Viscata Avaliações 

301
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely love these shoes. The Rubina-style canvas and leather shoes are my go-tos year round. They are comfortable, stylish, well made, well priced and I love the color choices.

Avaliado com 5 de um total de 5 estrelas

Great quality and very comfortable. I am very happy with Viscata shoes you can dress them up or down, no matter what you wear the shoes always looks great. I have 4 pairs of Viscata shoes, and I am lo... Ver mais

Avaliado com 3 de um total de 5 estrelas

I'm not totally thrilled about these shoes, especially for the price. The toe base is stiff, my feet are a bit wider and will be rubbing painfully against the material. Also, the clasp is upside down,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Llevo varias temporadas usando viscata. Lo que más me hace ilusión cuando llegan a casa es saber que pasaron por manos artesanas y se nota. Generalmente son muy cómodas y cuando he tenido algún proble... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Calçados
  2. também em
  3. Loja de Acessórios de Moda

Escrito pela empresa

Founded in Barcelona, Viscata® is a premium espadrille brand that captures the vibrant Mediterranean spirit through superior craftsmanship, comfort, and style for any occasion. Every pair of our authentic Spanish espadrilles is hand made by artisans traditionally with a modern twist that brings to life forward-thinking design trends. Viscata’s handcrafted espadrilles will take you from morning to night, from the beach to the city streets, from the office to the dance floor. Like a good Spanish wine, Viscata’s authentic espadrilles complement well, whether it’s with a party dress or your favorite pair of jeans. With natural materials and premium artisan craftsmanship, Viscata espadrilles will soon become your best new go-to pair — because you’ll want to try more than just one style — from the heart of the Mediterranean right to your door.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

301 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(301)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My fifth order from Viscata…

…and it won’t be the last! The Viscata site is easy to navigate, shipping is quick, and I love the product.

23 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Thank you, Jasmine! We appreciate that you also notice our continuous improvement of our website as we want overall satisfaction and convenience for customers. Enjoy the espadrilles and we hope to serve you again. :)

Avaliado com 5 de um total de 5 estrelas

Great quality

The shoes arrived promptly and no issues with the delivery. Love the flat shoes. They are soft and fit like a glove. The inner sole is also very comfortable. The white sandals combination is adorable. They look great and go with lots of outfits. Perfect for summer.

23 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Thanks for your kind words, Muriel! We are glad that you enjoyed not only the style but its comfort too. We hope to delight you again in the future. :)

Avaliado com 5 de um total de 5 estrelas

The best quality wedge for the woman…

The best quality wedge for the woman that cannot walk in a heel. Its also very stylish and comfortable, the perfect wedges!!!!

22 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Thank you for your feedback. I am glad that you are enjoying our espadrilles with comfort! :)

Avaliado com 5 de um total de 5 estrelas

Satisfied customer

A pair of shoes that I ordered did not quite fit. The return process was easy and timely.

22 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

We are very glad to hear the return process was hassle-free. We hope next time you'll find a better fit!

Avaliado com 3 de um total de 5 estrelas

My package was opened and they were…

My package was opened and they were gently used



29 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Hi Reem!

I am so sorry for this inconvenience. May I ask if you can send us a photo of the shoes you received to properly document them? We are glad also to help you with your available options. Feel free to send us a message at support@viscata.com for faster response.

Best,

Viscata Support Team

Avaliado com 5 de um total de 5 estrelas

Viscata Shoes

I love your shoes!! This is my third pair that I have bought from you, and this one is just as wonderful as the last two! Thank you for making such high-quality products that don’t hurt your feet, lol!

29 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Thank you, Mel! I am glad that we are meeting your expectations. Rest assured that we will continue to improve our products. We look forward to serve and delight you again in the future!

Avaliado com 1 de um total de 5 estrelas

I was sent the wrong shoe… twice

I was sent the wrong shoe, not once, but twice! I am a long time client, and I am very disappointed at their lack of attention and quality control. I love their espadrilles, but I have lost trust in ordering from them again.

21 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Hi Gloria!

