VacationRoost Avaliações 

130
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am so appreciative to Vacation Roost and Breckenridge Destinations for making all my travel plans, but especially Julie Waters. Long story short, my entire family got sick, and one had a wreck, one... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our Park City skiing vacation was taken care of from start to finish. Amy Jansen, our agent got back to us in a timely fashion with excellent suggestions and with a few questions nailed down exactly... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was hoping to book a vacation home for my out of town wedding guests. Although we didn't end up renting, Chad was so helpful! He as very patient and took all my preferences into consideration! Thank... Ver mais

Avaliado com 4 de um total de 5 estrelas

We got a great deal for a room right next to lift 7 in Telluride. Sounds almost too good to be true. But Julie said she wouldn't book us into a place that wasn't satisfactory. We are looking forward... Ver mais

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

130 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(130)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Service provided by booking agent Branden Peterson was professional, knowledgable, and I was pleased to discover that Branden lived in Breckenridge and was familiar with the area.

I highly recommend the individual who booked our reservations for our Breckenridge trip. Branden Peterson was very professional and personable, and his knowledge of the area and the hotels, condos, and lodges was a great asset in answering some of the "little" questions that I had. Being a resident in Breckinridge and being familiar with all of the housing choices available, he was able to recommend a number of condos that he thought would meet our needs when the list I provided him required a lengthier stay. When we finally decided on a home in the area, he was familiar with the property and quickly resolved any questions I had. His personable demeanor was particularly appreciated when he pointed out that the property we were considering was in a rustic area, frequented by a non-aggressive female moose and daily sightings of deer! That cinched the deal! He inquired about the size of the party and the reason for the stay and apprised us of activities we might want to pursue while there. He also told us to pick up a free newspaper upon arrival so that we could get cost-saving coupons for meals at restaurants. All and all, his assistance was excellent, and I will specifically ask for him when booking reservations at Breckenridge again.

23 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a Great Place!

This place was amazing, fully furnished and very clean. Much larger than we expected and the staff was very friendly. I would definitely use them again and recommend them to anyone and everyone looking for a great place to stay in Park City, Utah!!

15 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easiest booking I've ever had.

I have been renting houses for the past 10 years. It's usually a lot of phone calls and emails. I had originally planned on going to South Padre Island. You have to email the owners first. After emailing about 10 of them I only got 2 responses and one you couldn't check in on a Saturday and one the price was a lot higher then what was on their site. So after some consideration I chose Breckinridge. I found what I was looking for and hit book. Filled out the reservation and paid with a card and I was done. The next day I got a confirmation and that was it. Simple.

11 de julho de 2014
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great location - poor execution

Can't beat the location Puaman provides but other than charging my credit card for the payment things did not go smoothly.....

1) check in instructions were to be sent out 10 days prior - I had to call twice to get them
2) place wasn't all that clean on arrival. I get hawaii is tropical and have no problems with bugs, but if your going to spray for cockroaches - be good idea to vacuum up the deceased bugs before guests arrive.
3) Poor communication between onsite managers and VacationRoost - our access codes were cut off due to "failing to pay for parking" which we had done - that said the VacationRoost office dealt with this quickly.

4 de julho de 2014
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Wish more info had been available

It was annoying that taxes and fees were not detailed. I have no idea of the tax rate I paid, nor if any fees were involved. I also looked into making this reservation on booking.com, and according to them, there was some sort of nightly fee in addition to the base rate and taxes.

Also, the 60 day cancellation policy seems pretty draconian. I realize this is a resort location, but when I reserve a condo for Christmas skiing, final payment is due 30 days before we take occupancy, which seems a bit more reasonable.

Overall, I was left with a negative impression.

30 de junho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hassle free reservation service with outstanding follow up

I am sceptical of on line booking processes but there was no other way to book this accommodation in Telluride. So I submitted the enquiry on a Monday morning here in Australia. Within an hour I was telephoned by the agent in Telluride nominated on the website booking page to discuss-that means it was a Sunday afternoon in the US. I had all my questions answered and later that day I had the new booking proposal sent through. I paid the deposit on line the next morning and immediately had a personal e mail from the agent herself confirming she had received the deposit done through the website. Outstanding service and process.

26 de junho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Most Impressed!

I have worked through Lauri Klenk now for 4 years and she is truly superb. Knows her inventory of good places and clearly works to match our family's likes/dislikes to the right type of vacation property. I plan to work through her again next year.
Respectfully,
Craig

6 de junho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BEST EXPERIENCE EVER!!!

From the second we started thinking about renting the home in Puerto Vallarta to the actual booking everything was absolutely perfect!! We dealt with Chance from the beginning and he is one of the nicest people I have ever dealt with. I highly recommend Vacation Roost to anyone and everyone!!!

6 de junho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amy was AMAZING!

Booking was very easy. The representative Amy was very easy to work with and very knowledgeable.!

2 de junho de 2014
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

get roasted with vacation roast

When I book I expect the lowest rate. Vacation roost not only quoted a higher rate than competitors , they failed to offer me any discounts and then they required a much higher deposit than its competitors . To make matters worse the vacation roost deposit of 50 per cent upfront for a booking 7 months away was immediately nonrefundable after 24 hours. I will never book with vacation roost again because their focus is greed for the highest commission possible not helping customers get a good deal.

24 de maio de 2014
Avaliação não solicitada
logotipo da VacationRoost

Resposta da VacationRoost

Our records show you were refunded in full. Please email me directly if you still need assistance.

-Amy
aochoa@vacationroost.com

Avaliado com 5 de um total de 5 estrelas

Chrissie was fantastic!

Chrissie was super helpful, expeditious, and really friendly. I will gladly use her services again. She is the best.

2 de março de 2014
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Very poor condo

I like vacation rentals, but the unit (206) is absolutely disgusting. Rug is torn, dirty, and smelly. Bathroom is dirty and linoleum is torn. Phone was broken, bed is uncomfortable, and kitchen is not updated. Other than that, it was way too expensive and should not be rented until fixed up.

24 de fevereiro de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Help beyond expectations

With having no clue about the location and options the reservation process was easy and I was extremely comfortable with the answers to all the questions I had. This is the first time we will be traveling to this location so all the stupid questions I had because I am not familiar with the area - we addressed well. I am excited about what has been set up and Noelle made the process easy.

18 de fevereiro de 2014
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais