Very Cheap Holidays Avaliações 

3.157
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Oh man, I’ve only just heard this sad news about your company, so sorry. I was just looking@Photos of past holidays on my phone to cheer me up a tad@these such terrible times... so then I googled... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and an amazing deal. Tina Marie Benbow couldn't do enough to ensure we were 100% happy with the hotel, destination and resort she found for us and at very short notice too. Tina w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Andrew I have worked in the travel trade, front off desk and work force management for over 30 years, within a call center. So I understand the system. Andrew is a true professional I have made... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We regularly use Fran at Very Holidays. Apart from being friendly and efficient, she will get the best price available; cheaper than going with other travel agents or tour operators direct and if sh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Very Cheap Holidays is an online travel agency based in the North East of England. We offer discounted package holidays which are fully bookable online. All holidays include 22kg luggage, transfers, ATOL protection with only a £60 per person deposit required. We take pride in the security we offer our customers. Very Cheap Holidays customers can trust their booking is in safe hands as we are ABTA protected ensuring our customers are financially protected during their holiday.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(3.157)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I’ve just booked my 7th holiday through…

I’ve just booked my 7th holiday through Joanne OMarakli. She is always helpful and nothing is to much trouble for her. It’s now been 3 years I’ve booked through Joanne and will continue to do so.

2 de julho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Joanne was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Grant at Very Holidays was absolutely…

Grant at Very Holidays was absolutely Fantastic. He was very honest and gave us his honest opinions and perfect advice based on our tailored needs. I would highly recommend Very Holidays and would use them moving forward!!

#Perfection

2 de julho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 1 de um total de 5 estrelas

Absolutely poor customer services

Absolutely poor customer services, sorry no customer service. Very quick to sell the package however once paid then it impossible to speak to anybody.

All paid week ago l, still haven’t received my e-ticket

Highly suspicious company

1 de julho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon,

I can see that the accommodation and transfer voucher was emailed to you on the 23/06/19 however we will resend all of these to you today.

Please make sure you check your junk / spam folders in case they fall in to there.

If you have any other queries please email customer services (cs@vchtravel.co.uk) and they will be able to help you.

Kind Regards,

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Efficiency

From start to finish in the booking process with Grant I was made to feel very comfortable and reassured. The whole procedure was explained in detail and reaffirmed if I requested clarification.
All the documents were emailed to me promptly.

Many thanks for all your help.

1 de julho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

My sales rep was extremely helpful and…

My sales rep was extremely helpful and I believe I got a great deal for such an expensive time of year.

1 de julho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Boss service

Boss service. I have been using these for a few years now, and they are top draw. Vicky can't do enough to make sure you pick the right holiday and also get the best possible deal.

1 de julho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Vicky was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Excellent service as usual

1 de julho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 1 de um total de 5 estrelas

Beware

Booked a holiday to then receive a phone call an hour later stating that if was no longer available but could offer alternatives for more money. Unacceptable. Very bad service. Very misleading. AVOID!

28 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon Abbie

We're sorry to hear of the issues you faced when trying to book online, occasionally one of the holiday elements may increase in price during the booking process, causing the booking to enter a pending status.

You should have received an email stating that the booking had entered a pending status and that no money had been taken.

Kind Regards

Customer Services

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff. Excellent customer service. I will be using them again definitely.

27 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Personal holiday shopper. Brilliant

Just booked my first holiday through Fran. It was like having your own personal holiday shopper. It couldn't have been easier and after giving Fran an idea on what i was after i was on my way in no time.

Great service thanks Fran

26 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback. I’m pleased to hear that your experience with Fran was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Excellent service grant who helped me…

Excellent service grant who helped me all day find the perfect holiday and he was so helpful.

26 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, went above and beyond to meet our needs for a perfect family holiday. Thank you to vicki and sarah.

26 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback. I’m pleased to hear that your experience with Vicky and Sarah was great, I will pass on your lovely comments to them.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Vicky was very helpful and very…

Vicky was very helpful and very informative on my needs, Vicky explained everything that was included in the holiday no hesitation in booking.

26 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback. I’m pleased to hear that your experience with Vicky was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Tina was Very helpful.even arranged…

Tina was Very helpful.even arranged boarding passes.

26 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback. I’m pleased to hear that your experience with Tina was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

I had a few issues booking on line not…

I had a few issues booking on line not very holidays fault, so I decided to phone and glad I did, my advicer took care of everything and even found me a cheaper deal same hotel, location and better flight times.
Highly recommend

26 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

First time dealing with very and I’m…

First time dealing with very and I’m sat here thinking why did I bother searching for holidays Over the past weeks...grant..a very employee has sorted everything on his end with out me doing anything...absolute amazing service...even had to change hotels as my partner wasnt keen...yet that was no problem..sorted in minutes with minimal charge( charge was for the hotel..would have paid a lot more if needed!) now where all looking forward to our holiday!!
Thanks again to very (grant) you’ve been amazing!!

24 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 4 de um total de 5 estrelas

First online booking and holiday! Ups and Downs..

Our Trip Advisor was Joanne. Throughout the whole booking process she did assist. Our first issue was the hotel, the room we had booked was sold out after booking to then pay another £20 for the same hotel with a different provider. All inclusive and shuttles booked what could go wrong. Our flight out was a breeze, upon getting to Gran Canaria delayed we were advised our Hoppa had not been allocated to us as 'Maspalomas Spain 2' which was shown on our booking was not correct and contact had been made 10 times to advise this to be changed (I received one text from time of booking querying our shuttle) and promptly called Joanne who confirmed this to be fine and all arranged so I'm unsure what went on. The Hoppa host was very helpful and put us on the next coach, arriving to our hotel around 2 hours later than planned, we missed our evening meal so went hungry for the night...I had to rebook the Hoppa back to the airport myself, which again as first time travellers didn't feel it was me having to do this and having to take time off my holiday to arrange this, it was quite upsetting. Our flight back was a big mix up. We came from Bristol and our flight home had been booked to Manchester. Having arranged a bus back from Bristol this was a BIG concern. After much upset and talks with Joanne and the TUI staff they got us on our flight with around 40mins until our flight boarded. To us the booking ref and time matched up via email but was advised next time to ensure the TO and FROM with flight reference is shown on email...it was a stressful end to a holiday but everything was sorted so I can not complain as such. I would still book with VeryHolidays again

22 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback.

I'm sorry to hear of the issues you have faced whilst on holiday. I hope you got everything sorted however if you wish to submit a complaint then please send an email to cs@vchtravel.co.uk

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Great service and great price

Great service and great price. I use them regularly

20 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Very holidays are Very professional!!

19 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Charlie Warren was great on line and…

Charlie Warren was great on line and then phoned me to arrange the seating booking and payment the best service we have had from any holiday company on-line she deserve a bonus for being such good help

18 de junho de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon

Thank you for your Feedback. I’m pleased to hear that your experience with Charlie was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

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