Joined USCCA about 9 months ago. I have attended several live seminars which were very informational and very well presented. They have a huge selection of online tutorials also. I have called them... Ver mais
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Veja o que dizem as avaliações
The representative helped me with my order because I was having trouble on the website. She made sure that I got what I wanted and made sure that my discount was applied.
Delta and the entire team continue to provide top-rate service with compassion and care. If you own a firearm, you need to investigate their programs, both insurance aDelta and the entire team contin... Ver mais
Excellent Organization that truly cares about its members. Benefits outweigh the price and legal representation if needed. I enjoy my membership and its companies that are recognized for other... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The U.S. Concealed Carry Association (USCCA) is an association of responsible armed Americans whose members get exceptional self-defense education, lifesaving training and self-defense liability insurance, preparing them for the before, during and after of a lawful act of self-defense. The USCCA is the largest, fastest-growing self-defense association dedicated to responsible gun owners.
Informações de contato
1000 Freedom Way, 53095, West Bend, Estados Unidos
- 1-877-677-1919
- support@uscca.com
- www.usconcealedcarry.com
4,7
Excelente
136 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very easy going professionals and…
Very easy going professionals and excited to speak with you.
6 de dezembro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you, Vaughn! We’re so glad to hear that you had a great experience speaking with our team. We aim to keep things easygoing, professional, and genuinely welcoming, so your feedback means a lot.
We appreciate you taking the time to share your thoughts and look forward to connecting again soon!
Impossible to cancel your account
Impossible to cancel your account.
I am trying to cancel my account as I am now retired and the premium just increased to a point where it makes zero sense for me to keep it.
I called the delta defense cancellation number and after numerous attempts to inform the lady on the other end of the call to cancel she then agreed to do so or so I thought.
My account still shows the original renew date and there is no way to delete your payment method.
USCCA is a hard sell and hard to cancel company so beware as you may face the same issue as I am in that I have reported USCCA to my bank as a fraudulent company.
11 de novembro de 2025
Avaliação não solicitada
Resposta da USCCA
Hi Peter,
Thank you for sharing your feedback. We’re truly sorry to hear about the frustration you've experienced and appreciate you bringing this to our attention.
We want to clarify that your membership is currently scheduled to cancel on December 13, which is your renewal date. No further payments will be processed, and your membership will remain active through that date. We understand that this was not clearly communicated during your call, and we apologize for any confusion or concern it caused.
Our intention is never to make the cancellation process difficult. While our representatives may offer alternatives to ensure you’re aware of all your options, your decision is always respected, and your cancellation request has been processed accordingly.
If you have any questions or would like to confirm the cancellation status directly, please don’t hesitate to contact our team at 800-674-9779. We're here to help.
We appreciate your past membership and wish you all the best in your retirement.
I wholeheartedly believe in and trusted…
I wholeheartedly believe in and trusted USCCA to be there if, god for bid, I ever had to use my firearm in self defense. The ONLY reason I left was simply due to severe financial difficulties, even if only temporary. Their coverage plans are reasonable and affordable, but my situation was extreme. If and when my circumstances change, I will absolutely be joining back up! ;-}. MM
5 de novembro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for your kind words and your trust in the USCCA. We're truly honored to have had you as a member, and we’re grateful that you saw the value in the protection and peace of mind we strive to provide.
We completely understand that life can present financial challenges, and we respect your decision. Please know that you're always welcome back when the time is right. We’d be proud to support you again whenever your circumstances allow.
Until then, we wish you all the best and thank you again for your belief in what we do.
This company is here for you.
Great organization. Customer service is 5 Stars. If you are reading this review, I suggest you join to protect your freedom.
13 de outubro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for your kind words and recommendation. We’re proud to stand beside responsible protectors like you and are so glad to hear that our customer service team made a great impression. We’re honored to have you as part of the USCCA family.
Best coverage and training
Our interaction with the staff at USCCA has been exceptional! They have provided us great guidance with educational material and training. A genuinely helpful experience. We also use a range accredited by USCCA. The handgun and CCP training at the range has been another great experience. We are now members at Bristlecone Shooting Center, USCCA affiliates. They online training has been another great tool and we have received generous discounts for education materials. The coverage they offer surpass other concealed carry insurance. Thank you USCCA!
10 de outubro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for sharing your experience and for being part of the USCCA family. We are thrilled to hear that you have had such positive interactions with our team and partners at Bristlecone Shooting Center. It is wonderful to know that our training resources, educational materials, and coverage have helped you feel more confident and prepared. We appreciate your trust in us and are proud to support your continued growth and protection.
