Nice website; nice blokes. Had a minor issue with a stock item but they reached out offering a solution & resolved it immediately - & ‘POSSIBLY’ the coolest name for a vape shop.
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Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. G... Ver mais
A empresa respondeu
Amazing company, went above and beyond to help me get the vape juice and coils i wanted. I really can't recommend these people high enough. Very professional and customer focused from start to fi... Ver mais
A empresa respondeu
Entered the amazing new shop location today, and what a beaut it is! Without even mentioning the array of products they have, the new fit is stunning, with inviting relaxed decor, and freindly smiles... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Informações de contato
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Reino Unido
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Fantastic all round
Always fantastic service, great prices, great products all round, never let me down,
14 de maio de 2025
Resposta da Vapeology
Thank you for the kind words and support. We truly appreciate the review.
Resposta da Vapeology
Thank you for your kind words, Kirsten. Thank you for taking the time to review us.
Really helpful staff
Really helpful staff. Gave some very good recommendations.
I would recommend to others.
5 de maio de 2025
Resposta da Vapeology
Thank you for the review, Peter. We appreciate your recommending us.
Excellent custom service
Excellent custom service, and helped assemble my new vape.
15 de abril de 2025
Resposta da Vapeology
Thank you for your review, Charlie. We're always here to help.
Honest and helpful great product…
Honest and helpful great product knowledge nothing is to much to ask these guys
5 de abril de 2025
Resposta da Vapeology
Thank you for your review, Jackie. Our goal is to share our knowledge as best we can, so you are fully informed about the product you're purchasing.
Best vape shop we have super friendly…
Best vape shop we have super friendly helpful group of guys I refuse to go anywhere else
7 de abril de 2025
Resposta da Vapeology
Thank you for your review, Miss Charly. We appreciate you taking the time for us and only supporting us.
Resposta da Vapeology
Thank you for the review, Nicola. We spend a lot of time researching what we sell so we can share our knowledge.
Resposta da Vapeology
Thank you for the review, Wik. Your support is truly appreciated.
Every time I visit the shop the staff…
Every time I visit the shop the staff are so helpful, no question is a silly question, they explain their answers and offer a variety of solutions. They always take their time with each customer even if there are people waiting. If a product they recommend is not on the shop floor they will take the time to go out the back and find it. They always say to come back if you are not happy and they will try something else i.e flavors of juice.
16 de março de 2025
Resposta da Vapeology
Thank you for the heartwarming review, Joanna. You have really captured how we love to deliver our customer service.
I have to say i was very disappointed…
I have to say i was very disappointed with my recent visit to vapeology. The staff were different felt hostility from them. The gold vapes didnt last long.
15 de março de 2025
Resposta da Vapeology
Thank you for the review, Jane. I'm really sorry you had this experience in the store. The next time you come in, it will be better. Our customers should never leave without a friendly smile. You are a truly valued part of the vapeology family.
The staff are very friendly & helpful
The staff are very friendly & helpful. So many vape flavours to choose from! Quick delivery times too. This is my go-to vape shop.
12 de março de 2025
Resposta da Vapeology
Thank you for the review, Sarah. We appreciate your support.
The staff are always friendly and…
The staff are always friendly and extremely helpful, I have in the past gone to other vape shops but not now Vapeology is the place to go for anything related to vaping, I buy a certain pre-filled pod for my Elfbar/Lost Mary rechargeable vape and they will quite often put some aside for me, maybe it’s because I vape too much and therefore buy a lot from them.
9 de março de 2025
Resposta da Vapeology
Thank you for the review, Tony. We appreciate the loyalty and will always go above and beyond.
Excellent Service
Very Friendly Staff that offer good knowledge in relation to there products. Very helpful. Highly recommend.
15 de março de 2025
Resposta da Vapeology
Thank you for your outstanding review, Geoffrey. We appreciate your recommending us.
Resposta da Vapeology
Thank you very much for the 5* review, Maia. We appreciate it.
Very nice and friendly team always go…
Very nice and friendly team always go out of their way to help
7 de março de 2025
Resposta da Vapeology
Thank you for your kind words and support, Nicola.
Always so helpful and friendly
Always so helpful and friendly, dont go anywhere else but here
11 de março de 2025
Resposta da Vapeology
Thank you for a lovely review, Hayley. We appreciate you.
Great staff very welcoming and a goof…
Great staff very welcoming and a goof chat
13 de março de 2025
Avaliação não solicitada
Resposta da Vapeology
Thank you for the kind review, Alfie.
Resposta da Vapeology
Thank you for your 5* review, Mrs. Edgeworth. We appreciate you taking time out of your day to support us.
Brilliant staff
1 de março de 2025
Resposta da Vapeology
Thank you for the review, Jack. We appreciate you taking the time for us.
Best vape shop
Great service , fantastic variety of products for amazing prices
2 de março de 2025
Avaliação não solicitada
Resposta da Vapeology
Thank you, George. Your review and support are important to us.
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