Ultimate Ear Protection Avaliações 851

Their customer service appears excellent, communication is prompt and effective. I would question the effectiveness of the product. I bought a pair of custom ear plugs to wear under my motorcycle helmet and the ear plugs help but I would have expected more for the money. That said they appear a very good company to to deal with from a customer point of view

earphones take a few goes before getting used to, but once you are they are comfortable and work as expected, cuts out all outside noise whilst getting to listening to music. Only negative is you wont be able to hear your bike anymore XD

Albeit the products are a little expensive they are always of great quality...
Fast delivery and always packaged well

I was not sure to buy these ear plugs but I'm 100% happy 😊 I have the filtered ones and can still hear my cardo.
Very comfortable to wear and customer service was 1st class 👏

Love my new sleep ear plugs!!! Perfect fit and very comfortable. Service was really good and I was kept up to date on the progress of the earplugs.

Great service and excellent communication

Great customer service. I have purchased Bluetooth and side sleepers . Great fit . I was unsure after I was told I have very narrow canals but no problems to report. Kept up to date as they was in progress .

Very quick service, and very helpful staff

I first bought my earplugs from you about seven years ago and found them very comfortable that is why I’ve come back to you and got some new earplugs it is a very easy process with you and A reasonable price I would recommend you to my friends kind regards, Steve Ward

Great service, promptly delivered and they work really well, would thoroughly recommend.

They make riding a lot nicer with my music nice and clear.
I can now turn my volume down rather than having it flat out all the time.

Ita a great product, the moulds of my ears were on their system and re ordering was easy.

As a regular gig attendee with a love of going to the front, I felt that I needed better quality ear protection. I have at times been affected by high sound and know how important it is to avoid damage. Once the order was placed, the communication was very quick and smooth. The appointment with the audiologist to get the molds taken, was well organised. He confirmed as well that Ultimate supplied good quality ear protection and that, as a professional, he only works with quality companies. The final product fits extremely well and I am looking forward to using them for the first time this week!

The whole experience from start to finish was fantastic with regular update's to haveing the impressions completed they find the nearest place that does this for you with professional results highly recommend this company for quality you get what you pay for and this proves it

received ear plugs very quickly after sending the impressions in. customer service has been outstanding and they were very helpful in keeping track on the package etc

Very good communication from ultimate ear, although I’ve not tried them in a gig situation they fit very well and sound brill when played through my iPhone

Having heard good reports about the Bluetooth Soundear I decided to order a pair. When I received the product and linked them to my phone, I was instantly disappointed with the sound quality, particularly when you relate it to the cost. Granted I could have purchased the Soundear Pro, but that was another £100, and at £339 plus the cost of having the ear impressions taken, I felt this was too much, but I was of the belief that spending £200+ the Soundears would be comparable in sound quality to a relatively cheap (£50)pair of HUAWEI I have. They weren’t, the sound quality is ‘tinny,’ literally no bass and of low quality. The frustrating part is that if I’d have known this from the start I would have reluctantly ordered the Pro model. I am convinced that if the website was more transparent in the difference in quality between the Soundear and the Pro, there would be more sales towards the Pro and happier customers, as I am sure there are customers out there who have done what I have and are equally disgruntled as me. All that said, I tested them yesterday on the bike, and as I am primarily using them for the Sat Nav, rather than constantly listening to music, they do ‘what it says on the tin’, albeit you just have to accept the ‘tinny’ sound quality. On a plus note they fit well in the ears and they have cut down the wind noise. So in summary, it is a good product, but too expensive for the sound quality you receive. Last point, when you send the silicone eat impressions to them they recommend sending them with signed special delivery (which clearly adds more cost), but to be honest I didn’t mind that as you are reassured that they will receive them. However, when they send them back to you, they are just put in the standard post, irrespective of the value they are. So no tracking and no way of any guarantee of you receiving them, after all our Royal Mail post service is shockingly bad. This is obviously done to cut their shipping costs. Makes me wonder how many complaints they have received about products which customers don’t receive?

Very easy to reorder as my moulds were still on file. I've been updated regularly on the progress and the turn around time from ordering was really quick