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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Jim Brian from Voro Motors has been extremely helpful with all my questions about my new scooter! I was having a knocking sound coming from the front tire and Jim helped me work through figuring out w... Ver mais

Avaliado com 5 de um total de 5 estrelas

My interest in purchasing a scooter began a couple of weeks ago, and after speaking with Jenkins I had no doubt that I was making a good decision. He answered every one of my questions and made sure I... Ver mais

Avaliado com 5 de um total de 5 estrelas

We had support member Ronnel help me and my wife get all of our paperwork needed to license our Altis Sigma bikes. He was fantastic, treated us with respect, and was promoting VoroMotors the right way... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a super helpful experience today. Vel went above and beyond helping me with some inquiry items. What I thought would take hours took minutes. Super helpful, fast and reliable. Overall had a great... Ver mais

Detalhes da empresa

  1. Concessionária de scooters
  2. Concessionária de veículos motorizados

Escrito pela empresa

VoroMotors is not your average PEV (electric scooter/electric dirt bike) company. We’re the only brand in the game with real 24/7 live chat and a 7-day phone line where humans answer. What you see online is what you get—no fluff. We have offices in LA, NY, Hawaii, and Australia (this profile is for the US only). Every review you write helps us improve. We read them daily. Mention an employee by name—they earn performance points when you do. Got a complaint? No problem. We embrace criticism, just add context. Did you contact support? Did you buy from us or used? Want help? Drop your name or order number so we can actually assist. Keep it real, keep it useful.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 55% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Real live human beings work here!

Chat dude was a real live human. Tbh , I would not have purchased the scooter if I got stuck with a dumb AI chat robot. Voro guts kudos for having the balls to make real scooters and having actual humans working there

17 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Ronnel was super fast and super kind finding parts for my inmotion rs scooter! Will definitely be back for any parts i need in the near future. Thanks again VoroMotors for making my life a little easier!!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jim Brian is the best!

Jim Brian from Voro Motors has been extremely helpful with all my questions about my new scooter! I was having a knocking sound coming from the front tire and Jim helped me work through figuring out what exactly was causing it and how to fix it. He even gave me tips for preventing any issues like that in the future. He was very kind and returned my emails very quickly and I couldn't be happier with my experience!

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Support From Ronnel

We had support member Ronnel help me and my wife get all of our paperwork needed to license our Altis Sigma bikes. He was fantastic, treated us with respect, and was promoting VoroMotors the right way! Huge thank you for all the help!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

VoroMotors is the real deal...

I purchased an eMove Cruiser back in 2022... Anyways, I had to Move and wasn't riding it much or keeping up with it like I should have. I had some issues with it not powering up. I was willing to buy a new battery, thinking it was toast. I reached out to Ronnel 4-2026 at Voromotors... He walked me through the Settings and it still worked. I had two flat tires, He was in California, I was in S.C. He gave me info on a closer shop...

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My first purchasing of a scooter…

My interest in purchasing a scooter began a couple of weeks ago, and after speaking with Jenkins I had no doubt that I was making a good decision. He answered every one of my questions and made sure I was satisfied with the information given. Jenkins made sure he was available and easy for me to reach as needed. I did not have to wait long for his call when I text him. I really appreciate quick response and accuracy both of which I received. I would refer VORO MOTORS to anyone with the same interest in purchasing their first or fifth scooter.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly, Fast and Reliable

Had a super helpful experience today.
Vel went above and beyond helping me with some inquiry items. What I thought would take hours took minutes. Super helpful, fast and reliable. Overall had a great experience.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ronnell the guru

Ronnell has never failed me anytime I contacted customer service. Very on point very knowledgeable about all products they carry. Really handles any situation with speed and clarity glad to be connected to him.

12 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ronnel Da Goat

Ronnel gave me one of the best customer service experiences I’ve had in a long time. He was patient, respectful, and never once made me feel rushed, even with the level of detail I was asking for. What stood out the most was his honesty — he didn’t just give generic answers, he actually took the time to break things down in a way that made sense and helped me make a real decision. He stayed calm, professional, and consistent the entire conversation, which made it easy to trust the information he was giving me. That kind of transparency and communication is rare, and it definitely made a difference in my buying process. Appreciate the help for real.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jenkin

Jenkin was insanely helpful and helped me figure out things about the e scooter I wanted to buy.

12 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exactly what I needed

Answered in a timely manner. Clear communication, knowledgeable about products, offered relevant information. Best customer support experience in a long time.

10 de abril de 2026
Avaliação não solicitada

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