Watch Pilot Avaliações 3.478

O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant from purchase to delivery. Firstly, the price was the most competitive around. Then, the communication was excellent. From getting the right wrist measurements, to getting the wat... Ver mais

Avaliado com 5 de um total de 5 estrelas

Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fas... Ver mais

Avaliado com 1 de um total de 5 estrelas

Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as ima... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered ladies silver Gucci watch. Arrived promptly, had an issue which was resolved swiftly and good customer relations. Great price, style and partner loves it.

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant from purchase to…

Absolutely brilliant from purchase to delivery. Firstly, the price was the most competitive around. Then, the communication was excellent. From getting the right wrist measurements, to getting the watch delivered way ahead of my son’s birthday. Well done guys. Would very much recommend this company.

16 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

Worst experience

Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as image on site, when requested to return they asked me to pay shipping which is 250$. Scam

10 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Your using royal mail i rest my case

Your using royal mail i rest my case

30 de março de 2026
logotipo da Watch Pilot

Resposta de Watch Pilot

Dear Simon, thank you for your review but it is clear that you are reviewing Royal Mail on our profile but we must say that we used all of the couriers available in the UK over the years and Royal Mail is the most reliable of all of them by a long way and we are sorry if you had issues with them. Unfortunately we do not control the delivery process and all we can do, is to choose the most reliable service
regards
Customer Service

Avaliado com 5 de um total de 5 estrelas

Ladies Gucci watch.

Ordered ladies silver Gucci watch.
Arrived promptly, had an issue which was resolved swiftly and good customer relations.
Great price, style and partner loves it.

25 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Avoid at all cost

Avoid at all cost . I purchased a watch from this company, and they charged me immediately but failed to ship the item. A week later, I received an email saying it was on backorder. Two weeks after that, they informed me it was still unavailable and pressured me to choose a different watch—only from their available stock.

The replacement I selected looked nothing like the photos on their website and was of poor quality. When I requested a return, they required me to pay for shipping, which cost $190—almost as much as the $300 watch itself. Even when I sent them an email explaining the issue, their reply was negative,

Overall, very poor service, misleading product representation, and unfair return policies. I would not recommend this company

17 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant company, amazing service

Watch order received very quickly, packaged well and as described. I contacted the team regarding sizing the watch, and their response and instructions were immediate and concise, they even provided a shipping label to return it! It was sized and returned within a few days!
Customer service excellent, products and range excellent, definitely recommend.

16 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was originally going to buy from a…

I was originally going to buy from a high street jewellers but the price at Watch Pilot couldn’t be ignored. I didn’t quite believe it. I couldn’t fault the service. My chosen watch was on a back order. Watch Pilot kept in touch and managed expectation well. When it arrived the product didn’t disappoint.

19 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Can't recommend Watch Pilot enough

Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fast delivery and professionally packaged.
So yeah check them out!

17 de março de 2026
Avaliado com 5 de um total de 5 estrelas

We had to wait for our order longer…

We had to wait for our order longer than we wanted due to it being on a back order but they were helpful and responded straight away when we queried this. The order was sent out in the exact time mentioned once it arrived with them via royal mail

17 de março de 2026

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