Weetons Avaliações 

43
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Regarding a visit to the restaurant Weetons Leeds Road. We had excellent service during our recent visit to the restaurant , despite on arrival the frosty reception we encountered from a member of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We order our staff Christmas hampers from Weetons every year. The service from order to delivery is seamless as Jo is quick to respond and always on hand for any last minute changes. We usually buy a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently recieved the Yorkshire Classic Hamper, absolutely loved it. I was particularly pleased with the Fresco Blend Ground Coffee but overall impressed by it's contents. I've not been to the store i... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Having submitted a very poor review, it took Weston’s over two weeks to respond with a very dismissive reply. A clear indication of seriously they take customer comments. No wonder there overall sco... Ver mais

Detalhes da empresa

  1. Empório Gourmet
  2. também em
  3. Centro de Jardinagem
  4. Loja de artigos domésticos
  5. Loja de Cestas de Presente
  6. Loja de Frios
  7. Restaurante

Escrito pela empresa

Weetons was founded 20 years ago in Harrogate, North Yorkshire, by visionary farmers dedicated to showcasing the region’s finest local produce. This passion for supporting farmers, growers, and the wider community remains just as strong today. Committed to excellence in provenance, quality, and value, Weetons continues to uphold its founding principles. In 2024, we took our mission even further with the opening of our flagship store on Leeds Road, Harrogate. Expanding our reach while staying true to our promise - Exceptional Every Day.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

43 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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3,7

Todas as avaliações

(43)

23 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Visited weetons Leeds road with my mum…

Visited weetons Leeds road with my mum today 5th feb 2026 &to book a table you need to book on line as my mum is 100 there is no way she can book on line usually it’s good today we waited a while I realise being busy you have to wait but not too long our fish &chips poked good on the plate but cold the waitress apologies as working in the industry eating places r just not the same any more as complaining goes though one ear &out the other side it’s a same as eating out is a joyous occasion

5 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing service of management

Everything. We waited 50mins for starters with 5 young children. When the mains came 2 were inedible, one raw, one overdone). The management kept telling us we had only waited 10mins until the waitress confirmed we had waited 50 mins. Many excuses were given which is fine but only the 2 meals were taken off the bill and a few scones given. A discount would have been more acceptable with a sincere apology and it all would have been fine.

15 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A lunch of two dishes!

Had lunch yesterday at the restaurant, the staff were attentive and cheerful.
The food was very little slow to arrive, but to be fair it was busy, but still slower than you'd expect.
The Croque Monsieur was beautiful, plenty fresh hot-cooked ham and plenty of melted cheese.
However, the chicken breast and pesto sandwich was sadly lacking. The bread was dry, very little pesto for flavour or to moisten the bread and the chicken consisted of 3 over fried and dry chicken pieces, the whole thing just crumbled. I was offered a pot of mayonnaise when I mentioned how dry the sandwich was!!

17 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent response to query raised .

My friend and I had lunch on Friday 30th , which was excellent, good service and friendly atmosphere.

I won't go into great detail but I raised a query on allergy and cross contamination . I had an extremely extensive reply and a second email explaining they had reviewed and upgraded their procedures.

I am always concious of this when visiting a new place as we are always looking for safe places for my daughter-in-law enjoy eating .

If you are visiting make any allergies known as you arrive and you will have all your requirements attended to.

Also make time to visit the shop excellent range at a reasonable price . ( in fact 6 XL eggs were 50p cheaper than supermarket .

29 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy Birthday 🥳 Lunch

Called for lunch at their Leeds Road branch.
We were greeted by a very nice man called Denis. He couldn’t have been more pleasant & helpful. Our waiter Sam was also excellent and very pleasant. Everything was very nice & these two made it special. It was my birthday and the staff brought cake
& sang Happy Birthday. Really nice.
The whole place is very interesting as they sell many excellent items.
Highly recommended.

23 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We had a voucher for £5 off if you…

We had a voucher for £5 off if you spend £50. Spent £60+ and were told at west park it only referred to the pannal site. Back home referred back to the voucher and it did refer to the west park site as well. Went back to west park, no managers available on a Sunday. Left my email with Tom. Was told they would get back within a few days. A week later no reply. Not good enough will not be going back anytime soon.

