Bought 960 set of multi coloured cluster lights. Ordered on Monday night delivered Wednesday afternoon. Couldn't be more pleased with the lights, they are very bright 8 different functions. Will defin... Ver mais
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Veja o que dizem as avaliações
As seems to be a common experience, I bought some baubles in the sale - they were listed on the website as £6.99 reduced to £2.50, so I thought I was getting a good quality bauble. They arrived with... Ver mais
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Christmas floating candles arrived in very good time. Love them - sound a bit fussy individual battery per candle but the effect of these floating candles is magical. Haven’t seen these anywhere else.... Ver mais
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Found this website for the first time in 2023 to look for ‘unusual’ indoor Xmas lights and wasn’t disappointed . Bought 2 sets of warm white, light vine branch lights and used them to enhance a mant... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre UK Christmas World
Escrito pela empresa
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Welcome to UK Christmas World! We love Christmas, but we love our customers more!
We're home to one of the largest selections of Christmas lights, artificial trees, decorations and displays in Great Britain and supply Christmas products across the UK.
We stock a huge selection of indoor and outdoor Christmas lights, artificial Christmas trees, icicle lights, Christmas displays and decorations.
As always, our company values remain steadfast. We operate UK Christmas World with the same pride and passion offered across all our mail order websites. We are a family owned business, employing staff from the surrounding local area.
We're thrilled to offer our customers an exceptional experience here at UK Christmas World. We boast a talented and dedicated customer care team who are ready and willing to help.
Informações de contato
Unit 9, Strafford Industrial Park, Gilroyd Lane, S75 3EJ, Barnsley, Reino Unido
- 01226 388889
- info@ukchristmasworld.com
- www.ukchristmasworld.com
4,2
Muito Bom
5 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent outdoor Xmas lights
Excellent fast trade good selection of Xmas lights that I was looking for picked multicoloured and they look fantastic along my double garage gutters,very bright, had to buy some self adhesive clips to stick them up.
Recommend seller to all and will use again.
17 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Trevor,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product and the quality and that the lights looked fantastic in your display!
Thank you for recommending us to others and we look forwards to serving you again!
We hope you have a great day
Nathan
UK Christmas World
Good prices, delivery a little slower than expected.
Good prices on website and easy to use process. The only reason I scored 4 stars is that I had to ask where my delivery was as it was longer than stated and I had no communication.
4 de dezembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hi Louise,
Thank you so much for taking the time to leave a review. We really appreciate it!
Take care,
Georgia
UK Christmas World
So easy to place an order and the…
So easy to place an order and the prices are really competitive! Order arrived a lot quicker than expected and we are really pleased thank you.
26 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Julie,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the website and the amazing prices that we offer.
We are over the moon to see that the order arrived much quicker than expected and that you are really pleased with your order.
Thank you once more for your feedback, it means a lot.
We hope you have a great day
Nathan
UK Christmas World
Icicle lights delight
Arrived on time. Quality was better than expected. I was a bit worried the white cables would be too obvious but when the lights are on at night the cables are not obvious at all. Arrived with gutter hooks too, which was an unexpected extra.
27 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hi,
Thank you for taking the time to leave such a lovely review; we really appreciate it!
Have a great Christmas!
Georgia
UK Christmas World
Cannot fault this company
Cannot fault this company, when i recieved my order one of the items was faulty, within 2 days Geogia had sorted it and i got a replacement. Polite and courteous customer services . Would purchase from them again(and probably will after xmas haha)
3 de dezembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Steven,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the customer service provided by Georgia, she is over the moon to hear this feedback.
We look forwards to serving you again!
We hope you have a great day
Nathan
UK Christmas World
Christmas snow lanterns
These snow themed lanterns look great sitting on a window sill when the main lights are out,pleased I bought them from Christmas world and at a reasonable price too
20 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Ralph,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product and the quality and that the lanterns looked fantastic in your display!
We hope you have a great day
Nathan
UK Christmas World
Christmas sorted
Great range of products at cracking prices. Delivery quick and on time, for all your Christmas extras they are my go to supplier.
16 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Richard,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product range and the quality, as well as the prompt delivery to yourself.
Thank you for recommending us to others and we look forwards to serving you again!
We hope you have a great day
Nathan
UK Christmas World
Need a faster camelOrdered 23/11/24 advertised 2-4 day…
Ordered 23/11/24 advertised 2-4 day delivery! Received item 11 days later after complaining twice! Advised to check tracking, it said still with supplier! They blamed Black Friday but all my BF online orders arrived within 48 hrs bar this one! Therefore wouldn’t recommend or shop again with this supplier! I had ordered Three wise men rope light and could have got quicker if I’d gone to Bethlehem myself!