As a 10 Year member of the USCCA
As a 10 Year member of the USCCA, I had a question on my annualized membership. Jessica J. answered all of my questions, made sense of my commitment to being a part of the USCCA family, and reassured me of the value of my investment.
Well done Jessica and USCCA Family!
30 de setembro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you very much for being such a loyal USCCA member for 10 years. We appreciate your continued membership and are honored to have you as part of the USCCA family.
We are glad that Jessica J. was able to answer your questions and reassure you about the value of your membership. It is our goal to give our members peace of mind and we are proud to have team members like Jessica who deliver that experience.
We will be sure to share your nice words with her. Thank you again for your continued loyalty and trust!
USCCA has great training and great…
USCCA has great training and great legal insurance. But the customer service is what impresses me the most. Their customer service reps are quick to respond and polite as well as friendly. Everything about them is great!
2 de outubro de 2025
Avaliação não solicitada
Resposta da USCCA
Thanks so much for your kind words! We’re happy to know you have found value in our training and legal protection, but more importantly you experienced our customer service.
Our goal is to be responsive, friendly and helpful every step of the way and we’re glad we were able to do that for you.
Thank you for being a USCCA family member!
Immediate Response - Every time
I'm a USCCA Instructor. On occasion, I need to contact Delta Defense (USCCA) for advice regarding the classes I teach. In every instance they've immediately responded (live) to my questions and offer ways I can improve the learning experience.
12 de setembro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you for sharing your experience and for the work you do as a USCCA Instructor. We are so glad to hear that our team has been able to provide quick support and helpful guidance whenever you have needed it. Instructors like you play a vital role in helping responsibly armed Americans stay educated and confident, and we are proud to support you every step of the way.
I hope and pray that USCCA is not a scam. I hope they process my cancellation.
PSS …. I’ll concede that the response from USCCA makes some little sense. Many websites allow cancellation on line. It’s obvious that by requiring a phone call to cancel is an attempt to discourage cancellation. Duh. Moreover, the USCCA “conveniently” did not address the other issues I raised including their pricing policy that penalizes loyal customers, and their poorly designed website. I encourage anyone considering USCCA membership should read all other reviews besides mine. Note the several very low scores besides mine. And also note that in their haste to respond to me they failed to try and reach out to me to earn back my membership and business. The fact that all they did was address the narrow issue of not allowing Vance Further to my prior review. I hope and pray that my “auto-renew” is indeed cancelled. I called their 1-800 phone number and was told that there is no way to cancel using their website-but only by a personal phone call, which I just did an hour ago. After reading a few other negative customer reviews, I am concerned that USCCA might be a Scam as reported by a few reviews. As a service to others who may be interested in joining USCCA, please read all Trust Pilot reviews. Significant food for thought.
6 de setembro de 2025
Avaliação não solicitada
Resposta da USCCA
We want to assure you that the USCCA is not a scam. For security purposes, all membership cancellations must be handled through a personal phone call with our team, which is why it cannot be done directly online. Since you’ve already spoken with us, your cancellation request is being processed. If you have any further concerns, please don’t hesitate to reach out again so we can provide confirmation and peace of mind.
Issue was address professionally and…
Issue was address professionally and courteously. I was updated on features I was unaware of that certainly will provide benefits.
4 de setembro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you for sharing your experience! We are glad to hear that your issue was resolved professionally and that you were able to learn more about the valuable features available to you. Welcome to the USCCA family. We are always here to support you and provide the resources you need.
Wonderful customer service
Wonderful customer service! From helping me on the phone to my Rep Julie, I am very pleased and pleasantly surprised that the "customer comes first" philosophy does still exist out there!
4 de setembro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you for your kind words! We are so glad to hear that Julie and our team were able to provide the wonderful customer service you deserve. At the USCCA, our family always puts members first, and it is an honor to support you.
Like one big happy family
I have been a member of the USCCA for about a year and the training and peace of mind of knowing that I am protected is amazing. I had never had to call them to discuss anything until a couple of days ago. While I expected it to be no different than calling the BMV or another annoying company I was pleasantly surprised to speak to a representative who was more like a friend than a salesman or retention agent. In no time my issues were resolved and I was on my way. I highly recommend this company and no, I was in no way compensated for this review. This review is based off of my actual experience.
2 de setembro de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for sharing your experience! We are thrilled to hear that your first call with us felt more like speaking with a friend than a transaction. Providing peace of mind, support, and genuine care is what being part of the USCCA family is all about. We are honored to have you with us and look forward to supporting you for many years to come.
Great decision.
Shortly after I joined (July of this year) one of their response team contacted me by phone to answer any questions I might have had and to make sure I was aware of the many services provided. He even gave me a refund on the price when he discovered I am a veteran. So far, I couldn't be more pleased with this organization.
