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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I’ve had a very disappointing experience with Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I see a lot of people giving bad reviews but honestly everything works fine for me. Except for one thing that the line disconnects sometimes after 3-4 minutes which becomes very disappointing because... Ver mais

Avaliado com 1 de um total de 5 estrelas

just signed up for vyke service, bought a uk number to make calls in UK, then purchased credit. i have been trying to make calls from past 2 hours, it rings but don't hear anything when somebody p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have couple of virtual numbers for dating and selling apps which work really well. Had some initial problems, which were resolved quickly by customer support who knew exactly which Android settings... Ver mais

Detalhes da empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Vyke is revolutionising how we communicate with up to 4 extra mobile numbers, free calls & chat and low cost calls to anyone, on your existing phone.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

41 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Invalid Number

I've buy a USA number for what's app but when I am trying to create my account on what's app, It says this number isn't valid. I've email to vyke support team but nothing happened and it's more than a week for this concern.

19 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What happens when it goes wrong?

You really find out about a company when you have problems

I mailed support today (a Sunday) and had a virtual instant response and was able to fix my connection issues in very short order

Exemplary customer service - highly recommended

21 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scamming People

Scamming People, I wanted to buy a USA number, their app is automatically selecing UK number for purchase with state of Georgia,Atlanta from USA, and when emailed support for refund or giving me USA number, they are not giving me number

19 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

just signed up for vyke service

just signed up for vyke service, bought a uk number to make calls in UK, then purchased credit.

i have been trying to make calls from past 2 hours, it rings but don't hear anything when somebody picks up not even the operater, worst service i have ever subscribed for.

7 de março de 2023
Avaliação não solicitada
logotipo da Vyke Telecom Ltd

Resposta da Vyke Telecom Ltd

Hi Travis, a few countries block the audio on internet calls to phones, in particular the UAE and Pakistan, but you can normally use a VPN.
If you please contact us at support@vyke.com we can advise.

Avaliado com 1 de um total de 5 estrelas

WORST EXPERIENCE THEY CAN NOT BE…

WORST EXPERIENCE THEY CAN NOT BE TRUSTED DO NOT USE AS PERMINENT NUMBER IN YOUR OFFICE BUSSINESS SIGN UP WAST OF MONEY BEAWARE WORST CUSTOMER SERVICE TO

10 de janeiro de 2023
Avaliação não solicitada
logotipo da Vyke Telecom Ltd

Resposta da Vyke Telecom Ltd

Hi, if you use a service and then claim a refund direct from Google Play without telling us, then you should expect service to be withdrawn. And then the reasons you provided were inconsistent, first you were robbed and your card was stolen, and then it was because you were angry with your son for making other Google Play purchases.

Avaliado com 5 de um total de 5 estrelas

Vyke have been a better app so far but…

Vyke have been a better app so far but I really need your help
My profile expired today and I’ve been looking for how to renew it but my ios is declining Naira card payment as that is the new rule in my country

I’m still looking for a solution to that
Kindly advise me
I don’t want to loose this number
It’s for my business 😞

9 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good.

I have couple of virtual numbers for dating and selling apps which work really well. Had some initial problems, which were resolved quickly by customer support who knew exactly which Android settings I needed to change.

20 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Vyke is the most useless app you can…

Vyke is the most useless app you can use, t he scam you making you believe that it works. Don’t use this app for any reason

1 de abril de 2022
Avaliação não solicitada
logotipo da Vyke Telecom Ltd

Resposta da Vyke Telecom Ltd

Hello Javier, thank you for your review. Please contact us at support@vyke.com with details of the issues you encountered and we will do our best to help.
Thanks
The Vyke Team

Avaliado com 1 de um total de 5 estrelas

Modern SCAM - Pathetic Support

This is my real & most shocking review which i never expected from a company.
I installed their app on my IOS device, tried to purchase their UK number but it doesn't show anything, when i rechecked few hrs later it shows i was charged for a subscription which i never accepted or tried to buy.
i tried to contact them but didn't find any contact details(my mistake as i was unable to locate their support contact).
So i contact apple support to cancel/refund. Fortunately they refunded my money and i un-installed this worst app.

After few months later, i retried and app worked very well, so i bought again their subscription but now they charged me but not delivered me USA number.
after 1 day i contacted them & they said you claimed a refund so we cannot give you our service.

Now they're not even refunding my money i again need to contact apple for my refund.
This is totally a SCAM or Un-ethical business habit.

First their useless app doesn't work properly on latest devices, then they charge without permission.
No proper support details.

Don't waste your time on this useless application.

20 de março de 2022
Avaliação não solicitada
logotipo da Vyke Telecom Ltd

Resposta da Vyke Telecom Ltd

Hello Sunny,
You subscribed to a Vyke number and then claimed a refund for the purchase from Apple. Sorry, but we can't have users claiming unauthorized refunds for services.
Our contact details are both in the app and on our website.

Avaliado com 1 de um total de 5 estrelas

They can only be used as disposable nubers not reliable service, they never give you your old number back

Been using their service for months, they are more into scamming people, first prices are high, 2nd they don't have any automatic payments and don't send you a message about number expiry and it gets to expire in a sneaky way, and you can't get that number again in your entire life I tried contacting them in support and they were so rude to my humble request. so these numbers can only be used as disposable numbers, you can't use it as a reliable number

11 de fevereiro de 2022
Avaliação não solicitada
logotipo da Vyke Telecom Ltd

Resposta da Vyke Telecom Ltd

Hi Ozair,
Thank you for your review.
We send a series of SMS notifications to the number around the time of renewal, and we keep the number for a short time after the subscription has expired to give you extra time to renew. You can also view the subscription renewal date at any time in the app.
Our support team could not get your number back as it had already been quarantined.

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