VENUS Fashion Inc. Avaliações 1.332

O TrustScore é 3 de um total de 5

2,9

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

It has been one year since I have ordered and till today I haven't received any of the stuff or refund or explanation.... totally fraud....that number on website if not working plus writing emails als... Ver mais

Avaliado com 1 de um total de 5 estrelas

Venus fashion has always been my go to shopping site. I have been a customer since 2008. I loved the trendy styles and I loved the affordable prices the most. Everything I ordered fit perfect.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love shopping at Venus. Probably my favorite site fife clothing and swim. Great prices, especially with sales. Clothes are usually very well made with consistent sizing. Rarely have an issue. Very sat... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Overall great experience. A little tricky to guess the right size but I'm a petite so most companies don't have petite size charts. Delivery was fast and tracking was on point. Love the colors and ver... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas

Informação fornecida por fontes externas variadas

Founded in Florida in 1982 with headquarters now in Jacksonville, Venus Fashion Inc. is a premiere online and catalog retailer featuring the latest looks and trends in women’s clothing and swimwear. VENUS Swim & Fashion offers quality American-made swimwear and bold, confident styles for any woman’s wardrobe. Visit us online at www.venus.com or call: 1-888-782-2224.


Informações de contato

2,9

Bom

O TrustScore é 3 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I placed an order on March 3rd for five…

I placed an order on March 3rd for five items and only received three out five of the items . I then tried to order the jeans I wanted but they hadn’t refunded my cash back to my card . I ended up paying again and I’m hoping to receive the pants by Friday being that the original jeans were supposed to be for an event . I don’t know what’s happening with the quality of online service and shopping, but lately I’ve had trouble receiving what I paid for from most of the online retailers. The poor quality and service has got to be addressed somehow the employees are having troubles understanding the order amounts and getting the correct items shipped . Please try to provide better service or it’s looking like I’m going to stop supporting your online ordering. Thank you

10 de março de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

We sincerely apologize for the issues you've experienced with your recent order and the delays in receiving the correct items. We understand how frustrating this situation must be, especially with an upcoming event, and we want to make it right. Please contact us directly at socialsupport@venus.com so we can look into your order, ensure your refund is processed, and track your missing items. We truly value your feedback and will work to improve our service moving forward.

Avaliado com 5 de um total de 5 estrelas

Great prices and quality in addition to…

Great prices and quality in addition to delivering ontime and continuing to publish a hard copy of the clothing delivered to my home. The printed pictures continue to be superior to the identical photos viewed through a web browser.

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Jeff! We're so glad you're enjoying our prices, quality, and on-time delivery! It's great to hear you appreciate the print catalog too, we love bringing our styles to life in print. Thanks for your support!

Avaliado com 5 de um total de 5 estrelas

I love Venus products!!

I love Venus products!!! They fit me well, they're very stylish and the sales come at great times!! I've been ordering from Venus for years! One day, I hope to model for your company! I am a commercial and print model/actor. Thanks for continuing to produce great wardrobe choices for all age groups!!!

2 de março de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Terri! We love hearing this! Thank you for being such a loyal shopper, we’re so happy you love our styles and sales! Wishing you all the best in your modeling and acting journey!

Avaliado com 5 de um total de 5 estrelas

Great experience

My order went through seamlessly, arrived in Canada quite quickly and had everything there in the correct sizes and of good quality. The prices were irresistible and I got some items I had really been wanting. I had no issues with the company or the items ordered.

25 de janeiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Stace! We're so happy to hear you had a smooth shopping experience! We love that you found some must-have pieces at great prices. Enjoy your new items, and thanks for shopping with us!

Avaliado com 5 de um total de 5 estrelas

I loved the sales which the company…

I love the sales which the company puts out. The fact that the items are of excellent quality, fit true to size and are available in all sizes, make shopping easy. I live for the sale! I prefer the 75% off sale but any sale is a bargain.

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Stacy-Ann! We're so happy you enjoy the quality and fit of our styles. Thanks for shopping with us, we hope you find more amazing deals!

Avaliado com 5 de um total de 5 estrelas

Love Venus!!

Love Venus!!! I won’t buy my swimsuits or coverups anywhere else.

27 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi EJ! We love hearing this! Thank you for your support, we can’t wait to keep you stylish for all your swim and beach days!

Avaliado com 5 de um total de 5 estrelas

Great variety of clothing

Great variety of clothing. Enjoyed the fast shipping! All my items I received on schedule. Most of my items were described as on the site.
I don’t really have any complaints. I’ve used Venus several times now and certain I will continue shopping with them.

24 de janeiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Kandice! Thank you so much for your kind words! We’re happy to hear you enjoyed the variety, fast shipping, and that the items met your expectations. We truly appreciate your continued support and look forward to having you shop with us again!

Avaliado com 5 de um total de 5 estrelas

Shopping sales

Great bargains after the holidays! I was happy with all items I ordered for a good price!

13 de janeiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Lori! We love to hear that you were able to snag some great deals and are happy with your purchases. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Nice clothing

Nice clothing, great quality most of the products I have bought are very nice with great fit and quality material there has been a couple items that were questionable but overall really good, the customer service is nice and helpful, returns are easy but I usually don’t return items

10 de janeiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Hayley! We’re happy to hear you love the fit and quality of most of your items. If you’d like to share more details about the questionable items, please feel free to email us at socialsupport@venus.com. We’re always here to help and appreciate your support!

