UK Electrical Supplies have a fantastic selection of products and sell the range of switches and sockets I have throughout my house. They had everything I wanted in stock and delivered quickly.
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Veja o que dizem as avaliações
I ordered 2 brushed brass socket plates from UK Electrical Supplies. I received them in really good time, however noticed that one of them was damaged. I reported this to them and a replacement was... Ver mais
Loads of choice online and excellent prices. Really happy with my new sockets and switches, had initially purchased some from another brand but UK Electrical Supplies stocked identical ones for about... Ver mais
I purchased the Hamilton Sheer light switches. I am delighted with the quality and style as they match the Hamilton range I purchased many years ago perfectly. Although the website stated this range i... Ver mais
Detalhes da empresa
Informações de contato
Unit 7, 129-133 Roebuck Road, KT9 1EU, Chessington, Reino Unido
- 0208 783 9995
- sales@ukelectricalsupplies.com
- www.ukelectricalsupplies.com
4,7
Excelente
6 mil avaliações
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Excellent customer service.
Unfortunately the wrong product was received and I telephoned on Monday morning to query this.
It was explained that the product I ordered was out of stock with no lead time as to when it would be available again so a similar product was sent. This did not meet my needs.
Collection of the product was arranged immediately without fuss and it was collected the next morning. A full refund was received two days later.
Overall excellent customer service.
5 de janeiro de 2026
Although not every item was in stock
Although not every item was in stock, the customer service was excellent, being both responsive and supportive.
31 de dezembro de 2025
Avaliação não solicitada
Trusted supplier
All items were not available, but good customer service: responsive and helpful.
16 de dezembro de 2025
Advertising stock that’s not there
Advertising stock that was clearly not in stock. Told the missing item would arrive by Saturday and it took till Tuesday. Given it was late they didn’t even send it next day delivery.
22 de dezembro de 2025
Resposta da UK Electrical Supplies
Hi Eric,
We're sorry for the delay and subsequent inconvenience that you experienced with your order on this occasion. While we do maintain stock of a wide variety of items in our warehouses, we offer too many products on our website to keep them all on our shelves at any one time. As we explain in various places on our site (like the Delivery Info Tab on each product page), our standard delivery time frame is 2-5 working days. In the vast majority of cases, we are capable of getting the stock from our suppliers and passing it on to our customers within that time frame. Unfortunately, when it came to your order, our supplier let us down. This caused the delivery of one of your items to fall two days beyond our expected 2-5 working day window. We sincerely apologise for the trouble this has caused; we will strive to deliver a more prompt service in the future.
Kind regards,
David
UK Electrical Supplies
Arrived quickly
Arrived quickly, good value. One of the items arrived wrong but they were quick to resolve.
16 de dezembro de 2025
Great range of products and detailed information
Great range of products and detailed information. Easy transaction
15 de dezembro de 2025
The product is excellent
The product is excellent, although it took rather longer then anticipated to arrive.
The instructions are dreadful and require one to be psychic!
11 de dezembro de 2025
Great products and swift delivery
Great selection of products with an easy to navigate web site. Payment was easy and delivery was swift.
11 de dezembro de 2025
Quick delivery
Quick delivery good price easy to find what you want. Would shop again no problem.
10 de dezembro de 2025
Delivery time was major issue
Delivery time was major issue . Had to stand down tradesmen due to expected delivery when it went 2 days over . When box ( of expensive switches / sockets ) arrived looked like it been through a pass the parcel game or played football with . Appalling service tbh . You need to change the courier you use because unfortunately I’m not using this service again . As for the goods …luckily not damaged but first delivery I had few weeks back was meant to be next day but alas took 48 hours . No updates from company either on delivery times or tracking . Courier failed spectacularly, and supplier should have been more concerned with customer service . Did complain but no feedback or apology .
8 de dezembro de 2025
Resposta da UK Electrical Supplies
Hi Steve,
Please accept our humblest apologies for the issues you experienced with your orders. The items in your main order were listed with our standard delivery timeframe, which is 2-5 working days. You placed your order on the 2nd. Based on when the goods left us, they should've reached you by the 9th, but they ultimately arrived on the 10th. We understand that this was 6 working days after you placed your order, and we're sincerely sorry for the delay. This was down to our courier, who must be struggling during the current busy season. Unfortunately, they were also responsible for the state of the package, which you highlighted. We will certainly take your comments about this into consideration. Regarding communication and updates, we can see that you enquired on Sunday the 7th and that we replied to you on Monday the 8th and subsequently sent you your tracking information once the goods were on their way. Regarding your other order of items listed for Next Day Delivery, we can't find a record of that in our system. Did you use a different email address at that time?
Kind regards,
David
UK Electrical Supplies
Had issues with original light switch I…
Had issues with original light switch I ordered,contacted UK who had no hesitation in sending our a replacement and even sent a pre paid label so I could send back faulty switch,unable to fault there customer service,excellent.
5 de dezembro de 2025
Amazing service and pricing
4 de dezembro de 2025
Extensive range and fast delivery
Easy website, very competitive pricing and fast delivery. Would be nice if the order value on free delivery was a bit lower, that excludes some potential purchases
2 de dezembro de 2025
Great service
Excellent service items dispatched quickly and well packaged to avoid damage competitive prices definitely recommend
24 de novembro de 2025
Easy to speak to
Easy to speak to person when I had a query. They sorted everything out and comfirmed thing in writing.
If only more businesses opperated this way life would be so less stressful.
Great company to deal with
25 de novembro de 2025
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