Install was done tidily, they were there for hours and didn’t feel rushed, they took their time. All the guys from tres energy have shown consideration and been courteous. Happy with savings so far, a... Ver mais
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Veja o que dizem as avaliações
Checked system, everything okay, explained benefits of squirrel pod fully, and pleased with the benefits and happy to go ahead with this change and enhance our future savings on our electric bill! Mar... Ver mais
Explained everything brilliantly, install team were brilliant and nice guys, happy with the install. Mark has been brilliant at explaining everything, had patience with us and happy with the results s... Ver mais
Very impressed with Riz and Tres Energy. Their presentation for the company and product has been on point. Very knowledgeable and gave us full scope of the work. Office team have similarly been very p... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a family run business with a combined 30 years of experience in renewable energy products and home improvement. We work to keep up to date with current product release to ensure our customers receive the best systems available. Our main goal is to take care of our customers, we offer a 24 hour phone service if they’re having any issues and we monitor their systems to make sure things are working correctly. Many times we have found issues before customers and resolved it free of charge. Our team take pride in their service, from the first conversation up until installation and follow up after. We make sure our installation team are quick and efficient.
Informações de contato
Reino Unido
- www.tresenergy.co.uk
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tyler was very friendly and helpful
Tyler was very friendly and helpful, very glad he’s come back to explain all the things we seem to have missed
Install was done tidily
Install was done tidily, they were there for hours and didn’t feel rushed, they took their time. All the guys from tres energy have shown consideration and been courteous. Happy with savings so far, and Mark has explained clearly how these can be further enhanced on our review.
Great experience
Very pleasant staff Tyler and the installers. The installers were very knowledgeable and clean and tidy. Very happy with the installation and the service.
Checked system
Checked system, everything okay, explained benefits of squirrel pod fully, and pleased with the benefits and happy to go ahead with this change and enhance our future savings on our electric bill! Mark was very helpful and pleasant as he always is.
Clean efficient job
Clean efficient job, systems working very well, are electric was £1.25 in one month just from the cost of electric, also received follow up visits from Tyler
Tyler was helpful
Tyler was helpful, honest and straight forward with everything we needed
Very happy with installation
Very happy with installation, everything is working well and good follow up visit from
Tyler
We are no longer dealing with Tres…
We are no longer dealing with Tres Energy.
Mark is a smooth talker but not technical, the 2 hour sales pitch was very wearing but I asked certain questions which were confirmed. Mark left quickly without leaving documentation as we didn't take the offer there and then (£8.6k for 9kw battery, inverter, gateway - IF we wanted solar panels £10k+ addition).
We chose the battery method. Install was booked very quickly but as didn't accept the initial offer on the day of the quote it seemed to completely mess up their system.
No contract received before install, phoned office with installers outside to confirm if I should let it go ahead as no contract. Yes. They installed.
2 days later we received the contract. A large portion of the sales talk was not included in the contract. The battery was not charging - We found out this was due to us not accepting the offer on the initial quote.
After enquiring, a week after install we finally received a call 'we can talk it through over the phone'. They are not cheap and their customer service is a large part of their pitch. For us, as we didn't accept on the day of the very extended sales pitch/quote it meant the CS was nothing like promised.
Luckily due to office delays we hadn't signed a contract, after discussion all was removed and everything for the initial deposit refunded - hence 2 Stars. They put everything back as it was but I would never recommend them to someone looking at Solar.
Very pleased with the battery and…
Very pleased with the battery and installation. Already noticed a lot of savings on our bills. Riz was very knowledgeable. Pleasant process going through it all, we highly recommend
Nice company to talk to
Nice company to talk to, they have set everything up and system seems to be working well. Mark has been very thorough in explaining everything and selling the product to get the system finished.
Very neat
Very neat, very Tidy, Tyler was polite and talkative, very pleased.
Explained everything brilliantly
Explained everything brilliantly, install team were brilliant and nice guys, happy with the install. Mark has been brilliant at explaining everything, had patience with us and happy with the results so far. Review complete would recommend.
Very helpful and friendly
everything done perfecly with loft…
everything done perfecly with loft area. Mark has been excellent.
Very impressive
Very impressed with Riz and Tres Energy. Their presentation for the company and product has been on point. Very knowledgeable and gave us full scope of the work. Office team have similarly been very personable and efficient. We recommended to anyone who wants to reduce their electric cost.
Very Helpful and informative from Tyler…
Very Helpful and informative from Tyler and battery's are a lot smaller
Brilliant setup by these guys
Riz couldnt be more helpful, really passionate and good at explaining the system to us. We are already benefiting a lot from the new system and we can see it from the monitoring how much our solar has been generating, we are finally utilising the battery to its full potential to reduce our electric bills. We are very glad we had it done with Tres Energy. We highly recommend them!
Dealt With Tyler and couldn't fault…
Dealt With Tyler and couldn't fault anything - excellent all round
I feel that Mark is a extremely polite…
I feel that Mark is a extremely polite and excellent person to deal with regarding solar panel and energy advice. Polite and helpful. Obviously will save us money. And its a pleasure dealing with him, full marks to Tres Energy. I feel that Tres Energy is a trustworthy company and I have felt with other companies I have been scammed.
Mark was knowlegeable and thorough with…
Mark was knowlegeable and thorough with his explanation of our review and advice. Great sense of humour too.
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