Vacationcare Limited Avaliações 

I booked with vacation care and have no regrets. Reasonably priced. Best way to book is direct rather than through third parties, you’ll save a few quid. My only gripe is a small one, and that’s down to the driver on our return journey from the airport to the car park because he seemed to be in a huge rush, quite rough driving, which meant I was slightly worried for my bag contents, which were ok in the end. But overall, good service, good communication, good price and my car was as it was when I left it. Thank you

Fantastic spot and feel very safe leaving my car here!

Will definitely be using these guys again!

Brilliant service! Definitely recommend

Excellent service. Picked up only waited 10 minutes. My car was waiting for me as we got to the car park and all the staff were so lovely and helpful. They made my holiday so easy on the way and way back. Definitely park again thank you!

Waited 50 minutes for minibus at airport. Made several phone calls to the office, excuses each time. One occasion said the driver was dealing with a customer at terminal 3. When driver eventually arrived he knew nothing about it. Very poor customer service from the office. Drivers themselves were good and shame they didnt work in office too. Wouldn't use the service again

I have been a regular customer of Vacationcare for a number of years. I cannot fault the service and the price. You do pay a £10 fee for the barrier, which you are told about. So people who moan about not being aware of this must be mongs! Everyone is friendly and a big shout out to Michelle, who has been great every time I have emailed with a query. I wouldn’t use anybody else really. I did use the Jet parks until I came across this company and I was sick to death of paying top dollar for a terrible car park full of potholes. You think they would have laid tarmac at least for the price you paid them, and then started using VC. Anyway, thank you everyone at VC. I would recommend them without any shadow of a doubt.See you again soon

I use this company regularly. Babs, Perry and now Michelle are always so helpful and friendly. They're flexible and dependable. Would recommend! Michael

We found this parking spot by accident but were impressed by the fact that in spite of our being late for a flight they did their best in an attempt to remedy the situation. I would definitely recommend them. My only suggestion would be for them to update the minibuses.

Fantastic service. Very organised Everything is going nice and smooth. This is our 4th time and we always going for this car park. Close to the airport, busses are nice and small so you don’t spend much time waiting for others. Highly recommend.

Fantastic service! Same distance from the airport as the larger providers but so much better. Smaller mini busses, only go to the necessary terminals not on a loop. Drivers helpful and courteous and pickup on way home was literally 5 mins from making call to them, car was pulled out and ready and waiting to drive home, no walking round a huge carpark dragging cases. Will definitely be 1st choice in future

First time we have used these guys and it was spot on, especially compared to the cost and service provided by other firms we have used in the past. Our driver Pat even gave us a door to door service to our car, literally! Our car was safe and the staff on both journeys were lovely.

Fantastic experience with Vacation Premium Self Park! The staff were incredibly friendly and welcoming, making everything smooth from the start. The transfer to the airport was quick and efficient, and pick-up was just as fast when we returned. Really convenient and stress free highly recommend!

I’ve used Vacationcare 7 times in the last 2 years. Never let us down. Down to earth staff, great communication and you can’t beat the price. If you want your 6 minute transfer in a 26 plate Merc to the airport with a driver with no customer service then go pay £100 more. We from Liverpool and them Manc lads and girls treat us like VIP. See you
In May

On arrival at vacation care. We waited 15 mins outside in a dark dodgy looking car park in the cold. The office was dirty and scruffy with a filthy sofa that i would not have sat on. the office stunk of weed.
When the mini bus arrived that also stunk very strongly of weed. Very Worrying when you are being driven to the airport by someone that must have been stoned. When we arrived back from our holiday we rang the office. We were told to go and wait in the multi storey. We waited 45 mins for them to arrive. We were cold and tired so a 45 minute wait is unacceptable. We were not impressed with this company it looks like its run by day release from prison people. Dodgy.

When I got there they made us wait in this awfully office that stinks of cigarettes and who know what else... looking at this guy just laying on a mucky sofa watching tv.. while I stood up...in any case we waited round for about 10 minutes and the shuttle still not there...she asked me to pay 10 pounds extra I knew this that with this was happening because I've used a service before however last time it's all good and smooth this time the service kept getting really really bad we waited and waited, waited finally after 30 minutes away this van appeared they made me open my own door stung again of cigarettes...dropped us off at terminal one even though I told him it was terminal 2 but that was all okay no problems there however when we came back I called them to come and pick us up they took like 30 minutes so I couldn't wait for the toilet anymore I went to the toilet and he finally to decide to turn up didn't even wait for five minutes and left in the excuse was they can't wait for us we can wait for them but with they can't wait for us called again they said oh that'd be there in five minutes they're just coming back... but nothing..called again again said there in five minutes and so on until I hour passed and we were still at the airport in that freezing cold and waiting in an area that said it was forbidden to wait so dodging guards and people saying not to stand there and the one with appear I am it made me really upset when we got into the shuttle that the man kept arguing and arguing and insulting my son and insulting me and just wouldn't give up and he said: I'm gonna take the long way home...and I went well with your petrol and he goes no it's the companys petrol they've got an American Express with unlimited petrol money... so it's not my money so I don't care...and so on and he was just so unfriendly it was an old man that looked like a homeless guy without any deterrent of what he was saying and just stunk of marijuana and cigarette and kept talking back to us until my son got it all under control and his only 15 but I couldn't get through to that man we finally got to the office they gave me back the keys I did not say a word as I was so upset! my car was so dirty I don't have a clue why the car was so dirty apparently under cover in the parking space and we even left things in the van just to rush out and get our of there! but never mind never in my life will I use this company! beware they're just not professional enough.I do not recommend.

We returned from holiday on 7/2/26 and was told by Vacation Care that their minibus had broken down but to get a taxi back to pick up our car. We was told that the company would refund the taxi fare of £12.80 and to leave our details but nobody made contact. I then phoned the company to ask about a refund but was told I'd been wrongly informed, that the bus was a complementary service, and that they would only refund the £5 barrier fee. I left my bank details but even this wasn't refunded.
It seems they will do anything to avoid paying out when something goes wrong and you would expect a service like this to have more than one minibus.

Reliable service although I thought that the £10 surcharge (on arrival) was a bit misleading. When booking it looks as though this might only be for high vehicles. It should be included in the upfront costs.

The instructions for pick up on the email reciept are also well out of date: you don't have to go up a level to meet the transport.

If you are a traveller please don't ring them until you have collected your bags and escaped customs. I ended up waiting half an hour for a couple who asked for pick up as soon as they had landed.

Excellent service carpark was amazing staff couldn't do enough pick up and drop off was timely price of parking was affordable

We have been using airport parking for 30 years.
We’ve tried them all, including private taxis, which are now a nightmare on pickup.
The drop off with Vacationcare is so easy. Courtesy mini bus is spotless. Receptionist and drivers so friendly. Told it is now under new management.
Pick up on return is precise and efficient.
Will certainly be booking for next June.