Volksmaster Avaliações 

600
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Required dipping mirror on reverse investigation for not working. Sadly reported as needing a next and deeper stage investigation - $$ and possibly $$$$. And yes, I fully understand the initial £105 c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very fast and professional turn around from a coolant system pressure test to the installation of the new water pump. The staff are friendly and happy to help. I will definately be coming back when i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish. We received a qoute for our damaged car door within 24hrs. We were kept informed of the work and timescales and when picking up the car it is like brand new. A top qual... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work comple... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oficina de Automóveis
  2. Oficina de Carroceria
  3. Martelinho de Ouro
  4. Serviço de Restauração de Automóveis
  5. Serviço de Motorista
  6. Inspeção veicular

Escrito pela empresa

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

600 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(600)

322 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

What a service

What a service, booked to have repairs done after having my MOT and service at another garage. Chose to come to Volksmaster as the garage where I had my MOT and service done made recommendations for repairs that clearly weren’t needed so wanted a reliable garage to do the repairs. It is safe to say they didn’t let me down, all repairs done the same day and my car was given back to me in mint condition (it was cleaned inside and out and was sparkling, thank you) they kept me updated, friendly staff and to top it off there was little gift of a bottle of water and air freshener in a cute bag left for me. Thank you again Heywood branch

9 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Thank you for taking the time to share your experience with our Heywood branch. We understand how important peace of mind is when it comes to vehicle maintenance, and we are glad we could provide you with a reliable, honest assessment and efficient same-day repair.

We always strive to go the extra mile, so it is wonderful to hear that you appreciated the vehicle valet and the small gift left for you. Thank you for choosing Volksmaster, and please don't hesitate to reach out if you need anything in the future.

Avaliado com 5 de um total de 5 estrelas

So professional and genuine

So professional and genuine! Came in for a full service & MOT and they went the extra mile, got my car back nice and clean. Lovely service and staff and great price. Would 100% recommend

9 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Thanks so much for taking the time to leave us a 5-Star review, Megan! We appreciate the support! :)

Avaliado com 5 de um total de 5 estrelas

interim service and MOT

Just had an interim service and MOT at the Ashton Road (Oldham) branch. I really like that they send a video showing the inspection and outline any issues.
The communication is great they keep you fully informed throughout. Will continue to use them.

7 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Thanks so much for taking the time to leave us a 5-Star review, Phil! We appreciate the feedback :)

Avaliado com 5 de um total de 5 estrelas

I honestly cannot fault the service

I honestly cannot fault the service, from the first phone call the handing back of my key. Big mention to Steve, who looked at my car and a great customer service,
I would highly recommend.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Darren, thanks so much for taking the time to leave this amazing feedback! We appreciate your support :)

Avaliado com 1 de um total de 5 estrelas

I took my car with a 'oil level too…

I took my car with a 'oil level too high' warning indicator on, so I was booked in at 8am to plug in to the diagnostic computer. I thought I could wait with it since I it was a diagnostic, but I was told it might be a few hours until it could be checked, so paid £12 in a taxi to get home, on getting out of the taxi they rang saying they couldn't find anything wrong, but drained a little oil out of the engine. Picking the car up I was told to run it on the motorway because there was an advisor about the DPF. Driving off from the garage I noticed that the oil light was still on and after a 30 minute drive on the motorway it's still on, so they've done nothing for £105 + £12 in an unnecessary taxi.👎

8 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Karl,

Thank you for your feedback. We’d like to clarify a few details regarding your experience.

First, we don't offer waiting appointments for diagnostics. Our process involves a thorough, main-dealer-level software investigation, not just a quick code scan. Because workshop schedules can shift, we don't want customers stuck waiting for hours, which is why we advise dropping vehicles off.

When we initially scanned your car, it wasn't actively presenting the fault. Intermittent issues can be incredibly difficult to trace when they aren't active, so we drained a small amount of oil as a necessary step to try and reset the system.

While we understand your frustration led to an overnight review, we were pleased that you returned the next day. As soon as we were able to see the active fault, we resolved the issue immediately—completely free of charge.

We pride ourselves on being a fair, honest, and fast-acting garage. We always appreciate the opportunity to speak with our customers directly to resolve issues before a review is left, but we are glad we were ultimately able to get your car sorted for you.

Avaliado com 3 de um total de 5 estrelas

Wouldn't have made a fuss about this…

Wouldn't have made a fuss about this but you have asked me to make a review so here it is.
Golf GTI booked in for a DSG oil and filter service. Gear box oil replaced.
On driving home i noticed both cables had been disconnected from the front dash cam, but NOT reconnected. On stopping the car to reconnect the cables i noticed that the rear mirror was loose which i assume had been knocked off its mounting seat when the dash cam which is tight upto the mirror housing.
So the question i ask is, if you have nothing to hide, why do you disconnect the dashcam and, the DSG oil service is replacement of oil AND filter.

