The service I've received from Ian has been exemplary and it's been a real pleasure getting our first van from Vanarama. I called rather than use the website, simply because I didn't know what I reall... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This will be my second lease car with Vanarama and each time the agent has been exceptionally helpful and knowledgeable. Godfrey was extremely professional and made the whole process incredibly easy a... Ver mais
A empresa respondeu
The price you get told will probably be changed, Vanarama should say 'provisional' price. The connection between Vanarama and the actual leasing company is patchy, in my case VW, the leasing company s... Ver mais
A empresa respondeu
Fantastic communication from all of the team at Vanarama, especially Shabs who mainly dealt with myself. No pressure on selling to yourself, with the best deal possible that they could find for you. E... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Multi award winning Van and Car leasing broker. Sponsors of The Vanarama National League
Informações de contato
Mark Road, HP2 7BW, Reino Unido
- www.vanarama.com
4,7
Excelente
8 mil avaliações
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I personally found vanarama a great…
I personally found vanarama a great company to lease a car from they were very helpful every step of the way!!!! One person in particular Paul 👍very helpful indeed and I thank him for that 💯and to the hole team thank you 🙏
8 de outubro de 2025
Resposta de Vanarama
Hi Tim,
We're happy to hear that you had a great experience leasing a car. We appreciate your positive feedback and are so glad that our team was helpful every step of the way for you. Thank you!
Thanks,
Lauren
Excellent service from this guys
Excellent service from this guys. Ultimate team
7 de outubro de 2025
Resposta de Vanarama
Hi Peter,
We're happy to hear that you had an excellent experience with our service. Thank you for your positive feedback
Thanks,
Lauren
Resposta de Vanarama
Hi David,
We're happy to hear that our explanations were clear. Thank you for your positive feedback; we appreciate it.
Thanks,
Lauren
Very smooth and easy process so far
6 de outubro de 2025
Resposta de Vanarama
Hi Paul,
We're happy to hear that your experience has been smooth and easy! Thank you for your positive feedback; we appreciate it.
Thanks,
Lauren
your operative was very good
your operative was very good, knowledgeable about the car that I wanted. He was polite and a credit to your company
5 de outubro de 2025
Resposta de Vanarama
Hi Christopher,
We're happy to hear that you found our operator to be knowledgeable and polite. It's great to know they were a credit to our company. Thank you for your positive feedback.
Thanks,
Lauren
Wouldn’t deal with Vanarama again
From start to finish I have been messed about by Vanarama when leading a van.
From extras I asked for not being put on the van, to van not being delivered when I was told on 3 occasions. Then after 2 months they have started chasing me for service plan payments even though I’ve been telling them the payments weren’t being taken despite direct debit being set up.
I have to say that the vehicle I have (Peugeot Van) is superb but that’s not actually down to Vanarama
Will I lease from them again when this lease runs out? No!
3 de outubro de 2025
Avaliação não solicitada
Resposta de Vanarama
Good afternoon Chris, thank you for taking the time to leave feedback.
We appreciate delayed deliveries have serious impacts on our customers, especially those who are relying on their vehicle for work purposes. Our deliveries team chased the supplying dealership tirelessly and unfortunately, could not prevent delivery from being rescheduled. Due to the inconvenience this caused, we arranged for the dealership to compensate you.
Regarding the missing accessories, we take full accountability for this issue and arranged reimbursement for the fitment of the ladder roller.
We understand how frustrating you must feel with the issues that have occurred and sincerely apologise for this.
Kind regards,
Lauren
Good customer service
2 de outubro de 2025
Resposta de Vanarama
Hi Cathal,
Thanks for taking the time to leave positive feedback. It means a lot to us!
Thanks,
Lauren
A well laid out website giving lots of…
A well laid out website giving lots of choice and everything explained, no hidden fees anywhere.
Once I made my choice and applied on line I was kept in touch with the progress and procedures meaning I knew what was going on at every stage.
