Nice website; nice blokes. Had a minor issue with a stock item but they reached out offering a solution & resolved it immediately - & ‘POSSIBLY’ the coolest name for a vape shop.
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Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. G... Ver mais
A empresa respondeu
Lovely staff always welcoming and helpful would very much recommend and the staff always have a smile on there face
Amazing company, went above and beyond to help me get the vape juice and coils i wanted. I really can't recommend these people high enough. Very professional and customer focused from start to fi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Informações de contato
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Reino Unido
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Great staff
The staff are absolutely amazing, so approachable! Thank you to the kind man who made my little boys day by giving him a pound! Great range of products and so helpful with helping me find the best vape! Thank you so much!
22 de agosto de 2023
Avaliação não solicitada
Resposta da Vapeology
You are more than welcome Charlotte
Resposta da Vapeology
Thanks for the feedback!
Best vape shop in ashford
Best vape shop in ashford
Great choice and really friendly atmosphere. The guys really know their stuff. Good prices too!
16 de agosto de 2023
Resposta da Vapeology
Thanks Sophie you're the best!
These guys are so helpful
These guys are so helpful, knowledgeable and honest staff. Wouldn’t go anywhere else
16 de agosto de 2023
Resposta da Vapeology
Thanks Nigel thats great to hear
Customer Service was brilliant!
Customer Service was brilliant!!
My Vape hadn't been delivered on time so I Emailed the company & they were 100% brilliant.
They got in touch with the delivery company & the next day my order was delivered..
So thank you, Vapeology..😊
15 de agosto de 2023
Resposta da Vapeology
We're grateful to you for making us aware, glad we could help!
Good advice very good customer care as…
Good advice very good customer care as always from the gang at vapeology , best stocked vape shop in ashford can’t be beaten . Thanks guys 😉
5 de agosto de 2023
Resposta da Vapeology
Thats great Andy, many thanks
Best vape shop around
Always a friendly welcome from the Vapeology team when I go in store. Very knowledgeable and helpful whenever I've asked anything. Product range is exceptional and the price is better than any other vape shop I know of. Will always be my number 1 place for any vape products and I recommend this place to anyone!
18 de agosto de 2023
Avaliação não solicitada
Resposta da Vapeology
Thanks Toby
Very poor customer service
14 de agosto de 2023
Resposta da Vapeology
Sorry to hear this Joanne, if you would like to message the store info@vapeology.com to discuss then please do.
Lovely staff who are very approachable…
Lovely staff who are very approachable and helpful, very good products highly recommended
1 de agosto de 2023
Resposta da Vapeology
Thats lovely to hear, thanks imogen
Resposta da Vapeology
Thank you Elizabeth
Great friendly knowledgeable staff good atmosphere and a massive choice of products for all level of vapers best vape shop in Ashford
Great friendly knowledge
2 de agosto de 2023
Resposta da Vapeology
Thank you Graham, we appreciate you taking the time to write this.
My 1st time in store very helpful and…
My 1st time in store very helpful and friendly 👍
3 de agosto de 2023
Avaliação não solicitada
Resposta da Vapeology
We are glad to hear it Joanne
The best
Just simple the best vape shop in Ashford, all the guys are very helpful and give good advice.
5 de julho de 2023
Resposta da Vapeology
Many thanks Joanne
Resposta da Vapeology
Many thanks AJ
Resposta da Vapeology
Thank you Sarah
Resposta da Vapeology
Thank you Elizabeth
Staff are always very polite and…
Staff are always very polite and friendly and helpful.
30 de junho de 2023
Resposta da Vapeology
Thank you Nigel
Great shop
Great shop, good products, really helpful friendly staff.
3 months tobacco free now after 36 years of smoking helped by these lads sound advice. Thanks.
6 de junho de 2023
Resposta da Vapeology
Thats great news Mike! Well done mate!
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