Avaliado com 4 de um total de 5 estrelas

Free shipping

I’m always loving looking for free shipping

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Joanne! We totally get that! Keep an eye out for our promotions, we often offer discounts on shipping or merchandise on select orders. Thanks for shopping with us!

Avaliado com 5 de um total de 5 estrelas

Love the clothing line

Love the clothing line, the sales, size chart accuracy and arrives when noted

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Amy! Thank you so much for the great feedback! We’re so happy to hear you love our clothing, sales, and sizing accuracy. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

beautiful clothes!…

A lot of beautiful clothes and quick shopping experience.

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Norma! Thanks so much for the kind words! We’re so happy you had a great shopping experience and found some beautiful pieces!

Avaliado com 5 de um total de 5 estrelas

I really like venus

I really like venus, &;there clothes only negative thing I can say or write about them they take tooooo long to ship & i always have to wait to long to receive my packages

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Mia! Thanks for being a Venus fan! We’re sorry for any shipping delays. We do offer expedited shipping options for faster delivery if you ever need them in the future.

Avaliado com 5 de um total de 5 estrelas

I love Venus!

I love Venus! The clothes are amazing and so unique and I always get so many compliments.

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Casey! We love to hear that! Thanks for your support, we’re so happy you’re loving your Venus finds!

Avaliado com 5 de um total de 5 estrelas

I ordered lots of Final Sale items and…

I ordered lots of Final Sale items and everything was fantastic!

10 de janeiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Sharon! That’s great to hear! We’re so happy you loved your Final Sale finds. Thanks for shopping with us!

Avaliado com 1 de um total de 5 estrelas

I have been buying clothes from Venus…the

I have been buying clothes from Venus for over 20 years. Recently their quality has gone down. I bought a sweater dress, after wearing it twice the right sleeve completely unraveled from the dress. I called Venus and all I got was it’s not our policy to accept responsibility for poor quality, this must be your fault. This dress was $50! BUYER BEWARE! They quality is in the toilet and they don’t care.

13 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi Donna. We're sorry to hear about your experience! That’s not the quality we want for our customers. Please send us an email at socialsupport@venus.com with your order details so we can look into this further for you.

Avaliado com 1 de um total de 5 estrelas

Estafa total.

Hoy he recibido el traje que pedí, que en nada se parece a lo que pedí. Era un traje de chaqueta con pantalón forrado según ponía de color lila. Pues me han enviado un traje azul oscuro, de una calidad y confección penosa, el pantalón con goma en la cintura y sin forrar, me queda un palmo por encima del tobillo, vamos que no me han quedado ganas de volver a pedir nada, me pareció una página seria y el traje se veía muy bonito, pues nada que ver con la realidad. Como mínimo deberían enviarlo en el color que has pedido. Me siento estafada totalmente. He escrito al correo que me enviaron el número de pedido. Espero me den una solución.

12 de fevereiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hola Katy. ¡Lamentamos escuchar esto! Definitivamente, esa no es la experiencia que deseamos para nuestros clientes. Dado que ya nos envió un correo electrónico, nuestro equipo revisará su pedido y se comunicará con usted lo antes posible. Si necesita más ayuda, también puede comunicarse con nosotros a través de socialsupport@venus.com.

Avaliado com 5 de um total de 5 estrelas

Am wearing the shoes as I type- still…

Am wearing the shoes as I type- still comfortable. Haven't worn out yet. So far so good.Box came a bit bent up but shoes ok. Boxes are needed on orders! Box still usable to store them in. Order on time.

28 de janeiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

Hi! Thanks for sharing your experience! We’re so glad to hear the shoes are comfortable and that they arrived on time. While we always aim for packaging to be in perfect condition, we’re happy the shoes were still in great shape. If you ever need anything else, feel free to reach out—we’re here to help!

Avaliado com 1 de um total de 5 estrelas

Buenos días

Buenos días, me llamo Lorena Gómez Peña.
Os hice el pedido de un vestido rojo talla S el día 23 de enero y me llega ayer 27 de enero un paquete con otro producto que no es el que yo pedí, es un mono negro bastante feo que no es de mi talla siquiera y pagué 47 euros por el , escribo al email que pone en la página y no contesta nadie y llamo a un teléfono de la auténtica moda Venus italiana con sede en España concretamente en Móstoles Madrid y me dicen que sois una tienda de moda china que les copiasteis el nombre y andáis estafando a la gente con el nombre de ellos .
Quiero que me recojáis este mono horrible y me mandéis mi vestido que para eso he pagado sino iré a consumo a poneros una denuncia. Gracias

27 de janeiro de 2025
Avaliação não solicitada
logotipo da VENUS Fashion Inc.

Resposta da VENUS Fashion Inc.

¡Hola! Gracias por comunicarte con nosotros y lamentamos mucho la confusión con tu pedido. Parece que nos ha confundido con otra empresa. Somos Venus, tenemos sede en los Estados Unidos y no estamos afiliados a la tienda italiana que mencionaste. Entendemos lo frustrante que debe ser esta situación y nos disculpamos sinceramente por la confusión.

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