Sales person was pushy unhelpful and extremely rude. Disgraceful I would like someone to contact me
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The expert friendly service from your wonderful staff member Manav Gera. Please consider him for promotion as he is a great employee to have.
A empresa respondeu
A big shout out to Alberto in Frascati, Blackrock. He went way over and above to resolve an issue for me, which reinstated my faith in Vodafone. A credit to that store and company. Thanks again.
A empresa respondeu
Staff were willing to listening to our needs and they provided very valuable solutions .Also they were kind and clear with their explanations and we felt reassured .
A empresa respondeu
Detalhes da empresa
- Empresa de telecomunicação
- Provedor de serviços de internet
- Operadora de rede móvel
- Serviço de telefone e internet
Escrito pela empresa
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Informações de contato
Unit 9, Frascati Shopping Centre, A94 F9C1, Co. Dublin, Irlanda
- 012834111
4,7
Excelente
37 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Priyanshi the sales assistant here in…
Priyanshi the sales assistant here in blackrock was great & very professional.
2 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I had an outstanding experience with…
I had an outstanding experience with Ciaran at Vodafone in Blackrock Frascati. From the outset, he demonstrated exceptional professionalism, expertise, and genuine care. He guided me seamlessly through selecting an iPhone 17, ensuring I made the right choice for my needs.
What truly set this experience apart was Ciaran’s dedication when an issue arose with DPD delivering the phone to the wrong address. He took full ownership of the situation and resolved it efficiently, keeping me informed every step of the way.
It’s rare to encounter this level of customer service—Ciaran went above and beyond, and it made a lasting impression. A truly exceptional experience.
1 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Aoife,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Aoife gave me great service in…
Aoife gave me great service in Blackrock Vodafone shop. Much appreciated
26 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Kathryn,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Wali The nicest and most helpful man…
Wali The nicest and most helpful man without whom I would have left Vodafone and gone to live in a cabin on the woods
16 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Veronique,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Upgraded my phone
Upgraded my phone. All very straightforward. Thank you Alberto Zaragosi - very helpful.
16 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
iPhone 17 Pro with Alberto
I bought an iPhone 17 Pro with Alberto Zaragosi, he was very helpful and polite, he showed me the different plans and what suits me better according to my needs.
I highly recommend Alberto 10/10
1 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Ricardo,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi
Alberto Zaragosi
Brilliant
Answered all questions
So happy
27 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Maureen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Fantastic service from Alberto Zaragosi
Fantastic service from Alberto Zaragosi
16 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Gill,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent customer service
Priya helped us today, provided excellent and speedy service above and beyond. We were really impressed with her customer service and grateful for her assistance today.
14 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Karen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi great service
Alberto Zaragosi great service
11 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Rosie,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi he was most helpful…
Alberto Zaragosi he was most helpful and good humoured
11 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Cathleen,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Excellent service
Excellent service, friendly and explained everything in the best way, leaving no doubts... a great professional, I can only thank Marana from the Mahon Point Cork unit for her service.
6 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Deleon,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Sales person was pushy unhelpful and…
Sales person was pushy unhelpful and extremely rude.
Disgraceful
I would like someone to contact me
7 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Alan,
Thank you for sharing your feedback. We’re really sorry to hear that your in-store experience didn’t meet expectations.
Improving our in store experience is a key priority for us, and your comments will be shared with the team to help us make further improvements.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Alberto Zaragosi was very helpful
Alberto Zaragosi was very helpful! Very friendly and quick, a good experience
6 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Aine,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I wish to say that the service I…
I wish to say that the service I received from Maniv in Blackrock Vodafone was second to none - courteous, and extremely helpful. Pauline
2 de março de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Pauline,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Gary the Manager totally listened to…
Gary the Manager totally listened to issues and has a great approach to solving problems.In particular I was trying to look after my elderly mother and he went out of his way to help
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Mary,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Alberto Zaragosi was extremely helpful…
Alberto Zaragosi was extremely helpful and fixed my problem immediately.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone Ireland - Blackrock
Hi Brendan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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