Thank you for your feedback. I am extremely sorry for the incorrect pairs that were sent to you. These errors have been reported to our team to avoid the same mistake.

I hope someone else can enjoy the incorrect pair that was delivered, the refund for this package has been arranged too. We'll make sure to be more careful next time. We apologize again for this mistake.

Best,

Viscata Support Team

Avaliado com 5 de um total de 5 estrelas

beautiful

beautiful, comfortable and elegant

20 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Thank you for your kind words about our shoes! Enjoy them :)

Avaliado com 5 de um total de 5 estrelas

Shoes arrived safely

Shoes arrived safely. Box was a bit dented and torn from transport but the shoes were just fine!! First time buying, so was a bit apprehensive. Quality is amazing!! Tried it on to test out the size, fits beautifully. I’m a usual 6.5 US for Asics Runners; and I purchased 5.5-6.0 US for Viscata

23 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

So sorry about how the carrier handled the package. So glad the shoes were in good condition and you love them! Enjoy them to the fullest :)

Avaliado com 5 de um total de 5 estrelas

Excellent

Thank you so much everyone who worked here I ordered an exchange the size and it was really smooth and fast 🌟

18 de novembro de 2024
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Resposta da Viscata

Thanks for your kind words!

Avaliado com 5 de um total de 5 estrelas

Second time ordering shoes from this…

Second time ordering shoes from this company. I bought my first pair last spring and I ordered my mom a pair for Christmas, she loved them. Shipping is super fast! Would recommend!

23 de novembro de 2024
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Resposta da Viscata

Thanks for your kind words, Denise! We look forward to delighting you and your love ones again soon. :)

Avaliado com 4 de um total de 5 estrelas

The whole ordering experience was easy

The whole ordering experience was easy. the product arrived promptly , and was exactly as described.
My only question is why , as a repeat customer , I was not offered a discount of 10% or more ?

12 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Hi! After checking we noticed the order had a 10% off discount applied. Discounts and promos are normally sent to our newsletter registered customers. If you are not receiving these notifications please contact our Support team.

Avaliado com 5 de um total de 5 estrelas

Color and height

These are the best shoes. Comfortable, true to size and elegant. I got so many compliments already at the store and at work because they go with dresses and dressy professional clothes.

18 de novembro de 2024
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Resposta da Viscata

Thanks a lot for your kind words about the shoes. Enjoy them to the fullest! We'd love to see how you style them :) Feel free to share it on social networks and don't forget to tag us (#ViscataStyle) so we can see your amazing looks!

Avaliado com 5 de um total de 5 estrelas

Great quality espadrilles

Lovely, well made espadrilles. Easy returns if you need a different size. I have been wearing Viscata for decades.

15 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

Wow! Thanks for being so loyal to Viscata. We appreciate your lovely feedfack and we do hope you'll be wearing Viscata many years to come :)

Avaliado com 5 de um total de 5 estrelas

Above & beyond customer service along with quality of espadrilles

I ordered my 1st pair of espadrilles from Viscata, the beautiful Llansa wedge sandal which became lost in the mail. As this was my 1st time order, I did't know if the fit was correct and ordered my usual size, 40/ 9.5. When my order was finally discovered by the post and delivered, the return/ exchange time frame had expired. I contacted customer service beforehand where Paula was beyond responsive, caring and supportive. I ended up needing to exchange for size 41 which fit beautifully. The entire process was stress-free which will result in the beginning of my espadrille collection. The quality is relatable to the famous espadrille shoe company who outfit the Pope, La Manual Alpargatera in Barcelona!

5 de novembro de 2024
logotipo da Viscata

Resposta da Viscata

We always try to do of our best to give you the best service but we appreciate your wonderful feedback. We are so glad you were able to find the right fit. Enjoy the espadrilles a lot! :)

Avaliado com 5 de um total de 5 estrelas

Easy returns

I am in between sizes, so initially I ordered one size up, which turned out to be too loose for me. The return process was quick and easy, and I got the shoes exchanged for my normal size.The shoes fit perfectly now, look beautiful and seem very comfortable. (Due to November weather I‘ve worn them only inside so far)

5 de novembro de 2024

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