I’ve been with Warrenty first for a few years now and cannot fault them! I even had to make a new claim basically the same day that my last Warrenty ran out and they were very accommodating, quick... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Jessica and Aiden were amazing, explained everything detailed, they went back and forth to clarify me on all my questions. The smile on their voices brought back the feeling that some professionals... Ver mais
A empresa respondeu
I had the absolute pleasure of speaking with Tia at Warranty First today. She’s incredibly knowledgeable and informative regarding their policies and plans and aside from that, was absolutely lovely t... Ver mais
A empresa respondeu
Had the pleasure of speaking with Bailey. He was polite and easy to communicate with. He walked me through the renewal process and the plans. We planned a follow up call at my convenience and finalise... Ver mais
A empresa respondeu
Detalhes da empresa
- Mecânica de Carros
- Seguradora de Automóvel
- Oficina de Automóveis
- Serviço de Motorista
- Corretora de seguros
- Oficina de conserto de motocicletas
Escrito pela empresa
For customers and dealers alike, our honest and transparent approach to car, van and motorbike repair plans aims to be unparalleled in our industry. Our repair plans have been carefully designed over the years to offer you the very best peace of mind for your motoring.
Informações de contato
1 Bramhall Place, Storeys Bar Road, PE1 5YS, Peterborough, Reino Unido
- 01733830278
- info@warrantyfirst.co.uk
- www.warrantyfirst.co.uk
4,5
Excelente
2 mil avaliações
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
pleasurable person to speak to and very…
pleasurable person to speak to and very helpful on information recieved
23 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
I spoke to Mohamed
I spoke to Mohamed, he was very helpful and advised me step by step process
23 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Mohammed.
Should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Effortless renewal
Effortless renewal. Very pleasant and helpful
23 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Jess was really helpful with all the…
Jess was really helpful with all the information I needed was really friendly easy to talk to
23 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Jess.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
I dealt with Bailey who was friendly…
I dealt with Bailey who was friendly and helpful which is rare these days
I would recommend Warranty first to all
It was a pleasure
13 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Bailey.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
I had the pleasure of speaking with Melody-Anne
I had the pleasure of speaking with Melody-Anne at Warranty First. She was absolutely amazing! She took the time to explain everything throughly to my mum and I, she was super nice and helpful/patient. Thank you so much!
21 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Melody.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Great Customer Service
Had the pleasure of speaking with Bailey. He was polite and easy to communicate with. He walked me through the renewal process and the plans. We planned a follow up call at my convenience and finalised the plans. Easy and quick. Happy with the service.
19 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Bailey.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Amazing call with Jess
Just spoke with Jess, amazing customer service. I am signing up with my new car through a dealership and I had some questions and i couldn’t imagine a better person to give me the peace of mind I was looking for. Thanks Jess!
19 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Jess.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Ruby.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
3 years warranty renewal
Requested a quote for warranty on a car I brought 3 months ago that came with this warranty provider, called me up very clear explanation on different plans, was able to offer me a very fair price for 3 years coverage.
16 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
STAY AWAY FROM THIS COMPANY
STAY AWAY FROM THIS COMPANY
I bought a car in December 2025 in February 2026 it was making a noise after having this checked by 2 garages it was confirmed by both i needed the timing chain replaced!!! okay i chose the garage recommended by a friend. Contacted the garage i bought the car from, he said leave it with me thankfully you have 3 months premium warranty..
initially i missed the first call from Warrenty first as i work!!
then i was sent 2 emails to explain they cover costs up to £1000 , ?
a few days in, a call handler calls me to ask if i would like to renew my warrenty
I said Absolutely not! as the day before i was informed they will not pay for my timing chain as it isn’t a mechanical fault!! plus my car is over 7 years old.. so not covered.. under the premium warrenty although is states it is.. the clause is my car is over 7 years old.
why sale the policy then !?!
I was sold this policy from the garage i bought my car from.
As you can imagine my question was , why sale a policy to any person! with a car over 7 years old ? if his is false information.
On discussing this outcome, with 3 mechanic’s all from separate garages each informed me, a timing chain has always been mechanical !!!
Take them to court no win No fee that’s where i am,
Not a company i would recommend.
STAY AWAY FROM THIS COMPANY
27 de fevereiro de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review, in the interest of fairness we would like to respond to your comments.
The plan you have covers vehicles up to 12 years of age or 120,000 miles at plan inception, which your vehicle was. However, the fault with your vehicle related to worn timing chain guides, due to the age of your vehicle any wear related failure of parts would not be considered as wear and tear related failure of the timing chain/guides is no longer considered. The parts are only considered if they suffer a sudden and unexpected mechanical or electrical failure, the images provided to us showed the parts had worn heavily and this was why we have been unable to assist.
The repair has not been declined due to the vehicle being over 7 years of age and we cannot find reference of you being advised of this.
We are sorry we have been unable to assist, but can advise the repair has been reviewed in accordance with the plan held and the terms and conditions.
Resposta de Warranty First
Thank you for your review.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Great service from Rachel at warranty…
Great service from Rachel at warranty first, helpful, informative and great communication, nothing was to much trouble in answering or finding out information I required. A very comprehensive service from her.
18 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Rachel.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
friendly guy
friendly guy , got to the point quickly, reassuring. very good service
keep up the good work
17 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
Should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
AVOID like the plague not worth the…
AVOID like the plague not worth the paper it's written on they will get out of helping and paying for any issues you have the warranty only covers things that don't break on your car i got the cover when I purchased the car 5 months ago and the breaks are needing replaced with discs and surprises surprises it is not covered
So you are better just paying for any issues you have yourself and avoid these rip off merchants completely
17 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review, in the interest of fairness we would like to respond to your comments.
On receipt of your repair request for brake discs, we attempted to contact you, as regretfully brake discs are not considered under your plan. Our plans are designed to be as transparent as possible, and under the plan level, we list the parts that are considered, where parts are not listed, they are not considered.
We are sorry we have been unable to assist on this occasion, but can advise the repair request was reviewed in accordance with the plan held.
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Tia.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Excellent customer service
Mohammed was so kind and helpful when I had a problem printing my documents. Excellent member of staff, if only all calls to customer service centres were as pleasant as this.
16 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Mohammed.
Should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Faultless service
I’ve been with Warrenty first for a few years now and cannot fault them!
I even had to make a new claim basically the same day that my last Warrenty ran out and they were very accommodating, quick to pay the garage and beyond helpful over the phone.
Alex has been exceptional with his service since day one!
16 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Alex.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Ruby. Accounts Manager
Ruby explained what my warranty covered on my car was and also arranged my direct debit payments. Very professional and answered all my queries.
16 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Ruby.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
Spoke to Alex about renewing my policy…
Spoke to Alex about renewing my policy and he was very professional and knowledgeable about the whole process, he has a very friendly and relaxed manner and I couldn’t be happier with the service he provided! Top marks!
13 de março de 2026
Avaliação não solicitada
Resposta de Warranty First
Thank you for your review.
We have shared your feedback with Alex.
We hope you have trouble free motoring, but should you need any further assistance, please do not hesitate to get in touch with us and our team will be happy to help.
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