15 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Belittling and Rude

Very disappointing after being belittled at the front of the restaurant by the woman seating bookings. She was rude and condescending, when the online booking system was taking bookings and she was telling us that we couldn’t be seated for far longer (which is fine) just don’t be as rude and obnoxious. I had booked before we went and then re-booked whilst there and was told to stand aside so she could deal with everyone else behind us in the queue, to which the majority were turned away abruptly.

Previous visits we have been given a buzzer if we didn’t have a booking or our table wasn’t ready and been able to browse the shops till our table was available. She again was very dismissive when we asked if this was an option.

I’d recommend it as a nice place to browse around, it is very expensive and I’d choose somewhere else to book for your lunch, that’d likely be more welcoming, quicker service and more affordable for what you’d get.

8 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely poor service

Extremely poor service. I understand that it isn’t easy to find staff however you would expect so much better. Service and good for the prices charged b

14 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am utterly fed up with Weetons'

I am utterly fed up with Weetons' unprofessional behavior. This company has been bombarding us with spam emails relentlessly, despite having never opted in to their marketing. It’s clear that they have no respect for privacy or professionalism.

Weetons, your constant spamming is not just annoying—it’s outright unacceptable. It’s disgraceful for a business that claims to pride itself on quality to stoop to such cheap and irritating tactics. If this is how you treat potential customers, I shudder to think how you treat loyal ones.

Get your act together, respect people's inboxes, and stop tarnishing your reputation with spammy nonsense. You’ve lost my respect, and I would never recommend your services to anyone.

13 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SPAM worded like they are doing YOU a favour!

So, Rob Coutts (their '30 something' MD) seems to think it's ok to spam those who have never even heard of his bad-rep company, let alone people who have actually ever engaged with it?! Learn the law grasshopper - you're breaking it!

2 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor customer service.

We sat down in the restaurant at 1230 hours. After 15 minutes I went to the front of house lady who said she would send someone to us. That didn't happen for another 10 minutes. The man was offhand when taking our order and said they would be about a 20 minute delay in the food arriving.
We voiced our dissatisfaction to the waitress who cleared the table and brought the bill. She took our views seriously and apologised for our experience saying there was a shortage of chefs that day. She also noticed that bill was incorrect as it contained several extraneous items. She put this right and made another sincere apology. . The man who took our order came and offered a 50% discount which we accepted. He further apologised.

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered game pies and gave them plenty…

Ordered game pies and gave them plenty of time to deliver them before Xmas , they left it until the last moment to despatch and then claimed they would not be delivered as they were damaged. Utter rubbish false excuse, the courier simply failed to get them here.

23 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Spam with everything

I wish there was a way of stopping this company from sending me spam. Their mails say that they are emailing me because the believe that I have an interest in their products. To maintain this belief in the face of my asking them to stop spamming is absurd. If their products are as poor as their system I could vever be interested.

21 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

sandwiches at WEETONS

Hi,
I visited Weetons in Leeds on 12/03/2023 and my friend and I ordered a prawn sandwich on sourdough bread to eat in. ( The choice of sandwiches was very limited.)
I was assured that they were freshly made.
They were horrible, the bread was stale, the mayonnaise used of poor quality, no butter on the bread and not a slice of lettuce or anything to make the food item more palatable used.
The service was good, hence we did not complain at the time. we did not want to cause a fuss.
Food in WEETONS in Harrogate is always of a high standard.
Never again.
P Armstrong
.

12 de março de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hamper never received.

Placed an order in November for pre-Christmas delivery. Got an email on 22nd December to say DPD were having issues, then an email Christmas Eve to say order completed. It’s now 31st December and nothing received, no update offered and no tracking info given. Requested refund.

31 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't waste your time

After several spam mails offering a hamper delivery before Xmas I ordered submitting card details. No answer so I emailed, called, left messages, texted and watts apped. Took days to force a response which just said they are too busy. Abismal. Dont waste your time.

5 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Non-delivery

Placed an order on the 6th December for delivery on the 9th...13th now and still no delivery.

13 de dezembro de 2022
Avaliação não solicitada

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