23 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hi Linda,
Thank you for taking the time to leave a review. I'm sorry to see you felt the need to leave a one star rating.
Having looked into this for you, I can see that your order was delayed in transit. Please accept my sincere apologies for this. I'm hopeful that you can appreciate that at the time your order was placed, the couriers were overwhelmed with parcel volumes due to the Black Friday sale volumes as well as the usual Christmas peak volumes.
Many thanks,
Georgia
UK Christmas World
Very thoughtful
Very thoughtful, the customer service were very helpful thank you
3 de dezembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello James,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the customer service provided by the team, we are over the moon to hear this feedback.
We look forwards to serving you again!
We hope you have a great day
Nathan
UK Christmas World
Happy customer
Answered my question before I placed my order and as a first time buyer I was happy.
Fast delivery with email updates.
Product outstanding
1 de dezembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Lesley,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the customer service provided by the team, we are over the moon to hear this feedback.
We are also delighted that you are pleased with the quick delivery times that we offer, as well as being very happy with the products and their quality.
We look forwards to serving you again!
We hope you have a great day
Nathan
UK Christmas World
Excellent service
Excellent service. Item arrived quickly and as described. Thank you
5 de dezembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Alicia,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product and the quality, as well as the prompt delivery to yourself.
Thank you for your order and we hope to see you again soon!
We hope you have a great day
Nathan
UK Christmas World
Multi coloured Christmas lights…
We purchased multi coloured Christmas cluster lights.
They are great quality and very good value for money.
I would recommend looking at their website where you can find a comprehensive catalog of Christmas products.
29 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Tony,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product and the quality and that the lights looked fantastic in your display!
Thank you for recommending us to others and we look forwards to serving you again!
We hope you have a great day
Nathan
UK Christmas World
Bauble to die for Really great product wonderful addition…
Really great product wonderful addition to my garden lights
25 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Derek,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product and the quality and that the baubles looked fantastic in your display!
Thank you for your order and we hope to see you again soon!
We hope you have a great day
Nathan
UK Christmas World
Great company
Great company with good quality products.
On the rare occasion you have a problem, they are always quick to resolve it in the best possible way.
14 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello Sandra,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product and the excellent customer support team, who try their best to resolve issues in a prompt manner.
Thank you for your order and we hope to see you again soon!
We hope you have a great day
Nathan
UK Christmas World
Good customer service
Good customer service. Item received in timely manner and no problems ty. Also was cheaper than anywhere else.
22 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hi,
Thank you for taking the time to leave such a lovely review; we really appreciate it!
Have a great Christmas!
Georgia
UK Christmas World
Great Christmas tree…
I’m really happy with my Christmas tree. Delivery was slower than I expected. But the customer service was excellent.
I tracked my order via the Shop app and it’s still sitting at ‘being processed’.
Problem possibly with the app. But I would use this company again. Great prices.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello June,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the product and the quality, as well as the customer support team to assist with your issues.
Thank you for your order and we hope to see you again soon!
We hope you have a great day
Nathan
UK Christmas World
Great service fast delivery
Great service fast delivery
2 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the service, as well as the prompt delivery to yourself.
Thank you for your order and we hope to see you again soon!
We hope you have a great day
Nathan
UK Christmas World
Fast dispatch and delivery
Fast dispatch and delivery, great prices
2 de dezembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hello,
Thank you for the kind words, it is greatly appreciated.
We are delighted to see that you are very happy with the service, as well as the prompt delivery to yourself combined with the great prices on offer.
Thank you for your order and we hope to see you again soon!
We hope you have a great day
Nathan
UK Christmas World
Awful customer service & delivery
Awful customer service after item not arriving on time. I had to purchase from another supplier, tried to cancel order, but arrived late.
I have asked to return the item as no longer needed, so far they have ignored multiple requests, but have processed a £3.99 refund for delivery charge.
They are not replying to my request regarding the return and full refund. Send multiple emails and completed online form.
Shocking service!
30 de novembro de 2024
Avaliação não solicitada
Resposta da UK Christmas World
Hi Julie,
Thank you for taking the time to leave a review. I'm sorry to see you felt the need to leave a one star rating.
Having looked into this for you, I can see that a pre-paid label was provided to allow you to return the unwanted item at no cost to yourself.
I'm so glad to see this has been resolved for you.
Many thanks,
Georgia
UK Christmas World
Christmas village
The Christmas lit village I bought from UK Christmas World is great. Excellent service and value for money. Prompt delivery. Highly recommend.
13 de novembro de 2024
Avaliação não solicitada
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