Once again the Village Goldsmith has come up trumps with a remodelling job - this time on a gold bracelet with in-set stones. Not only do I love the result but I so appreciate the respectfulness and c... Ver mais
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Veja o que dizem as avaliações
"Amazing customer journey! From diamond selection, CAD design options of the ring, organising pick up through Duty Free at the airport and all whilst communicating entirely through email and phone cal... Ver mais
A empresa respondeu
I am more in love with my custom made ring that you designed 12 months ago now, I never tire admiring such beauty. Thank you so much for taking such time trying to understand and visualise what I want... Ver mais
A empresa respondeu
Purchased my husband wedding band from here as he wanted a specific make that had almost brush lines on it. The Village Goldsmith was the only place in NZ that made jewelry of that kind. So I placed a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
The Village Goldsmith are New Zealand's leading independent designing and manufacturing jewellers. Our international award-winning goldsmiths and jewellery experts relish in the opportunity to locally craft custom engagement rings, wedding bands and designer jewellery individually for you. At The Village Goldsmith we create and craft lasting memories for our customers. Each piece of jewellery is uniquely designed to capture your story. Every story is different just like every piece we carefully craft. Your custom bespoke jewellery is crafted onsite in our workshop where you can see our jewellers at work, so you are involved in the creation of your precious jewellery.
Informações de contato
The Dominion Building, 78 Victoria Street, 6011, Wellington, Nova Zelândia
- 0800500299
- crafted@villagegoldsmith.co.nz
- www.villagegoldsmiths.com
4,9
Excelente
164 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
One very happy customer
One of the very few stores that mixes traditional rings infused with our unique Maori Culture. The result of the designs are absolutely beautiful. The store went above and beyond to ensure everything was taken care of.
19 de janeiro de 2022
Avaliação não solicitada
Resposta da The Village Goldsmith
Thanks so much for your great review, Reweti! We're very happy to hear you love the beautiful designs in our Narrative Collection, and that you enjoyed your jewellery experience with us. We look forward to the opportunity to work together again soon.
Kind regards,
The VG Team
I am more in love with my custom made…
I am more in love with my custom made ring that you designed 12 months ago now, I never tire admiring such beauty. Thank you so much for taking such time trying to understand and visualise what I wanted (I did not even know what I wanted). You brought together two very meaningful pieces and created a timeless stunning piece that I cherish each day. From initial consult, to regular communication, initial sketches, to 3D drawings TO my finished piece - THANK YOU!!! From a woman who said she 'didn't like jewellery'. xox I do now!
28 de dezembro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Tina,
Thank you so much for your wonderful review! We are privileged to have worked with you to create such a meaningful and beautiful piece which you cherish every day. We take great pride in crafting jewellery which tells a story and captures memories in a tangible item, so we're grateful our philosophy resonates with you and the piece we remodelled for you.
We look forward to working with you again soon.
Kind regards,
The VG Team
John Campbell
John Campbell
We have dealt with Ian since he started his shop in Kelburn. My wife has three beautiful necklaces designed and made by Ian, and we always enjoy dealing with him.
27 de novembro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi John,
Thanks so much for your review, we are delighted to have you as a loyal customer to The Village Goldsmith and it's always a joy working with you to design and create beautiful pieces.
Kind regards,
The VG Team
Exceptional service through and…
Exceptional service through and through. From the amazing staff to the excellent craftsmanship, my experience was impeccable. I'm so happy with my wedding rings! I'm grateful and highly recommend their services. Thank you!
23 de novembro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Michael,
Thank you so much for your excellent review! We are so delighted to hear how much you enjoyed wedding ring journey with us and that you appreciated our customer service and quality craftsmanship.
We look forward to working with you again soon.
Kind regards,
The VG Team
Excellent service
Excellent service! Ian and the team were awesome to work with and made the journey easy and enjoyable. Learnt a lot along the way too. Highly recommend!!
19 de novembro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Lachlan,
Thank you so much for your excellent review, we're so glad to hear you enjoyed your custom engagement ring journey with us and that you learnt a lot from it! We look forward to working with you again soon.
Kind regards,
The VG Team
Excellent workmanship
Excellent workmanship.
We felt that we could trust you with a rare and precious gem.
*Great personal treatment
*Unique and beautiful designs
*Quality gemstones
18 de novembro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Nicole,
Thanks so much for your great review! We're so glad you appreciate our great workmanship, personal customer service and our jewellery designs!
We look forward to the opportunity to work with you again soon.
Kind regards,
The VG Team
Amazing quality and staff
My fiancé and I worked with the Village Goldsmith team over 5 years ago to design and create my engagement ring. The team were so patient and helpful to us throughout the process and it was a really enjoyable experience to do together. The staff gave really great advice about diamond quality and considered our budget very thoughtfully. I still love my engagement ring so much!!
Even if you're coming in to the shop just to have your ring cleaned they treat you so well. When we left to move overseas they sent me off with a cleaning kit for my ring so I could keep it sparkly too.
We have recently returned to have our wedding rings made and they have come out beautifully. I really appreciated how they listened to my vision and their attention to detail- they made a 3D model of my wedding band to make sure they had the measurements perfect to sit with my engagement ring before they started. Once again, they've gone above and beyond to hold onto our rings for us until our wedding and we are so excited to finally wear them.
27 de outubro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Wow, thank you so much for this phenomenal review Jaydine! It's been an absolute pleasure working with you and Jared over the years to design and craft your beautiful engagement and wedding rings. We are so happy to hear how much you've enjoyed your Village Goldsmith custom bespoke journey and that you find our customer service helpful and thoughtful.
We look forward to the opportunity of working with you again soon.
