Vintage Designer Frames Avaliações 25

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really great product range and excellent customer service. Exchanging a set of glasses for a slightly larger pair was hassle free which can sometimes be an issue with online sellers. Will use again an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used vintage designer frames twice now, I can’t fault them the staff go that extra mile to help. I would highly recommend them. I will definitely use again in the future Thankyou

Avaliado com 5 de um total de 5 estrelas

I purchased the Entourage 7 XL, which were a little large for my face, but glasses were amazing. I contacted Hannelore and received excellent service. Vintage exchanged my glasses for the standard s... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

At no point when I ordered the product was I told that there would be an additional charge of £77.41 for import/tax payment. After I ordered and paid I received confirmation of the purchase and it sta... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oculista

Escrito pela empresa

At Vintage Designer Frames, we believe eyewear is more than just vision – it’s a statement. Our curated collection features rare, authentic designer frames from iconic brands, many of which have been worn by celebrities in movies, series, and on the red carpet. Based in Belgium, we ship worldwide and guarantee the authenticity of every piece we sell. Each frame is carefully sourced, inspected, and prepared for its next chapter — with you. Whether you’re looking for a timeless Oliver Peoples, a bold Garrett Leight, or a limited-edition piece you won’t find anywhere else, we make sure your purchase is as unique as the frames themselves. See life through iconic frames.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

25 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I didn't get my order...

I didn't get my order...

I purchased this about 8-15 days ago, and the order never came up

3 de abril de 2026
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Resposta da Vintage Designer Frames

Hi Jonathan,

I just checked your order, which you placed on the 3th of april. I see that you received your order today, on the 6th of april. You choose 'free delivery', where we promise a delivery within 7 to 10 business days, so this is well before our delivery promise.

If this is not the case and you did not receive the package, can you please contact me on info@vintagedesignerframes.com or our phone number to see what we can do to fix this asap?

Kind regards,

Hannelore

Avaliado com 5 de um total de 5 estrelas

They even upgraded me to express…

They even upgraded me to express shipping so I would get it in time for a birthday

31 de março de 2026
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Resposta da Vintage Designer Frames

Hi Keli,

I hope the delivery made this birthday extra special <3

Kind regards,

Hannelore

Avaliado com 5 de um total de 5 estrelas

Top Online Seller

Really great product range and excellent customer service. Exchanging a set of glasses for a slightly larger pair was hassle free which can sometimes be an issue with online sellers. Will use again and would recommend highly.

24 de março de 2026
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Resposta da Vintage Designer Frames

Hi Lee,

Happy to see you again ;)

Kind regards,

Hannelore

Avaliado com 5 de um total de 5 estrelas

Top Händler

Super netter Kontakt und sehr hilfsbereit.

24 de fevereiro de 2026
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Resposta da Vintage Designer Frames

Danke shön!

Hannelore

Avaliado com 2 de um total de 5 estrelas

Undisclosed additional charge for import/tax payment

At no point when I ordered the product was I told that there would be an additional charge of £77.41 for import/tax payment. After I ordered and paid I received confirmation of the purchase and it stated £0.00 for shipping and £0.00 for taxes. So I was surprised that after I had the shipping confirmation I received a request for the additional £77.41.

25 de fevereiro de 2026
logotipo da Vintage Designer Frames

Resposta da Vintage Designer Frames

Dear Mark,

Like I replied to your email earlier last week, we ship from Belgium and due to Brexit, import duties are charged for every item entering GB.
We state this clearly on the product pages and in the FAQ. I'm sorry if this was not clear for you and we will work on a way to make this even more clear for everyone.
The £0 taxes is the VAT, which is not charged indeed as you have to pay duties at the border.

If there is anything not clear, don't hesitate to contact us again.

Kind regards,
Hannelore
Vintage Designer Frames

Avaliado com 5 de um total de 5 estrelas

Entourage 7 purchase

I purchased the Entourage 7 XL, which were a little large for my face, but glasses were amazing. I contacted Hannelore and received excellent service. Vintage exchanged my glasses for the standard size and I couldn't be happier with them. However, better than the product was the service from Hannelore and team. Amazing responsiveness and customer service was fantastic. I will be purchasing from Hannelore again. Thank you for a great online buying experience. Continued success! Tim

28 de janeiro de 2026
Avaliação não solicitada
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Resposta da Vintage Designer Frames

Hi Tim, Thank you so much for the kind words! Enjoy your sunglasses and hope to see you soon! Hannelore

Avaliado com 5 de um total de 5 estrelas

VDF does it the right way.

I felt I needed to take a moment to express my opinion on one of the best online transactions I’ve ever had with a small business. Their website was easy to navigate and I was able to effortlessly find, not only the sunglasses I was looking for but discovered the XL version for my somewhat large head! The most amazing part of the purchase was the shipping. I ordered on Sunday and DHL had the sunglasses on my head by Wednesday afternoon. They far exceeded any of my expectations and there are thousands of online retailers that could learn a lot from a small business like this. There was literally not one thing I would change about this purchase. I have many pairs of sunglasses and they quickly provided me with my new favorite pair. The most amazing part is, they are in Belgium and I'm on the east coast of the United States yet I was treated like I lived in their town.

14 de janeiro de 2026
Avaliação não solicitada
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Resposta da Vintage Designer Frames

Hi Rob, Thank you so much for your kind words! As you know we are a small family business, and we like to treat our clients as family too ;) Always welcome for a new pair of sunglasses! Hannelore

Avaliado com 5 de um total de 5 estrelas

What appears to be a quality product delivered in a timely fashion.

I was anxious to get the same sunglasses that were worn by Matt Damon in the movie Ford vs Ferrari and that is exactly what I received. The construction of the glasses is excellent and I expect that I will be wearing them for a long time to come. I was also impressed by how quickly I received delivery from time ordered.

2 de janeiro de 2026
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Resposta da Vintage Designer Frames

Thanks for the kind words! Hannelore

Avaliado com 5 de um total de 5 estrelas

Excellent; speedy; true

I needed a special gift on short notice - this excellent site had: exactly what I was hoping to find; plenty of helpful information; transparent pricing; and speedy delivery from Belgium to the UK.

19 de dezembro de 2025
logotipo da Vintage Designer Frames

Resposta da Vintage Designer Frames

Hi Kevin,

Thanks for the kind words! Enjoy your sunglasses!

Hannelore
Vintage Designer Frames

Avaliado com 5 de um total de 5 estrelas

Everything was perfect

Everything was perfect. My question was answered quickly and competently. Delivery was super fast. The glasses fit perfectly. Thank you very much.

21 de outubro de 2025
logotipo da Vintage Designer Frames

Resposta da Vintage Designer Frames

Hi Mathias,
Thank you so much for ordering at Vintage Designer Frames! Enjoy your sunglasses!

Kind regards,
Hannelore
Vintage Designer Frames

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