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Wards Avaliações 

6.913
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bought a Flat in Margate through The Cliftonville branch of Wards. The overall service was outstanding, particularly young Estate Agent Joe Barley who will go far. Nothing was too much trouble and he... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Not all heros wear capes. We were let down by another estate agent which left us in a vulnerable position with a family member with dementia. The team at Wards Kings Hill were supportive, kind, profe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used Wards of Welling a couple of times now to sell houses, and have been hugely impressed with their professionalism each time. Communications and advice have been excellent, and they made... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We first met Sam Turner around 9 years ago, when she was the agent who sold us our home, so it was quite lovely that our paths crossed again recently during our house buying and selling journey.... Ver mais

A empresa respondeu

Detalhes da empresa

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Sobre Wards

Escrito pela empresa

Established in Gillingham in 1922, Wards (formerly Ward & Partners) is Kent’s largest independent estate agency. With over 100 years of heritage, Wards has grown from a single branch family-run business into a notable network under the Arun Estates umbrella, serving home buyers, sellers, landlords, and tenants across the Southeast of England.

What sets Wards apart is its "people-first" approach. Built on the core belief that it is people who make a property a home, the agency has built an enduring reputation for outstanding customer service, transparency, and deep local knowledge. To ensure seamless journeys for its clients, Wards offers a comprehensive, all-in-one property service. This includes expert residential sales, lettings, professional valuations, in-house mortgage advice, and conveyancing.

Deeply rooted in the communities it serves, Wards has raised millions of pounds for local charities over the decades. Combining a century of traditional local expertise with modern digital marketing—including virtual tours, massive portal exposure, and open-house strategies—Wards continues to be the trusted partner helping generations of families take their next steps on the property ladder.

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Welcome to Wards, the new name for Ward & Partners

Escrito pela empresa

We are all on our own journey, planning our next move. Wards are here to help make those plans a reality. Whether you are buying, selling or renting, we do everything we can to help you move forwards. If you are looking to sell with Wards, our key goal is to make sure you achieve your asking price and here are just some of the ways we achieve this:
Everywhere online
Your property will be listed on Rightmove, Zoopla, Prime Location and On The Market, plus promoted across social media too.
Throughout Kent
With 42 offices in Kent and a huge database of active customers, with Wards, we may already have your perfect buyer.
An open house
We can carry out an open house, so we have lots of people visit your property at the same time, creating a buzz and the urgency to put in an offer.
Your property at its best
We make your property look amazing, through professional photography and our state of the art virtual tours. And remember, we won’t earn a penny unless we sell your home.
Helping you move forwards

Get in touch today!

The lengths we go to deliver the very best customer service are unmatched...

The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.

Informações de contato


4,7

Excelente

O TrustScore é 4.5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(6.913)

271 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wards - Birchington

I just wanted to take a moment to sincerely thank the team at Wards in Birchington for the outstanding service they have provided throughout the less than straightforward sale of my property.

Rachael, Sales Progressor, with her continued dedication, clear communiction and professionalism made an often stressful process feel smooth and well-managed from start to finish. She was responsive, keeping me informed at every stage and was very patient with me too!

Ashley was also very helpful with dealing with situations that arose during the process and was always on hand to provide his expertise and advice to ensure the sale progressed efficiently.

Also a shout out to Ethan! What a lovely guy, an asset to the team and always happy to help with a friendly smile and advice when needed. Thank you!

Overall, I would highly recommend Wards at Birchington when you are thinking of either selling or buying a property. What a great team! Thank you again.

27 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend Wards Herne Bay

Highly recommend the team at Wards in Herne Bay, we recently had a family bereavement and I was helping my parents , as executors, to sell the property as they’d been finding the whole process very overwhelming. Being based a fair distance from the property I wanted an estate agents we could rely on to handle everything and we couldn’t not have hoped for better!

From my first conversation I knew we’d be in good hands, Graham was fabulous with my elderly parents, reassuring, professional and patient helping them through the process.

The team had a viewing arranged within a week and pictures uploaded to the website super quickly - the photos they arranged really made the most of the property.

My parents are really happy that in less than 3 weeks Emily kindly called after just the second viewing to let us know we had a great offer and once accepted ran through initial details.

Huge thanks to Emily, Shane and Graham for all of their hard work and support they’ve been wonderful and so reassuring to know they my parents will be looked after during the next steps of the sale.