Kind regards,
The VG Team
A huge thank you
A huge thank you. From the instore help to communicating online with Larissa. We got our perfect wedding rings that we loved and the resizing service was unexpected. Much appreciated totally the team.
13 de outubro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Louis,
Thanks so much for this wonderful review, we are delighted to hear you enjoyed your wedding ring journey with us from instore right through to online. It was a pleasure working with you on your rings and we look forward to the chance to work together again soon.
Kind regards,
The VG Team
Loved the ring you made and the staff…
Loved the ring you made and the staff were really great
11 de outubro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Diana,
Thanks so much for your review! We are delighted you love your beautiful ring and that you enjoyed your custom bespoke journey with us. We look forward to the opportunity to work with you again soon.
Kind regards,
The VG Team
Very helpful
I found them very helpful when looking to design a ring, offered a comparative design as a starting point, then took me through the process to add our own style and flair to the design.
Very responsive and provided a fantastic level of personal service - great craftsmanship as well.
7 de outubro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi David,
Thank you for your great review of your custom bespoke engagement ring journey with us. It's so great to hear how much you enjoyed the experience and appreciated our friendly customer service and quality craftsmanship. We look forward to the opportunity to work together again soon.
Kind regards,
The VG Team
Very good!
The team at The Village Goldsmith were beatiful! very friendly staff. I will come back and buy more ring :D. Recommend to friends and family.
6 de outubro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Jane,
Thank you so much for your review, it's great to hear you enjoyed your visit to our showroom and appreciate our friendly customer service. We look forward to seeing you again soon and helping you find or create the perfect piece of jewellery.
Kind regards,
The VG Team
"Excellent craftsman ship
"Excellent craftsman ship, great listening skills, honest responses, helpful suggestions, realistic time frames,"
4 de outubro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Shirley,
Thanks so much for your review! We are so glad you enjoyed our excellent customer service throughout your jewellery journey with us, and the quality craftsmanship of your finished piece. We look forward to the chance to work together again.
Kind regards,
The VG Team
"From my initial visit I could tell the…
"From my initial visit I could tell the team at TVG would go the extra mile to help me, and they did. Thanks heaps, my wife loves her new stacker ring/s, and the additions of the original wedding and engagement rings to my wedding ring was the icing on the cake."
4 de outubro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Tamaiti,
Thank you for your wonderful review, it was a pleasure working with you to create such beautiful designs for you and your wife. We are glad to hear you felt well looked after and that you enjoyed your experience with us.
We look forward to the opportunity to work with you again soon.
Kind regards,
The VG Team
The team at Village Goldsmith were outstanding
The team at Village Goldsmith were exceptional to deal with.
From their outstanding customer service working through the design process right to the finished product, which in itself is stunning.
The pricing is incredibly competitive as well.
We will definitely be back for our wedding bands
27 de setembro de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Alex,
Thank you so much for your fantastic review, we're delighted you enjoyed your engagement ring journey with us and found our customer service outstanding, also we're glad to hear you love your finished ring! We really enjoyed working with you and we look forward to working with you again on your wedding bands.
Kind regards,
The VG Team
Personal service
Personal service, endless patience and beautiful jewellery. Jo was awesome with all our questions and ideas. We love the pieces we have had made or purchased from the Village Goldsmith.
21 de agosto de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Sarah,
Thank you for your lovely review! We're so delighted you love your pieces from The Village Goldsmith and that you enjoy our friendly and personal service. We look forward to the opportunity to work with you again soon.
Kind regards,
The VG Team
If you want a Wellington jeweler, look no further
VG couldn't have been more helpful in designing my wedding ring. They consulted all the way, asked about our story and the 3D version they sent meant we could see exactly how it would look before they started making it. Can't wait to start wearing it!
17 de agosto de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Jenny,
Thank you so much for your amazing review! It means so much to us that we could work with you on your beautiful wedding ring, and even more so to hear how much you enjoyed your jewellery journey with us. We look forward to the opportunity of working with you again.
Kind regards,
The VG Team
This was five star transaction am very…
This was five star transaction am very satisfied with my purchase which was sent quickly. I appreciate their professionalism and would definitely do business with them again.
12 de agosto de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Yvonne,
Thank you so much for this great review! We're delighted you enjoyed your experience with us and found our service to be professional and timely.
We look forward to working with you again in the future.
Kind regards,
The VG Team
Village Goldsmith - excellent
Village Goldsmith custom designed my wedding ring to an excellent standard of craft. Communication and customer service was exemplary. We had numerous check ins along the way to make sure we were on the same page. Ben really listened to what I was after and delivered on time and as quoted.
3 de agosto de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Anya,
Thank you so much for such a fantastic review! We are delighted you love your custom bespoke wedding ring and that you have enjoyed our customer service, quality craftsmanship and communication throughout your jewellery journey. It was a pleasure working with you to bring your vision to life and we look forward to the opportunity of working together again soon.
Kind regards,
The VG Team
Amazing staff and service
We had excellent service in the lead up to our wedding. Fast response times and friendly staff. We also had one of the rings resized and cleaned at no extra cost after the wedding. We were wrapped, thank you!
30 de julho de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Ash,
Thank you so much for this lovely feedback, we're glad to hear you enjoyed our friendly service and timely communication. We look forward to seeing you in store again soon.
Kind regards,
The VG Team
The team at the Village Goldsmith were amazing
The team at the Village Goldsmith were amazing. Every interaction was seamless and the team went out of their way to help me. The final product exceeded my expectations and I could not recommend them highly enough!
23 de julho de 2021
Avaliação não solicitada
Resposta da The Village Goldsmith
Hi Hugh,
Thanks for this fantastic feedback, we are delighted you enjoyed your experience with us and that the quality and craftsmanship of the final product impressed you. We look forward to the chance of working with you again soon.
Kind regards,
The VG Team
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