Bought a Flat in Margate through The Cliftonville branch of Wards. The overall service was outstanding, particularly young Estate Agent Joe Barley who will go far. Nothing was too much trouble and he... Ver mais
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Bought a Flat in Margate through The Cliftonville branch of Wards. The overall service was outstanding, particularly young Estate Agent Joe Barley who will go far. Nothing was too much trouble and he... Ver mais
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Not all heros wear capes. We were let down by another estate agent which left us in a vulnerable position with a family member with dementia. The team at Wards Kings Hill were supportive, kind, profe... Ver mais
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I have used Wards of Welling a couple of times now to sell houses, and have been hugely impressed with their professionalism each time. Communications and advice have been excellent, and they made... Ver mais
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We first met Sam Turner around 9 years ago, when she was the agent who sold us our home, so it was quite lovely that our paths crossed again recently during our house buying and selling journey.... Ver mais
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Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.
What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.
Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.
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The lengths we go to deliver the very best customer service are unmatched...

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Selling a property can be very stressful and a worrying time. We rely on the agent to progress the chain and keep us updated to take any pressures out of this process. I must say my experience of Judy Day from the Rainham, Kent Branch took over my file from the sales team and progressed it in an amazing timely manner. Judy kept me updated weekly, kept the correspondence honest and updated me on the progress and basically took all the worry away from me , from start to finish to get my property with a completed sale in a great time scale. I really wish all agents could be as professional as this, she is a great advocate for Wards. It is the 2nd property Judy has progressed for me and I will return as she has my full Faith to get my properties through to completion. Thank you

Resposta da Wards
The company has good customer service and respond to the concerns of the customers promptly.

Resposta da Wards
The promptness with which staff attach to receiving queries and address them is very great; however, l was not very happy regarding length of time with which the landlord finally opened up to discuss the what percentage to be released and l might say, my wife and l, are satisfied with the overall determination.

Resposta da Wards
In a very difficult market where I was thinking of moving away from Wards we stuck with the team who, as promised, found us a buyer. Everyone was helpful and committed so Thank You All.

Resposta da Wards
I recently had a viewing with Gabrielle from the Canterbury branch she was very professional and friendly and extremely helpful. I would definitely recommend her to anyone looking to buy a property!

Resposta da Wards
Was helpful. I like the honesty and transparency

Resposta da Wards
Kim Batchelor has gone above and beyond to push my purchase through on my apartment, she has been so dedicated, efficient and determined to assist throughout the process. Thank you so much Kim!

Resposta da Wards
So far our experience with Wards has been first class. They have sent us some very nice prospective buyers and we are thrilled that we now have a sale.
Kate Hunter initially saw us and conducted a very pleasant interview with us congratulating us on our beautiful home and detailing our needs and explaining what we could expect from their service.

Resposta da Wards
I have always been a little suspicious of Estate Agents and the value they can add. I have now learned to ‘trust the process’. Be Chapman initially appraised our property, accurately and candidly to come up with an acceptable guide value. No sales jargon, no pressure just a good conversation. Sam Turner and Kate Hunter have worked very hard to attract viewers and everyone who viewed the property has been properly qualified and made an offer for our property. Kate Hunter has negotiated on our behalf and done a great job with both purchase and sale. If you are looking for a team that will work with you and keep you informed throughout I can thoroughly recommend the Kings Hill office of Wards.

Resposta da Wards
From the first visit into Wards, the staff have all been so kind, dedicated to helping us and extremely professional. Their desire to build a relationship with us was noticed immediately and it was obvious that they were in our side and excusable working with us. We really felt we could rely on them to do their very best for us. At every juncture, communication was clear and professional whilst still maintaining that personal level of integrity.
We could not have had a better experience and would 100% recommend the services of this caring, professional and honest team
Be Chapman, Sam Turner, Katherine Hunter, and Kris Whiteoak were so attentive at every step and even made us feel like we were their priority even though they were always so busy. Can’t thank you all enough. Wards Kings Hill, you were our guardian angels making our dream become reality. Thank you.

Resposta da Wards
Kim (Sales Coordinator), Gary (Branch Manager), Hannah (Senior Sales & Letting Advisor), Nancy (Sales & Letting Advisor), and Maura (Administrator) helped me a lot with my home purchase process. They indeed helped in making the process faster and smoother.

Resposta da Wards
Deegan provided outstanding service throughout our rental journey. He was professional, responsive, and always willing to help with any questions or concerns.
The process was smooth and stress-free thanks to his support and excellent communication. We are very happy in our new home and would highly recommend him.
Thank you, Deegan

Resposta da Wards
What a fantastic Herne Bay team of Graham, Emily, Shane, Freya and Ashley were with my house sale and purchase. They all went above and beyond with their work and support. Well done guys!

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Gaby Ervine was so helpful and put us at ease immediately, taking a lot of stress out of the process. She gave us great advice and has kept us updated with pretty much bespoke properties as and when they have come on the market. We’ve been dealing with three estate agents recently and, while they’ve all been great, Gaby at Ward's was the rep who made us feel most at home and really treated us like people and not just customers.

Resposta da Wards
Deegan was great! explained everything to us clearly as first time renters and kept us in the loop from start to finish. From viewing to offer accepted was easy and everything was done in a timely manner. Super lovely gentleman and made everything easy with no pressure or issues.
thanks !

Resposta da Wards
Maria and Wayne was very helpful when I needed new tenants for my flat all went well

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Thank you Shannon and team at eynsford for recently selling our property in Farningham. You have provided an excellent service keeping us updated weekly or more if needed with a very friendly and helpful attitude. Special thanks to Judy Day who was outstanding in her service regarding the liaisons between all parties. She is a credit to Wards.

Resposta da Wards
I have used Wards Folkestone to sell my property and have been really impressed with them. Easy to contact, great at providing feedback and their sales progressor Maria Meddings has been incredibly helpful. Maria has provided regular updates and replied to my messages within minutes, which is exactly what you need when dealing with a stressful transaction. Thank you to the whole team.

Resposta da Wards
I am so grateful to Wards for completing the sale of my ex rental property, I really can’t thank them enough. Having already been through the eviction process and then having a private buyer pull out as they were unable to secure a mortgage, I was seriously considering the auction option as the property needed a lot of renovation work, so glad I didn’t.
As most sellers, I had several estate agents round, I then chose Hannah Forrest (Sales Manager from Wards Gillingham branch) she was the most sincere and honest by far. Straight away Hannah arranged open days on two consecutive Saturdays with a total of 17 viewings 7 offers resulting in one offer 10K over asking price, very happy.
Hannah was my first point of contact throughout however if she was unavailable the rest of the team at Wards were happy to help with any questions I had, if Hannah was unavailable.
Wards worked hard in conjunction with the buyers / my solicitors to ensure the offer became a sale and contracts were very quickly signed. Wards had exceptional market knowledge, sensible advice and were professional and reliable throughout and as such I would like to thank the rest of the team Kim.Batchelor (Senior Sales Co-Ordinator)
Gary( Branch Manager) and Jenny (administrator) for all their hard work and help throughout this selling process.

Resposta da Wards
Would like to thank aimi of wards walderslade for finding our last ever home it’s beautiful never thought we could owned anything like it so happy many many thanks Kathy and Ken brown

Resposta da Wards
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