21 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience with Wards

Great experience with Wards, they sold our house before it was even put online due to their vast network of clients.

Anna, Judy, Alison and Barry were all fantastic throughout the process. Having Barry and Judy as Sales Progressors was very helpful, their communication helped the chain progress smoothly with there excellent communication.

If we have to sell again, we will certainly contact Wards. A big thank you to the team.

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Use Wards, you won't regret it

I honestly can’t recommend Wards of Walderslade enough after the experience we’ve just had. We’d previously been with a rival agent, and to be honest, they left us absolutely hating the whole process of trying to sell; it was frustrating, impersonal, and just a total headache. Switching to Wards was like night and day.

The team—and especially Anna—completely turned things around for us. What I appreciated most about Anna was her straightforward honesty; she never gave us the usual run-around and was always totally transparent, which was such a refreshing change. She didn't just go through the motions; she actually listened and ended up finding us the absolute dream next chapter for our family’s lives. It felt like she was genuinely invested in getting us into the right place rather than just chasing a commission, and we’re so grateful she helped us turn a negative experience into such a massive win.

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you to the wonderful team at…

Thank you to the wonderful team at Wards fantastic communication throughout our journey massive shout out to Emma for your hard work and commitment it’s been a journey that’s for sure ! Wonderful team will certainly recommend Wards as an agent to anyone selling their property

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Paddock wood wards

Going through wards in paddock wood I have found Eimantas to be very helpful and prompt in getting back to me with any information I need. Would recommend.

10 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sale of 137 Chandlers Drive

We employed a previous Agent who failed to produce a decent applicant. Within a month of employing yourselves you have arranged a number of viewings and we have today agreed a sale. We dealt with Geoff Livermore who was efficient and positive and presentable and dealt with all matters promptly. We would recommend Wards to any prospective vendors.

30 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Maria

Maria , bee, Harry and everyone else was fantastic handling our moving process. We are very greatful for all the hard work that was put in. The only downside was sally. The way she spoke to myself and my partner was awful. But apart from that everything was perfect.

26 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We used Wards in Bearsted to sell our…

We used Wards in Bearsted to sell our family home of 26 years. Fantastic service. Daniel, Tina, Bliss and Logan were great to deal with. We agreed a sale, above our asking price, within 2 weeks and we exchanged contract within 3.5 months. Thank you for all your hard work.

20 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wards of Herne Bay

The team at Wards Herne Bay were fantastic. Freya and Emily were always professional, friendly, positive and proactive when it came to viewings and communication. I really felt like they were pulling out all the stops when selling my home. I would highly recommend them!

14 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would like to say a special thank you to Wards of Tenterden

I would like to say a special thank you to David Shaw, Clare Davies and Steve Hutchens for all their help with the sale of my flat and then the purchase of my new home in Tenterden. They were all so helpful and friendly with any questions I had and really supported with the process. As this was my first sale and then purchase of properties it all felt a bit daunting but everyone from Wards was super helpful and great at communicating and responding to any queries or questions I had.

Thanks very much :)

19 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Agency

I recently completed on the sale of my property via Wards in Cliftonville. My main point of contact was Nicholas Florides. At the outset, he provided a thorough and well researched valuation, taking the time to explain current market conditions, comparable properties and the strategy behind the recommended asking price. Nicholas didn’t just aim for a quick sale, the marketing was first class and also demonstrated excellent judgement in qualifying potential buyers for me, ensuring that viewings were meaningful rather than just numerous.

Communication throughout was flawless and I received regular updates from not only him but the sales progressor Emma Penfold, who also provided an exceptional service and managed the sale, liaising with the solicitors, my buyer and management company.

Thanks to their dedication and expertise, I would wholeheartedly recommend Wards to anyone looking for a quality estate agent.

18 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team at Wards Birchington

The team at Wards Birchington, Ashley, Ethan, Henry and Rachael were very welcoming and helpful selling a house in a very depressed market. The conventional route proved to be the best route to sell with limited buyers. Only one serious purchaser materialised and the team negotiated a very fair outcome for both buyer and seller in the current climate. Thank you.

13 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

…Great service

Hazel,Sam and Gemma were so friendly and helpful when we first put our house on the market,finishing the process we had really good support from Maria Meddings for which we are very grateful.

18 de março de 2026
Avaliação não solicitada

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