good arrangement by the company, Specially I would like to thank the Driver- Hemant Ji who made our 4 hrs travel to fro so enjoyable along with being considerable about the kids. Asking to stop and rest and efficient driving.
And also the Guide Abdul, who was informative about the Taj Mahal, and was giving us detailed information and also warning about the surrounding vendors, so we do not get cheated. Also he took us to a wonderful resturant with food and last but not least help us understand more about marble work.
I would recommend the company, to anyone I meet.

Regards
Bennet

22 de agosto de 2024
Avaliação não solicitada
logotipo da TravelODesk

Resposta da TravelODesk

Dear Bennet John,

Thanks a ton for your beautiful reply and appreciating our driver and guide. We are too happy to win your smile and would like to serve you friends and family always. Keep using our taxi service every time you visit to India.

Regards
Customer Support
Travelodesk

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