2 de outubro de 2025
Resposta de Vanarama
Hi Donald,
We're happy to hear that our website's layout and clear explanations were helpful. We appreciate your positive feedback regarding our communication throughout the process. It's great to know you felt informed at every stage. Thanks for sharing your experience.
Thanks,
Lauren
Arranging a new car lease
Godfrey was extremely helpful snd polite, very clear in all steps of the process. He kept me well updated and answered my questions fully, coming back to me promptly with answers to queries.
10 de setembro de 2025
Resposta de Vanarama
Hi Barbara,
We're happy to hear that the process was clear and helpful. We appreciate your positive feedback and are glad the updates and answers to your questions were prompt and thorough. Thank you!
Thanks,
Lauren
Resposta de Vanarama
Hi Thomas,
We're glad our sales team was helpful. We appreciate your positive feedback.
Thanks,
Lauren
Would highly recommend
Would highly recommend. The easiest and quickest way l have dealt with a lease company.
29 de setembro de 2025
Resposta de Vanarama
Hi Zoe,
We're happy to hear that your leasing experience was easy and quick. Thank you for recommending us; we appreciate your positive feedback a lot!
Thanks,
Lauren
Very helpful and easy to sort out new…
Very helpful and easy to sort out new van
25 de setembro de 2025
Resposta de Vanarama
Hi Richard,
We're glad you found it easy to sort out your new van and that our assistance was helpful. Thanks for your feedback!
Thanks,
Lauren
Everyone is always so helpful and has…
Everyone is always so helpful and has really helped me be able to get a new car.
25 de setembro de 2025
Resposta de Vanarama
Hi Naomi,
We're happy to hear that our team was helpful during your car-buying journey! Thank you for sharing your positive experience with us; we appreciate it.
Thanks,
Lauren
Transparency and great communication
Transparency and great communication.
I was surprised how easy it was to deal with Vanarama. The staff guided me through the process with no pressure to do anything.
22 de setembro de 2025
Resposta de Vanarama
Hi Archie,
We're happy to hear that you found our process easy and transparent. It's great to know our team provided guidance without pressure. Thank you for your positive feedback!
Thanks,
Lauren
Happy Customer
I have been a customer of Vanarama for atleast seven years and each time my lease is up for renewal they make the whole experience pain-free. From explaining the whole process to linking up collecting and delivering of vehicles, my experience with them is flawless
24 de setembro de 2025
Resposta de Vanarama
Hi Yvonne,
We're glad you enjoyed your experience. It's great to hear that we consistently make the leasing process pain-free for you, from start to finish. Thank you for being a loyal customer for seven years and for sharing your positive feedback.
Thanks,
Lauren
Excellent Service Experience
Great, efficient customer service and very friendly staff. Everything was handled quickly and with care, making the whole experience smooth and pleasant. Highly recommend!
22 de setembro de 2025
Resposta de Vanarama
Hi Lorraine,
We're happy to hear that our staff provided great, efficient service! It's wonderful that everything was handled quickly and with care, making your experience smooth and pleasant. We appreciate your recommendation!
Thanks,
Lauren
Really good experience
Really good experience , very helpful and efficient
would recommend vanarama to all my friends
10 de setembro de 2025
Resposta de Vanarama
Hi Dean,
We're happy to hear that you had a really good and efficient experience. It's great to know our service was helpful. Thank you for recommending us!
Thanks,
Lauren
Resposta de Vanarama
Hi David,
We're glad you found our process quick and easy. Thank you for sharing your positive experience with us!
Thanks,
Lauren
Resposta de Vanarama
Hi Watson,
We're happy to hear that you found our customer service to be self-efficient. We appreciate your positive feedback and thank you!
Thanks,
Lauren
Resposta de Vanarama
Hi Darren,
We're glad you found our team member friendly and informative. We appreciate your positive feedback and your time.
Thanks,
Lauren
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