VouchedFor Avaliações 

1.060
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My adviser Jason Fisher who is with Sandringham Financial Services is always there to support and advise me on my investments. He has been very helpful and patience with me during the past couple of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Simple, easy to use people finder site with a decent amount of information on each. My only very slight criticism is that virtually all independant financial advisers are rated 4.7 to 5 stars.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

i HAVE BEEN USING VOUCHED FOR NOW FOR A YEAR AND I FIND THE QUESTIONS AND PROCESS USER FRIENDLY FOR MY CLIENTS AND IT ALSO IDENTIFIES SALES OPPORTUNITES AS WELL AS ANY WEAK POINTS IN EITHER ADVICE OR... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have been using VouchedFor as a business for just over 18 months now. Both our Account Manager Serena and Aldo who works as part of the customer service team are brilliant. Queries are answered pro... Ver mais

Detalhes da empresa

  1. Site de avaliações

Escrito pela empresa

We help anyone looking for financial or legal advice to find the right professional for their needs. All financial advisers, accountants and legal advisers on VouchedFor are reviewed by their clients and consistently vetted and monitored.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.060)

43 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A good range of suitable advisors were…

A good range of suitable advisors were recommended and I could choose an appropriate one. There was an initial delay getting a response, but once chased up by VouchedFor advisor got back to me quickly and I was able to have an introductory call only a few days later.

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very useful service

Very useful service, helpful Tips and Guides and responsive team however the website is clunky. I found it difficult to navigate where to leave my review. It would be useful to have a search box.

15 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dishonest and shabby practice

I received an email purportedly from my financial advisor asking if I would leave a review of her on a link on the email. I opened the link and began to fill in the form which increasingly looked like micro-management of staff rather than a professional review of her service. Each question had to be answered before the next page could be viewed. The questions were more and more about how well the FA was promoting all of the services of the firm she worked for, and not about how I experienced her interactions with me, or how I trusted her. At one point the form asked me to consent to allowing them to view the emails she and I had exchanged. I quickly stopped filling in the form and sent her an email saying that I refused to take part in this survey which appeared to be an HR attempt at micro-managing staff. My FA is excellent. I found out today that she had not sent me the email and was unaware of this survey, but was glad that I had flagged up my concerns regarding this intrusive questionnaire. I used to be a SL in Research Methodology and if any of my Masters or Doctoral students had written a questionnaire like this I would have binned it. No open questions but simply loaded in favour of the firm she works for. To send clients an email using the FA's email address but not informing the FA is deplorable, dishonest behaviour and I have lost trust in the firm she works for. She is excellent, and deserves better behaviour from her organisation than this.

9 de julho de 2025
Avaliação não solicitada
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Resposta da VouchedFor

Thank you for taking the time to share your experience - we're genuinely sorry to hear how the feedback request made you feel, and we completely understand your concerns.

The system is designed to help advisers and firms continuously improve client experience through feedback. Our feedback forms are based on extensive research and are regularly reviewed in light of the current regulatory landscape, and direct input from clients, advisers and firms.

While the survey may feel comprehensive, it's built this way to help firms evidence the value of advice - something that is increasingly required by regulators. We work to keep it as concise as possible while still providing meaningful insights to advisers and firms, which is how we maintain industry-leading completion rates of 30-40%.

That said, we never want clients to feel surveilled or uncomfortable. If the communication caused confusion, especially if it appeared to come directly from your adviser without their knowledge, we absolutely agree that’s not acceptable and will investigate what happened in this instance.

We’re glad to hear that you value your adviser so highly, and we share your belief that excellent professionals deserve processes that support, not undermine, their client relationships.

We take your feedback seriously and will reflect on it as part of our ongoing review of how we communicate and design our forms.

Thank you again for raising it.

Avaliado com 5 de um total de 5 estrelas

Comprehensive assistance

I was looking for an IFA in my area. Vouched for provided a comprehensive list of service providers in my area with photos so I immediately recognised the person on arrival and the service provided was everything as vouchedfor said it would be.

4 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

VouchedFor is an excellent platform…

VouchedFor is an excellent platform which allows clients to review their advisers. I recently had an interaction with VouchedFor customer service, and they dealt with the query quickly and efficiently.

VouchedFor go out of their way to check authenticity of client reviews, which provides reassurance to clients, therefore it is a great platform to use

28 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service is excellent

Customer service is excellent. When an account error was noticed, it was addressed immediately and efficiently. A true measure of great service lies not in flawless execution, but in how they handle issues when they arise. Thank you, Aldo, for your outstanding assistance.

21 de maio de 2025
Avaliação não solicitada

A Experiência Trustpilot

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