7 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Alan,

Thank you for your review. We appreciate the opportunity to clarify these points:

Dash-Cam Policy: For garage security and theft prevention, we ask customers to disconnect dash-cams upon arrival. This is standard policy and is noted in our booking confirmation that was sent to you at the point of booking.

Loose Mirror: We're happy to check this for you. Please pop back into the garage so our Technical Manager can inspect it.

DSG Service: To reassure you, your DQ381 gearbox received a complete service. The oil, filter, seal, and both sump washers were fully replaced, as stated on your invoice.

We want to make things right. Please give us a call so we can speak with you directly and resolve any outstanding issues.

Avaliado com 5 de um total de 5 estrelas

Nissan quashai

I booked in for quite a lot of work which had to be done over 2, appointments and all done to professional standards and always contacted me with the progress.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi John, we are pleased you were happy with our services. Many thanks for taking the time to leave a 5-Star review!

Avaliado com 5 de um total de 5 estrelas

A Garage I can trust

Transparent service and regular communication, coupled with good advice. I trust Volksmaster Oldham totally and travel a long way to get my van serviced and MOT'd there.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Many thanks for taking the time to leave this amazing feedback, Phil! We appreciate you travelling a long distance to us. Thanks again!

Avaliado com 5 de um total de 5 estrelas

Booked our Mercedes A220 in for a full…

Booked our Mercedes A220 in for a full service at Volksmaster HEYWOOD.
Professional thorough and friendly service all round from their staff .. reasonable prices and a complimentary car wash to finish the job. Couldn’t recommend this garage more highly!
Mike and Lynne.

3 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Both! We are over the moon that you're pleased with our services. Thanks so much for taking the time to leave this amazing feedback and 5-Stars :)

Avaliado com 5 de um total de 5 estrelas

Had a big repair done of these guys and…

Had a big repair done of these guys and girls professional people was happy to help me .had no problem since thanx so much to the team in heywood

1 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Jason, we are pleased you were happy with our services. Thanks for taking the time to leave us a 5-Star review!

Avaliado com 5 de um total de 5 estrelas

Very pleased

Recently started using the Volksmaster car and van centre as my Crafter has come out of warranty but I still wanted to use someone who knows the van.
I’ve been really happy with the service I’ve had and the staff there are friendly and do their best to get you back on the road as soon as possible without the high main dealer charges. I’ll be using them all the time moving forward.

3 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Many thanks for taking the time to leave this amazing feedback and 5-Star review. We are pleased you were happy with our services and appreciate the support :)

Avaliado com 5 de um total de 5 estrelas

Company kept me up to date with issues…

Company kept me up to date with issues with my car. Sent a video of issues that needed immediate attention and any advisory that needed some attention. Picked up car after issues had been sorted and my car was clean inside and out.
Although not the cheapest they are definately the best on customer service

3 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Kevin, we are pleased you were happy with our services. Thanks so much for taking the time to leave us a 5-Star review :)

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, fast and reliable, good work at great rates, very friendly staff and helpful, would highly recommend, you can put trust in them to do a good job 👍🏽

2 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Many thanks for taking the time to leave this amazing feedback and 5-Stars, Rashid! We are pleased you were happy with our services

Avaliado com 5 de um total de 5 estrelas

Great service at Heywood branch

Great service at Heywood branch. Post video of checks on your car was a welcome surprise and very innovative.

1 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Thank you for taking the time to leave us a 5-Star review, Joseph! We are pleased you were happy with our services :)

Avaliado com 5 de um total de 5 estrelas

Great service

The service at Volksmaster Ashton Road Oldham branch is of high standards.

The staff are friendly and kept me up to date with a detailed video while I was getting a full service for my car and MOT.

2 de julho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Thank you for taking the time to leave us a 5-Star review, we appreciate the feedback :)

Avaliado com 5 de um total de 5 estrelas

Had my car at the bury store and…

Had my car at the bury store and couldn’t fault the attention to detail wat they do. Very professional and job well done all the time. Thanks guys 👍

30 de junho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Darren, many thanks for taking the time to leave us a 5-Star. We are pleased you were happy with our services :)

Avaliado com 5 de um total de 5 estrelas

Great service from the team

Great service from the team, very professional

30 de junho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Many thanks for the 5-Star review, William! We are pleased you were happy with our services :)

Avaliado com 5 de um total de 5 estrelas

Really pleased with the service

Really pleased with the work done at Volksmaster Hollins Road. The team were really friendly and kept me updated along the way. Thanks to Jordan for keeping me in the loop about my car. I received my car back and it was nice and clean which was lovely. Overall, they were very professional and got me back on the road as soon as possible. Can’t recommend them enough!

30 de junho de 2026
Avaliação não solicitada
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Resposta da Volksmaster

Hi Tahera, many thanks for taking the time to leave this amazing feedback and giving Jordan a mention for his hard-work. We are pleased you were happy with our services and appreciate the support :)

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