Virginia Hayward Avaliações 

6.710
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely hamper delivered to a friend - feedback on quality of food/wine was amazing. The only improvement would be if the card with our message was put inside the hamper rather than on the back of the... Ver mais

Avaliado com 4 de um total de 5 estrelas

The hamper was slightly discounted compared to others so chose it. There was a delivery charge but the hamper was not delivered on the day / DPD could not deliver. ? I contacted company who arr... Ver mais

Avaliado com 5 de um total de 5 estrelas

A wonderful way by which to maintain friendships across the world. Being able to rely on the secure efficient service provided by Virginia Hayward has enabled us in Australia to celebrate & support f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service, came next day as requested and goods were high quality. Will definitely use this Company again.


Detalhes da empresa

  1. Loja de Cestas de Presente
  2. também em
  3. Fornecedor de Brindes
  4. Loja de Souvenirs

Sobre Virginia Hayward

Escrito pela empresa

Virginia Hayward luxury food hampers are available to buy online at Christmas and all year round. Hand-packed by our team of hamper specialists, beautifully presented for the maximum 'WOW' impact.

A Virginia Hayward hamper makes the perfect gift for family and friends whatever the occasion. Our hampers are also sent by thousands of businesses every year as a well appreciated corporate gift to staff, clients and business partners.

Established in 1984 by Virginia and Geoff Hayward in Dorset, England. Virginia Hayward started as a small cottage enterprise and has since grown to be a leader in the luxury wine and food hamper industry. The business remains wholly family-owned and managed and employs over 115 full-time staff, with that figure tripling in the weeks before Christmas.

Over 40 years of supplying and building hampers for some of the most prestigious companies in the UK has given us immeasurable experience in the field. Throughout our significant growth our company ethos has remained the same and is deep-rooted in all that we do:

“To source and supply high quality, beautifully presented luxury food and wine hampers that are reliably delivered and delightfully received in a timely manner and are supported by impeccable levels of customer service.”

Whether your after a Christmas hamper, a birthday present, thank you gift, celebration or other special event gifts, you'll find the perfect hamper to suit your needs and match your budget at Virginia Hayward.

Shop now at Virginia Hayward today and find the perfect gift hamper with fast UK delivery to loved ones, friends and business associates.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(6.710)

440 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect hamper for new home owners

The hamper was sent to a friend who has just moved house. She loved everything in it and said what a brilliant present it was. It arrived on time and I'm delighted with my experience of using Virginia Hayward, a first time for me.

10 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Easy to order

Easy to order. Good price. Sent as gift. Delivered on time. Presentation good.
Only two issues: unable to edit address as sending to a flat and needed to change; also would have appreciated an email to advise delivered.

8 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

the message i wanted to be sent with was not sent dont offer this if you are not going to send a dirty message.…

the message i wanted to be sent with the present was not sent with the basket ,it was a joke to my sister and its not your place to not send a joke message even if it is a bit dirty , keep to what you do best the chocolates.

4 de junho de 2026
logotipo da Virginia Hayward

Resposta da Virginia Hayward

Good Morning,
Thank you for your feedback however I have checked your order following this review and I can see your gift message is indeed present on your order, we do not remove gift messages on our orders.
If you view our presentation and packaging tab on our website it will advise you that your gift message would have been on the outside of the delivery carton under a peel and reveal label for your recipient to see.
Kindest Regards
Isabella

Avaliado com 1 de um total de 5 estrelas

Ordered 10 days before our anniversary…

Ordered 10 days before our anniversary paid for selected date in advance and the hamper came 3 days late. Not worth the money paid.

28 de maio de 2026
logotipo da Virginia Hayward

Resposta da Virginia Hayward

Good morning, Michael,
We are very sorry there was a delay in delivery of your hamper. I can see from the tracking it was despatched from us when required, however there was a delay at the FedEx depot which is what caused the delay.
I can see we refunded your named day delivery charge as the hamper wasn't delivered on the required date, and we are sorry it was delayed.
However, I do hope the hamper was enjoyed by your recipient.
Kind regards,
Gemma
Virginia Hayward

Avaliado com 1 de um total de 5 estrelas

Appalling delivery service via…

Appalling delivery service via FedEx…gift (which did finally arrive and was appreciated when it did) was due on Thursday morning prior to a staff member leaving the company. Not only did it not arrive but I had to ring on Thursday afternoon, Friday lunchtime and eventually Tuesday of this week only to be told the same thing each time - it’s due for delivery by 6pm tonight…every. Single. Time. I won’t use this company again as they’ve proved unreliable to deliver on the date promised … go and learn how to do it from Amazon!

27 de maio de 2026
logotipo da Virginia Hayward

Resposta da Virginia Hayward

Good morning, Steven.
We do apologise for the delay of your gift caused by FedEx, unfortunately, as they are an external courier, all we can do is communicate what they tell us, which was their was a delay at there delivery depot.
We will certainly pass this feedback onto our account manager and we sincerely apologise for your experience.
Kind regards,
Gemma
Virginia Hayward

Avaliado com 1 de um total de 5 estrelas

We ordered prosecco and chocolate to be…

We ordered prosecco and chocolate to be delivered to a newly engaged couple. After several days nothing had arrived. When we raised it with Virginia Hayward they claimed it had bed delivered. When we queried this they sent a photo from the courier showing a bundle of parcels lying on the ground of the common area of the building. No attempt was made to deliver to the flat. I raised this with Virginia Hayward but they have not responded.
In response, I emailed Virginia Hayward on 28th April but the message was blocked. I have resent several times since but each one is blocked.

27 de abril de 2026
Avaliação não solicitada
logotipo da Virginia Hayward

Resposta da Virginia Hayward

Good afternoon, Allan,
I have seen from our emails, you called us on 27.04.26 regarding the delivery, where we then provided POD by email, but we unfortunately haven't received any response from you giving any further details.
If you could please email us with the problem, we can get this resolved for you as soon as possible, our email address is sales@virginiahayward.com.
Kind regards,
Gemma
Virginia Hayward

Afternoon, Allan,
I have spoken to our IT department, who have fixed the problem with your email. I will respond to the email and hopefully get this issue resolved.
Kind regards,
Gemma

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