Our cat suddenly took ill and sadly passed away. I'm always hesitant to deal with insurers since they always look for ways to avoid paying out but thankfully Waggel were not like this. Everythi... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have to give Waggel five stars for such an incredible experience. My poor dog had a stick injury two weeks ago and I've now just received confirmation my claim has been authorised. No quibbles - s... Ver mais
A empresa respondeu
I have been with Waggel for some time now but was incredibly disappointed to hear they would not cover a claim for my dog even though the vet had recommended the surgery to prevent further complicatio... Ver mais
A empresa respondeu
We are going through a difficult time with one of our dogs and the people (Alice in particular) have all been kind, helpful and supportive. They are thoughtful and considerate in their treatment of... Ver mais
Detalhes da empresa
Sobre Waggel
Escrito pela empresa
Less stress, more love.
At Waggel, we’re just as obsessed with pets as you are - and we understand better than anyone why you want the best for them. That’s why we created a pet insurance policy that’s simple, clear and packed with everything your pet might need (and then some). No sneaky surprises, no confusing jargon - just one Lifetime policy that’s got your back from puppyhood to your pet’s golden years.
Our Lifetime pet insurance covers the big stuff like dental care, cancer and diabetes. But it’s not just about the policies. It’s about you and your pet feeling safe and supported every step of the way.
With over 15 years of insurance experience under our belts, we’re here to make sure you’re always in good hands with a personally assigned UK-based vet nurse to help manage your claims. This means you’ll never be left on hold for hours and can wave goodbye to mountains of paperwork.
Why Waggel?
We’re here to take the hassle out of pet insurance. No endless options, just one simple Lifetime policy that you can customise to fit your budget and needs. Here’s what sets us apart:
- One policy, endless love. Our Lifetime policy covers a range of conditions and costs, from dental care to cancer.
- No surprises, just clarity. Transparent pricing, easy-to-understand policy wording and a smooth claims process.
- Your pet’s personal cheerleaders. You’ll have a dedicated claims handler with you every step of the way - because we know how important it is to feel supported when you need it most.
- Giving back. We partner with charities to support dogs and cats in need because there’s nothing better than spreading the love.
Informações de contato
1st Floor, 5 St Helen's Pl, London, EC3A 6AB, London, Reino Unido
- www.waggel.co.uk
4,4
Excelente
13 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very easy to make a claim
Very easy to make a claim. And updates kept me informed as to progress. It was all processed fast which really helped. Also when contacting for help the response was fast and efficient.
9 de abril de 2026
Easy process to get set up and clear to…
Easy process to get set up and clear to understand.
15 de abril de 2026
Cannot recommend Waggel highly enough
Cannot recommend Waggel highly enough, recently had to claim for a tumour my dog had removed and the treatment that followed, they settled all of our claims without any problems at all, would definitely recommend them.
8 de abril de 2026
A Delightful Team 💕
They have been so easy to use via the portal.
The staff have been very helpful and caring and empathetic even during difficult times.
Very easy to work with and I've ensured my other pet with them also.
Thank you 😊
15 de abril de 2026
Extremely quick to pay my vets for the…
Extremely quick to pay my vets for the operation on my dog. Great service.
15 de abril de 2026
You were recommended by a friend for…
You were recommended by a friend for being realistically priced and very efficient. So far, so good 😊
8 de abril de 2026
Wouldn’t use anyone else
Wouldn’t use anyone else. Fast, efficient, extremely helpful
15 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Claims process really long put my claim…
Claims process really long put my claim in on 04/03 keep having to chase them up as get no updates.
8 de abril de 2026
Resposta de Waggel
Hi Tracey,
Thank you for your review.
Claims can take up to 14 working days to process from the date all required information is received. If additional details are needed, this can extend the timeframe.
If you would like an update on your specific claim, please contact us directly on hello@waggel.co.uk and we’ll be happy to check the current status for you.
The Waggel Team
Very quick and responsive.
15 de abril de 2026
Unfortunately had to make a claim for…
Unfortunately had to make a claim for our dog. Waggle were supportive when I rang them and explained how best to make the claim, making everything easy and straightforward.
14 de abril de 2026
Very pleased with the claim process.
7 de abril de 2026
Great customer service!
Whenever I’ve had a query with anything to do with Frederic’s treatment, all the team have been so helpful. I have never been made to feel silly. And they have all asked after Frederic and his recovery. A really great service. Thank you 😊🐾
7 de abril de 2026
Waggel dealt with my claim for Cushings…
Waggel dealt with my claim for Cushings very quickly once I had mastered the online claim form. I am very pleased with the outcome.
7 de abril de 2026
Great customer services and efficient …
Great customer services and efficient claim settlement.
7 de abril de 2026
So far amazing!!
So far amazing. A small delay while they gathered info but cannot fault so far! I just hope the claim doesn’t push my policy price up too much as all was well in the end!!
13 de abril de 2026
Simple website.
Simple website.
Good to see what the payments are when you select different options.
Like the idea of a vet on demand to check in in case of any issues. Hopefully not needed but good that its there.
14 de abril de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.