These tank protectors are amazing. Customer service is amazing. They fit my smok Tfv16 bubble glass perfectly. Thanks Robert
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Veja o que dizem as avaliações
The Vapegards work great! I was skeptical about the claim that they would stretch to fit a variety of devices. I was delighted to find the smaller guard fits my Aspire Pockex like a glove. The glass... Ver mais
A empresa respondeu
I got a nice personal email the day I ordered and the VapeGuard arrived soon after! It fits my tank snugly (Innokin Zlide top) and makes me feel as if the tank is hopefully better protected - a lot ch... Ver mais
Not only was the product shipped quickly and at low cost but I received an email from the founder of the company and not only did he thank me for the support but he kept my father (purchaser) up to sp... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
VapeGuard is a UK-based brand specialising in protective silicone sleeves designed to safeguard vape tanks and glass from everyday damage. We focus on quality, durability, and practical design, offering products that genuinely extend the life of vape equipment while maintaining a clean, unobtrusive look. Our business originally launched on third-party marketplaces before moving fully to our own website, allowing us to manage orders, fulfilment, and customer support directly. This transition has enabled us to provide faster service, clearer communication, and a more consistent customer experience. We take pride in our customer service and always aim to resolve any issues quickly and fairly. Customer feedback is extremely important to us, and we actively use it to improve both our products and our service. Thank you to everyone who has taken the time to leave a review and support VapeGuard.
Informações de contato
The Old Dairy, EX16 9HH, Tiverton, Reino Unido
- 07594855786
- robert@vapeguard.co.uk
- www.vapeguard.co.uk
4,6
Excelente
32 avaliações
Sem histórico recente de pedidos de avaliações
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These tank protectors are amazing
These tank protectors are amazing. Customer service is amazing. They fit my smok Tfv16 bubble glass perfectly. Thanks Robert
13 de fevereiro de 2026
Avaliação não solicitada
Quick and fit for purpose
I got a nice personal email the day I ordered and the VapeGuard arrived soon after! It fits my tank snugly (Innokin Zlide top) and makes me feel as if the tank is hopefully better protected - a lot cheaper than a new tank!
21 de setembro de 2025
Avaliação não solicitada
Great product
Great product , impressive! I'm very happy with the purchase! And beyond pleased with the service! I absolutely recommend this seller and their products! 👍
25 de setembro de 2025
Avaliação não solicitada
Resposta da Vapeguard
Thank you so much for your nice review. I really enjoy Chatting with customers, and we do our very best to make sure everything goes out as quickly as possible.
Thanks once again
Robert
Never received package
Never received package. Sent several emails with no return emails. Very disappointed
25 de março de 2025
Resposta da Vapeguard
Hi james
Unfortunately Etsy stopped us selling and blocked our account, but continued taking orders from customers and didn't pass these onto us. They gave us no warning at all and just took off our account. I had a reference to some of the last orders before this website was taken down, but the rest of the customers, We had no access to the information or payment details.
Etsy still has our details on their website, I have asked them to take it down, but they refused to do so. I think they use our information to sell their own products I don't know.
in terms of etsy taking your money, unfortunately we can't do anything about that I wish you had come directly to us, as you can see from our other reviews we really go out of our way to help. if you want to contact me, I am not allowed to put my details here. but you can find our website, where you will find all of my details and I will be able to help you.
Well made material and meant for stretching to fit a bigger glass tank than the standard versions.
Customer Service was great and very helpful all the way, product is excellent and does the job well to protect the glass, was a postal issue but was quickly rectafied by the seller as they realized royal mail suck so replacement was immediately sent out in a sealed hard envelope which protected the product, no issues here so if your after protecting your glass tank then look no further 🙂 was lucky I found vape guard tbh 😃
10 de julho de 2025
Avaliação não solicitada
Resposta da Vapeguard
Thank you for a great Review Dean, Yes we went through hell trying to Navigate the royal mail. I hear now they only deliver a second class every other day. Anyway we did it together. And thank you once again for posting this fantastic review
Vapetank protector. Robust product, works very well.
Strong thick rubber works really as I've dropped my tank and it wasn't damaged.
Medium (18-32mm) fits nice and tight on my 8ml bubble glass for my Smok TFV12 Prince Tank.
Great customer service.
4 de maio de 2025
Avaliação não solicitada
Resposta da Vapeguard
Thank you Bobby, It has been a pleasure chatting with you for the last week. I will get your Latest order ready at the very latest by tomorrow. Please let me know how you get on with the new ones?
Best wishes, Robert
Fantastic product
The service from vapegaurd is second to none
Speedy delivery and great quality of product
Pleasure doing business with the company
2 de abril de 2025
Resposta da Vapeguard
Thank you so much Nicky, your review means a lot to me. Please don't hesitate to contact me again in the future, you have my contact details. We also have just made a new batch which will be ready in about 6 weeks time, There are some new colors and also a glow in the dark one. If you like I will contact you when they're ready, and you are welcome to a bit of discount.
I just loved my super pink glass…
I just loved my super pink glass protector 💞 Now everyone can see that my e cigarette belongs to a woman 🙂
11 de abril de 2025
Avaliação não solicitada
Resposta da Vapeguard
Hi Judit, hi thank you so much for a lovely review, it was so nice chatting with you, you are such a nice person, I wish there were more of you around. if you don't mind I will let you know in six weeks when the new ones come in, but you are more than welcome to connect with me anytime
best wishes
Robert
These things are well worth the money
These things are well worth the money. They seem well designed, maybe even a little over engineered. But, that's exactly what you want with something like this. I've already dropped my geek vape twice onto concrete floor with no damage to the tank. The product arrived within a few days, and -though I haven't had a reason to complain- the customer service seems pretty good. The visibility into the tank is a little obscured, but there's no way around that. For me, it's worth it to make sure I'm not without a vape because I've shattered the tank for the tenth time.