25 de julho de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you for sharing your experience and for your service. We are so glad to hear our team was able to connect with you right after joining and ensure you were aware of all the benefits available to you. We are especially proud to honor your service with a veteran discount, and we are grateful to have you as part of the USCCA family. We look forward to supporting you for years to come.
The representatives are always friendly and professional
The representatives are always positive, professional and a pleasure to speak with. They are able to address any situation and always leave me feeling like I belong to a great organization.
29 de agosto de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you for your kind words. We are so glad to hear that our representatives consistently leave you with a positive experience. It means a lot to know you feel like you belong to a great organization, and we are proud to have you as part of the USCCA family.
They were very helpful and gave me a…
They were very helpful and gave me a few options that would work best for me. I had a pleasant experience.
30 de agosto de 2025
Avaliação não solicitada
Resposta da USCCA
We’re glad to hear you had a pleasant experience and that our team was able to provide you with helpful options. Thank you for sharing your feedback and for being part of the USCCA family.
Professional, Honest and Courteous!
Every encounter I have had with USCCA and Delta Defense has been professional, honest and courteous!
1 de agosto de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for your kind words! We're thrilled to hear that every interaction you've had with USCCA and Delta Defense has been professional, honest, and courteous. That’s exactly the experience we strive to provide.
If you ever have questions or need assistance, we’re always here for you at 800-674-9779. We truly appreciate your support and are proud to have you as part of the USCCA family.
Excellent customer service!
28 de julho de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for the kind words, Tom! We're glad to hear you had a great experience. If you ever have any questions or need assistance, we're always here to help at 800-674-9779. We appreciate your support and are proud to have you as part of the USCCA family!
Unprofessional
I would give no star if possible. I attended a USCCA meeting on June 26. Marty gave an informative safety talk. At the end, his partner, Oz discussed membership. I asked to join, wrote my name on application, phone and email. As I got my CC out, Oz said don't worry about filling the rest out, he took a picture of the front and back of my CC. The charge went on my card the next day. $401. On 6/26 I went online to look at classes but couldn't access as I hadn't been sent an acct number. I only had Coach Marty's email so on 7/7 I wrote him explaining my situation. On 7/8 Marty said he forwarded my info to Oz, he'll get back to me. On 7/8 again he asked if Oz had gotten back to me? On 7/8, I said... not yet. On 7/8, Marty wrote....he has your info he should get back to you this evening. I wrote Marty on 7/12.,.haven't heard from him. Marty wrote back on 7/12, I will see him tomorrow, I will do my best to get him to get your situation taken care of. On 7/13, Marty said, I gave Oz your info. He will get a hold of you. On 7/16 I wrote to Marty about his ignored requests to Oz. After reading similar and other negative reviews I requested a refund. On 7/17 Marty wrote and said to call CS for refund. Are the meetings about recruiting and no follow through? I'm surprised a national organization operates like this. BTW, my friend who attended the meeting with me was going to join but said, let's see how your membership goes first. We both got our answer.
Follow up: CS has given me a prompt refund. Thank you
17 de julho de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you for sharing your experience. We’re truly sorry that your introduction to the USCCA did not meet expectations, and we understand your frustration.
While we’re glad Marty’s safety talk was informative, we apologize for the lack of follow-up regarding your membership. Clear communication and timely support are essential, especially when it comes to billing and account access.
We appreciate that you made several attempts to resolve the issue, and while we’re glad our Customer Service team was able to issue a prompt refund, it should not have taken that level of effort.
Your feedback has been shared with our team to help prevent similar situations in the future. We value the trust new members place in us, and we’re committed to providing a better experience moving forward.
If you have any additional concerns or would like to speak further, please contact us at 800-674-9779.
Crystal is friendly and patient
Crystal is friendly and patient. Crystal patiently answered all my questions. Crystal provided resource materials related to all my questions. I highly recommend Delta Defense and United States Conceal Carry Association.
2 de julho de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for your kind words! We’re thrilled to hear that Crystal provided such friendly, patient, and thorough support. Making sure our members feel informed and confident is a top priority, and it's great to know Crystal delivered on that commitment.
If you ever have more questions or need assistance in the future, we’re always here for you at 800-674-9779. We truly appreciate your recommendation and are proud to have you as part of the USCCA Family!
USCCA is always there for their…
USCCA is always there for their members. I always get my questions answered. Thank you USCCA!!!
23 de junho de 2025
Avaliação não solicitada
Resposta da USCCA
Thank you so much for your kind words, Desiree! We’re proud to be here for our members and glad to hear you’re consistently getting the answers and support you need. If you ever have more questions, we’re just a call away at 800-674-9779. We appreciate you being part of the USCCA family!
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