If you are living in UK, do you purchase directly from their website. Had a terrible experience with them and it took a month for them to finally ship all the items in 3 batches. Such a waste of time,... Ver mais
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Veja o que dizem as avaliações
I would advise everyone to avoid shopping from this place. Horrible customer service. No one pick up the phone. Only email support was available. Customer service team was rude and kept lying, not doi... Ver mais
I was informed that Umbra would replace my broken automatic soap dispenser on 11/16/23. I never heard from them again. I decided to email them again. Now they are trying to replace with a manual pump... Ver mais
We ordered a photo frame, but received another product. Contact with customer service wasn't very easy because of the different contact adresses, but when you reach them... they solve the problem not... Ver mais
Detalhes da empresa
- Loja de decoração de design de interiores
- Loja de Artigos para Curling
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de espelhos
- Loja de molduras
Escrito pela empresa
Umbra is a global home decor and housewares company that offers original design for modern and casual living. Based in Toronto, Canada, Umbra (Latin for “shade”), has become a global leader in product design and currently distributes in over 120 countries across the world with offices in Europe, Canada, the United States, Brazil, and China. Umbra was born out of passion for original design and the desire to create products for every home. At Umbra, our team of international designers brings thought and creativity into everyday items. Driven by innovation, we pull inspiration from the global marketplace, in order to push boundaries in our approach to original design.
Informações de contato
40 Emblem Court, M1S 1B1, Scarborough, Canadá
- 1-800-387-5122
- info@umbra.com
- www.umbra.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nice products
I was able to place an order for one of the products that will blend with my decor. Unfortunately my number one priority has been discontinued, and thanks to your staff assistance, I placed the order for a product in stock. Many thanks. Very professional.
Easy to navigate website with products…
Easy to navigate website with products that seem functional and elegant. A few products are out of stock, but looking forward to when they are back in stock!
Check out process was as easy as one
Check out process was as easy as one, two, three.
Lack of shipping info
Website hard to navigate. No estimated shipping times. Also, I felt tricked by the way shipping methods were conveyed. If another manufacturer had this style I would have ordered from them because of these reasons.

Resposta da Umbra
So glad I found your site!
So glad I found your site!! You had exactly what I was looking for!!!👍
The soap dispenser is missing the feed…
The soap dispenser is missing the feed tube!

Resposta da Umbra
love these rods
Beautiful products at great prices
Beautiful products at great prices. I have never had a bad experience with Umbra.
I was attempting to buy an item under…
I was attempting to buy an item under the BOGO sale and the website was charging me for the 2nd free item. I then received an email from support that gave me a link to a corrected order summary. If that had not happened, I would not have completed the purchase.
Love the coat and towel hooks
Love the coat and towel hooks, have purchased several times. Stylish and very well made!
You have ExpressCheck out with Apple…
You have ExpressCheck out with Apple Pay and PayPal however when you go the longer route to change information those options to pay are not available again only Visa MasterCard American Express blah blah blah blah blah it’s still should be an option after you put the address is it for shipping and billing
Very easy to complete application.
Simple designs, clever function and great value!
The simple, elegant designs of Umbra's storage items for jewelry and cosmetics are quite appealing to me because of my affinity for the perfect marriage of form and function. The cleverly designed boxes and racks allow me to organize the clutter of cosmetics and jewelry on the bathroom vanity. The GLAM Cosmetic organizer is perfect for all the little jars and bottles. My everyday jewelry is now easily accessible and neatly displayed on the TRIGEM Bracelet and Earring Bar. I've purchased several of these as gifts for friends this Christmas. The simple designs are aesthetically pleasing, cleverly designed and bring me joy!
Havent tried out but ordering good
Easy to use site
Easy to use site. Got my order quick. Love their products! Winning!
This was a requested gift so I had to…
This was a requested gift so I had to buy it, but it was a ridiculously expensive gift for the simple style that it is. And no coupons available

Resposta da Umbra
My experience was very favorable
My experience was very favorable. My only thought was there was no indication on when my item would be delivered. At this time so close to Christmas it would have been helpful to have some idea when it would arrive. I ordered something else from Amazon for my family member in case my Umbra item doesn’t arrive on time. Other than that the process was easy and I’m looking forward to giving the gift.
We love these bottle openers
We love these bottle openers. They are so unique and can be left out since they look like a little piece of art.
UMBRA is the finest company with whom I…
UMBRA is the finest company with whom I have ever had the pleasure of ordering items, not only for myself, but for my family members. I am a Graphic Artist.......and absolutely love your company's exquisite, functional and utiitarian designs...evident in every single product available. Top of the Line!
I, myself, have never had an issue with any Umbra products and truly appreciate the quality and durability of everything I have ever ordered, received, used in my own home or gifted to another. NKS
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