27 de fevereiro de 2025
Resposta da Vapeguard
Thank you Kevin you're a star. It was my pleasure chatting to you over email, Please remember to contact me if you need any help or if you want to buy again in the future so that I can arrange a bit of discount for you.
Best wishes
Robert
Counter to ceramic tile floor drop without breaking!
Not only was the product shipped quickly and at low cost but I received an email from the founder of the company and not only did he thank me for the support but he kept my father (purchaser) up to speed on the the delivery process prior to me knowing about and receiving the product. My vape has dropped once on a ceramic tile floor and it did not break. My vape glass has broken every time it dropped on my kitchen floor even with rubber guards in the past.
12 de março de 2025
Avaliação não solicitada
Resposta da Vapeguard
Thank you so much for a nice review Robert, Absolutely the best name by the way :)
The truth is that the best part of my job is chatting to customers and getting their views and feedback, I could do this all day long to be honest.
If you need anything at all please contact me so I can help or arrange a special discount for you.
Oh yes and heads up, I am having a fluorescent glow in the dark one made in the next month, I know this may sound a bit gimmicky, But it does look pretty awesome.
Best wishes
Robert
Fast service and great communication…
Fast service and great communication for a very useful product
25 de fevereiro de 2025
Resposta da Vapeguard
Thank you frank that was very kind of you. please get in touch if you need any further help
Best wishes, Robert
Produits introuvables ailleurs
Produits introuvables ailleurs, rapidité d'envoi et petits cadeaux ;-) Vraiment parfait.
8 de março de 2025
Avaliação não solicitada
Resposta da Vapeguard
Merci Marina, j'ai eu le plaisir de faire affaire avec vous, j'aimerais trouver quelqu'un en France pour m'aider dans la distribution. Peut-être pourriez-vous me mentionner dans votre magasin de vape la prochaine fois que vous y serez ?
La prochaine fois que vous souhaitez acheter, contactez-moi d'abord et je vous proposerai une petite remise. Meilleurs vœux. Robert
Vapeguard is without doubt the best…
Vapeguard is without doubt the best tank guard on the market. Great range, great price and even better customer service. The Vapeguard is well made and lasts incredibly well compared to others. Extremely pleased and highly recommended.
18 de outubro de 2024
Avaliação não solicitada
Resposta da Vapeguard
Good morning Chris, Thank you so much for your nice review, It's really appreciated. We worked hard to get this very small silly thing made, And it took thousands of dollars. I had that much confidence in it because I had designed it in a specific way for it to act as an indestructible guard, with all the customer feedback now that we get, We rarely get Less than a five-star rating. And I have a lot of respect for the customers that support us like you :)
The Vapegards work great
The Vapegards work great! I was skeptical about the claim that they would stretch to fit a variety of devices. I was delighted to find the smaller guard fits my Aspire Pockex like a glove. The glass is well protected even when accidently dropped on the tile floor. The seller is wonderful, great communications regarding shipments and customer satisfaction.
5 de março de 2025
Avaliação não solicitada
Resposta da Vapeguard
thank you Eva, that was such a nice and honest review, we have had lots of stories of people dropping vapes from various heights and Various circumstances without incidence. I love what we do and I really love doing customer service because I get so much back from it. I have never had a customer that was rude.
Great service, quick shipping
Honest and respectful.... even asked my opinion on product
5 de março de 2025
Avaliação não solicitada
Resposta da Vapeguard
Thank you Brian. Yes I thought it was very important to start asking customers on a new product that we are planning. to some it may be a bit gimmicky, But it also has a practical use as well, in the coming weeks we are producing a fluorescent glow in the dark Vapeguard. We don't know yet how many we will produce the first time around but I have a feeling they will be popular.
Brian thank you once again for your nice opinion and review
An easy stand-out success
I’ve tried various products from various manufacturers.
The material and design of this product make it an easy stand-out success.
I use the smaller size on my Geekvape Zeus bubble (5ml) glass.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vapeguard
thank you David martin lovely review. actually at the moment we are at the beginning of discontinuing the large tank, we have found that the small guard will actually fit any vape tank no matter how big it is
Tank Lifesavers
I’ve ordered these twice over the years. I still have the original ones I ordered years ago for a tank I no longer use and they’re still in perfect condition. I’m notoriously tough on tanks and I had tried so many different bands and covers before I found these. No broken glass since!
4 de março de 2025
Avaliação não solicitada
Resposta da Vapeguard
thank you crystal you or have always been a wonderful customer. we will get our new ones including the new fluorescent one in the next month or so, I would definitely let you know when they come in. best wishes, Robert
Great Product with Great Service
Small version fits well on my Aspire Nautilus 3 tank with bubble glass expansion, I'd need to be very unlucky or deliberately trying to break my vape now. Top customer service, would recommend to anyone that vapes.
4 de março de 2025
Avaliação não solicitada
Resposta da Vapeguard
thank you Tim, this is a true and honest comment since I first had them made, I think about two years now. I have never ever had to buy a replacement glass again. and this is saying something when I have problems with my hands that makes them shake. I would say on average I drop my Vape about 5 to 10 times a day. most of the time it is inside. frequently falling side ways on the table was the biggest problem I had with these before breaking. I also love fishing so have actually dropped it out a lot while fishing.
Faultless products and service.
Faultless products and service with a personal touch.I can certainly recommend and will be back.
21 de fevereiro de 2025
Resposta da Vapeguard
Hi Paul, I just wanted to say thank you for a lovely review. You have my contact details so if you need to buy again in the future let me know first and I will give you a bit of discount
Thanks again, Robert
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