This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special s... Ver mais
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Veja o que dizem as avaliações
Erg jammer hoe ze de prijzen tonen. Mijn kind heeft zelf voor een bepaald bedrag mogen zoeken op de site. We hadden het gevonden en wilden gaan bestellen en het leek helemaal prima zoals genoteerd sto... Ver mais
A empresa respondeu
Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very... Ver mais
It was a surprise trip for our grandsons, who quote Vat19 videos on YouTube all the time. They were very happy and said it was a great way to end summer vacation before going back to school. Needless... Ver mais
Detalhes da empresa
- Loja de Souvenirs
- também em
- Loja de Hobbies
Escrito pela empresa
We sell awesome stuff so you can give the best gifts. When it comes to presents, there's only so many coffee shop gift cards a person can get. That's where we come in. At Vat19, we only have one rule: if we sell a product, it's got to be curiously awesome. Since that's our only criteria, we have something unique for everybody.
Informações de contato
11783 Borman Drive, 63146, Saint Louis, Estados Unidos
- 800-476-1991
- support@vat19.zendesk.com
- www.vat19.com
4,2
Muito Bom
231 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The best website of all time
this is the best website of all time.This is the site that you can find stuff for everyone.You can get stuff for your self,friends,family and more.The shipping is very good and comes very fast to your door in good condition.
13 de dezembro de 2019
Avaliação não solicitada
Resposta da Vat19
Thank you very much for the review!
It was great to shop with vat19
It was great to shop with vat19 the package came so quick and they are truly trustworthy.
9 de dezembro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Boris!
Thank you for leaving a review! We are glad to have you as a customer and appreciate you checking out our store. Hope you enjoy your new items!
Regards,
Karrie
Mystery Box Disappointment
We purchased 2 mystery boxes for our kids for Christmas this year. We are located in Australia so the shipping was a killer but the kids really really wanted them. I'm disappointed in the products provided. It feels like you've just put the stuff in the boxes that don't sell well, mostly consumable food items. You have some really fun stuff on your website but I feel you've really missed the mark on these boxes. Even the packaging was a let down, just a plain brown box without a Vat19 in sight which for a young kid is half of the excitement, knowing that they've received a VAT19 Mystery Box.
9 de dezembro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Cara!
Thank you for your feedback. I'm very sorry to hear that you did not enjoy the contents in your Mystery Box! I completely understand the frustration after paying an expensive shipping fee. We strive to include a variety of popular items (and food items) for the contents in each box. The logo should have been present on the box provided as these are the exact boxes that our staff uses to pack and ship orders each day. Again, I apologize for the disappointment!
Regards,
Karrie
It is absolutely amazing
It is absolutely amazing! The tour was great and my kids loved it! We got to see props and meet people from YouTube who were friendly and kind! The website is fantastic too!!
1 de dezembro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Eva!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Love it
The items are the best! And I cant wait for the tour!
30 de novembro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Shreyas!
Thank you for leaving a review! We are glad to have you as a customer and appreciate you checking out our store. Hope to see you for the tour soon!
Regards,
Karrie
We loved our visit to Vat19
We loved our visit to Vat19. My boys loved getting to meet people they had seen in countless Youtube videos, props from the videos and the behind the scenes of how the videos are made and an ecommerce store is run. Very cool. We also loved the great prizes on the prize wheel at the end of the tour. Top Notch!
4 de novembro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Mary!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
The tour far exceeded our expectations
The tour far exceeded our expectations. Kerry was delightful. We met Ben and Danny and Jon. And we also met Maddie and watched a video that hadn't been launched on youtube yet. The kids loved shopping the warehouse and spinning the prize wheel. You guys really know your audience and deserve every subscriber you get!
1 de novembro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Amy!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Great!
The tour was very geared towards children, and even though me and my fiancé came without kids, we had a great time! Everyone was so friendly!
31 de outubro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Lindsey!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Junk and no way worth the $50 I spent
Junk and no way worth the $50 I spent! My son was so disappointed. Flee market junk.
26 de outubro de 2019
Avaliação não solicitada
Resposta da Vat19
Thank you for your feedback, Maurice. I'm very sorry to hear that you did not enjoy the contents in your Mystery Box! We strive to include a variety of popular items and we ALWAYS ensure that the retail value of the items included are more than the retail price of the box itself. Again, I sincerely apologize that your son did not find the surprises to his liking.
More than I ever expected!
I don't know what I expected, honestly. Up until my son asked to visit Vat19 to celebrate his birthday, I didn't even realize the company operated out of St. Louis. When we visited the website to sign up, the description seems to suggest it's a fairly mundane experience; you're just walking through their warehouse and seeing some of their behind the scenes operations. "Manage expectations accordingly."
Well, I was blown away. That description IS technically true, but wow... they really let us see everything and meet practically everybody! As a Mom with four teens, I'd been exposed to enough Vat19 videos to have a passing familiarity with some of the regular players on their videos. I didn't expect to meet them on the tour, much less for them to be so casual and welcoming with us. My son's birthday celebration wound up being one of our most memorable! Thank you so much for offering this!
22 de outubro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Jennifer!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
I honestly had the best time
I honestly had the best time, I’ve been watching the channel since around 2008 and I’ve loved so much of the products they had online. Gotten to meet so much of the crew and they are as nice as they are in their videos, I very much appreciate them having me their and I would highly recommend the tour
11 de outubro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Zach!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Curiously Awesome!
So much fun to meet all the staff and see where they film all the videos! Such a cool and friendly place!
10 de outubro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Brian!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Great tour
Such a fun tour and experience. The kids loved it and our tour guide was amazing. Saw lots of fun things and a bunch of the people involved in the videos.
28 de setembro de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Kathy!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Resposta da Vat19
Hi, Jeremy!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Everyone was really friendly
Everyone was really friendly. My son was thrilled to meet everyone from the videos.
14 de setembro de 2019
Avaliação não solicitada
Fun tour with lots of great prizes for kids
Fun tour with lots of great prizes for the kids. Thank you. I would prefer if the shopping portion of the tour was at the end since we purchased items quickly but had to wait another 20 minutes for the others in the group to make decisions. Also, more company history would make it more interesting for the adults but kids were satisfied!
29 de agosto de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Amy!
Thank you for leaving a review! I apologize for the long delay in the shopping portion of the tour. Our team is working on other methods to speed this process up and make it more entertaining for our attendees. We are glad you enjoyed the tour of our office and studio however! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
We flew in from Toronto to see VAT19…
We flew in from Toronto to see VAT19 and we all loved it. My kids loved seeing how the business runs, meeting the people that they see on the videos and shopping in the warehouse. What an amazing group of people. Everyone was so nice and welcoming. Thank you for amazing experience.
21 de agosto de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Michelle!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Great tour guide!!@
20 de agosto de 2019
Avaliação não solicitada
Resposta da Vat19
Hi, Elizabeth!
Thank you for leaving a review! We are glad you enjoyed the tour of our office and studio! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
Fantastic tour
Got a little long waiting for everyone to finish shopping in the warehouse otherwise it was a fantastic tour
20 de agosto de 2019
Avaliação não solicitada
Resposta da Vat19
Hello!
Thank you for leaving a review! I apologize for the long delay in the shopping portion of the tour. Our team is working on other methods to speed this process up and make it more entertaining for our attendees. We are glad you enjoyed the tour of our office and studio however! I hope it was quite a memorable experience for everyone who attended.
Regards,
Karrie
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